Cleopatra's Needle Ltd Reviews 

206
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Cleopatra's Needle is about my favourite tapestry kit supplier. I love Appletons tapestry wool, it's lovely to work with. I do hope they will introduce some new smaller size kits soon! My all tim... See more

Rated 5 out of 5 stars

Bravo, Cleo's Needle! Just ordered another Lavender heart(3rd) & spectacle case(4th) for presents. Love making these. Great designs, easy to follow instructions, quality materials & wonderful custom... See more

Company replied

Rated 5 out of 5 stars

The whole purchasing experience with Cleopatra's Tapestry Kits has been without fault. The website was easy to navigate and the Appletons crewel wool is keenly priced and even with the postage is... See more

Company replied

Rated 5 out of 5 stars

Robert at Cleopatra’s Needle couldn’t be more helpful or knowledgeable about orders for Appleton tapestry/crewal wool requirements. Sewing myself after Courses at The Royal School of Needlework allo... See more

Company replied

Company details

  1. Needlework Shop
  2. Thread Supplier
  3. Threads and Yarns Wholesaler
  4. Yarn Store

Written by the company

Cleopatra's Needle offer a broad range of needlecraft kits with designs ranging from the traditional to the contemporary. Buy securely at our online store, If you're keen on needlepoint, needlework, especially with a printed canvas, visit our site


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(206)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service - friendly, helpful, fast. Brilliant range of Appleton tapestry wools. My 'go-to' shop for my needlepoint projects - thank you!

17 November 2021
Unprompted review
Cleopatra's Needle Ltd logo

Reply from Cleopatra's Needle Ltd

Thank you for your kind words.

Rated 5 out of 5 stars

Ordered a beautiful kit from cleopatras…

Ordered a beautiful kit from cleopatras needle from Canada.
Payment was easy, and it was dispatched the following day. I was kept informed of all steps by email.
Great customer service

25 October 2021
Unprompted review
Cleopatra's Needle Ltd logo

Reply from Cleopatra's Needle Ltd

Thank you, hopefully its well on its way now, Happy Stitching 😊

Rated 5 out of 5 stars

Superb product & customer service !!

Just finished my second C/N spectacle case(Puffins
& Fair Isle designs) for Christmas presents. The quality of the Cleopatra's Needle designs are superb & a pleasure to create by hand. The canvas is strong & I'm sure long-lasting. Appletons wools are beautiful & instructions very clear.
Because everyone is slightly different in the sewing technique, I ran out of a couple of different coloured wool & Robert at Cleo's Needle was very friendly
& helpful. And, Diana & colleagues at Appletons customer service were fantastic in assisting me with extra wool.
These are products made with love & dedication & make great heritage presents for family & friends. Will definitely order again soon.

7 October 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! They had all the shades of Appleton's Crewel wool I needed in stock. Ordering is very straightforward and delivery extremely prompt.
I was impressed with all the kits and materials on the website and will definitely use them again.

30 July 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I can thoroughly recommend Cleopatra's Needle. It was the quirky name that first attracted me, followed by very competitive pricing. I have used the company several times - including asking for advice - and I can confirm that I made a good choice.

12 July 2021
Unprompted review
Rated 5 out of 5 stars

Helpful and fast dispatch

I’ve ordered Appletons yarn from them at least 5 times and will keep on using them. Really helpful, good prices and speedy dispatch and delivery.

21 May 2021
Unprompted review
Rated 5 out of 5 stars

Customised Tapestry

Wanting a customised tapestry produced from a photograph, I have been very pleased with the one supplied by Cleopatra's Needle. They went above and beyond helping to identify the best image to produce good end results I'm over half way through creating the tapestry now, following the colour coded printed canvas, which has made it very easy to reproduce the photo image. I will definitely approach them again if I have a similar project.

15 May 2021
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, great service and excellent response to emails. On my 2nd personalisedttapesrty and will definitelybe buying more.

8 May 2021
Unprompted review
Rated 5 out of 5 stars

Darned moth holes

I have quite a few precious sweaters that need darning.
Now I thanks to your wonderful shade cards, I have a
chance of a pretty accurate match, or if visible mending
I will be able to choose interesting combinations of crewel
wool.
Fantastic, very pleased,

27 April 2021
Unprompted review
Rated 5 out of 5 stars

I purchased the full sample pack of…

I purchased the full sample pack of Appleton’s tapestry yarns and I couldn’t be happier. Excellent service, really quick delivery and the sample yarns are really well packaged and displayed. I’ll definitely be back to purchase again.

21 April 2021
Unprompted review
Rated 5 out of 5 stars

Good reliable company

I always use Cleopatra’s Needle for all my sewing needs; quality goods, good prices and reliable service. Delivery is speedy. The website is very easy to use. I recommend them to everyone.

19 April 2021
Unprompted review
Rated 5 out of 5 stars

Great range of tapestry wool colours…

Great range of tapestry wool colours available, really well packaged to keep wool clean whilst working on my project and prompt delivery. Also very competitively priced.
They also picked up on my error of ordering a mix of skins and hanks of wool and corrected this for me by substituting half hanks for the skeins so the batch numbers all match and there won't be any shading difference. This alone makes them amazing but with all of the above I would definetly recommend and would use again

18 April 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look