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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the ease of setting up products and the potential for profitability on the platform. Some find the website interface improved and faster, with better handling of product uploads, approvals, and denials. There are also positive remarks about the support team, with some experiencing quick and helpful responses, especially with the new system. However, some people were dissatisfied with payment processing, citing long delays in receiving funds and issues with data loss. Product approvals can also take a long time, sometimes weeks. A few other people also felt that the website can be slow and buggy, and some expressed concerns about the customer service, mentioning ignored emails and slow response times for certain issues.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praise the platform for enabling them to... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers report issues like the website being... See more

Payment

People report negative experiences with payment. Many customers express significant dissatisfaction with... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While some reviewers praise the... See more

Response time

Reviewers highlight ambiguous aspects of response time. Some customers praise the support team for being... See more

Based on these reviews

Rated 3 out of 5 stars

ClearlyDev is an awesome way to boost your business or get paid for personal projects. Its an easy setup, very easy to submit products and you get lots of purchases. Though, it comes with LOTS o... See more

Rated 3 out of 5 stars

I have been a trusted vendor on clearly and the customer service and treatment to the store owners are soo bad. They fail to address issues fast and hold payments for months and lose payment data aswe... See more

Rated 4 out of 5 stars

I have only been selling on this site for just under a year but its been the best experience. The support team is very helpful and I love the fact they are improving non stop on their support team and... See more


Company details

  1. Online Marketplace
  2. Game Store

Written by the company

The largest online asset marketplace for FiveM, Roblox and Arma.


Contact info

3.4

Average

TrustScore 3.5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 48% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Lots of bugs in the site

Lots of bugs in the site, waste of money... one day it is working and the next all your cities and markers have dissappeared. Do not buy!!!!! there is a constant message on the site, saying 'we are fixing...'

16 January 2025
Unprompted review
Rated 2 out of 5 stars

Very slow payout & Support

So, After my previous review where I gave 4 Stars and stated that ClearlyDev needs Improvement, With slow website speeds, Slow payout (upto 2 weeks), They replied and said we are working on that... Hate to say it but sadly its got worse. I've been waiting now for over 6 weeks for a payout now, and still not receieved anything, I try reach out for support and got no response either. I see loads of potential in CD, But there needs to be MASSIVE Improvements.

12 December 2024
Unprompted review
ClearlyDev logo

Reply from ClearlyDev

Hello Lillyx,

Thank you for your honest feedback, and we’re truly sorry to hear about your experience with the delays in payouts and support responses.

We understand how important timely payouts are and are actively working on improving processing times to ensure a smoother experience for all users. Delays of this nature are not the standard we aim to uphold, and we’re deeply sorry for the inconvenience caused.

Regarding your support request, our team strives to respond to all inquiries within 24 hours. If your message went unanswered, it may have been missed or filtered—please resend it to support@clearlydev.com, and we’ll prioritise your case.

We appreciate your patience and your belief in our platform’s potential. Rest assured, we’re committed to implementing the changes necessary to improve your experience.

Best regards,
ClearlyDev Team

Rated 5 out of 5 stars

Great Website for Roblox Developer products

I’ve found Clearly Dev super helpful especially for “CSG” cars on Roblox since they can be frustrating to make yourself, customer support was very fast and helpful, (faster than I thought at least)

If I were to leave one piece of feedback, I would probably say that page loading times are a bit slow (which may be my device) but I’ve seen other reviews with this problem so I’m not sure. And maybe the opportunity to put videos showcasing a product.

Thank you Clearly dev for the easy/fast customer support and an amazing website to find amazing help for my Roblox Games.

-Whitaker

28 November 2024
Unprompted review
Rated 1 out of 5 stars

i cant use the file or something it…

When i put the file into roblox studio it just shows an empty world?

17 November 2024
Unprompted review
ClearlyDev logo

Reply from ClearlyDev

Hello Mason,

Thank you for reaching out. If the file appears as an empty world in Roblox Studio, it might be due to the file’s format or content. Here are a few steps to troubleshoot the issue:

Ensure that the file you downloaded is an .rbxl (game file) or .rbxm (model file) compatible with Roblox Studio.

If it’s an .rbxm file, drag and drop it into an open Roblox Studio project or use Model > Import.
If it’s an .rbxl file, open it directly using File > Open in Roblox Studio.

Sometimes, models or assets might spawn outside the visible area in the studio. Try zooming out or checking other areas in the workspace.

If the issue persists, we recommend reaching out to the seller using the “Ask a Question” button on the product page for guidance. Should the seller not respond within 5 working days or the product remains unusable, contact our support team with details about the product and your concerns, and we’ll assist further.

We hope this helps resolve the issue!

Best regards,
ClearlyDev Team

Rated 1 out of 5 stars

i just want a refund this is the worst…

i just want a refund this is the worst site i have been seen

29 September 2024
ClearlyDev logo

Reply from ClearlyDev

Hello Giorgos,

We’re sorry to hear about your experience and that you’re not satisfied with your purchase. Refunds are handled on a case-by-case basis, and we’d like to assist you in resolving this issue.

To begin the refund process, please contact us at support@clearlydev.com with the order number and details of the issue you encountered. If the product is proven to be faulty or misrepresented, we will work with you and the seller to find an appropriate resolution.

We value your feedback and are here to help make things right.

Regards,
ClearlyDev Team

Rated 4 out of 5 stars

My file was not for Roblox...

I bought a UI loading screen for Roblox, and when I got the file, it was not a Roblox file, so I could not implement it. I was super unhappy as I payed for this, and now I can't find things I payed for to re download them as well.

I can't find the order number.

26 September 2024
Unprompted review
ClearlyDev logo

Reply from ClearlyDev

Hello Teo,

Thank you for your feedback, and we’re sorry to hear about the issues you’ve encountered.

The order number for your purchase is included in the confirmation email sent to you upon completing your order. If you’re unable to find the email, we recommend checking your spam or junk folder, as it may have been filtered there.

Once you have your order number, you can access your purchased files by logging into your account and navigating to the “Orders” section. From there, you should be able to re-download the file.

If the file format still seems incorrect for Roblox, we encourage you to contact the seller directly using the “Ask a Question” button on the product page. They may be able to provide further guidance or resolve the issue for you.

If you need additional help, please reach out to us at support@clearlydev.com, and we’ll do our best to assist you.

Best regards,
ClearlyDev Team

Rated 3 out of 5 stars

Standard but absolutely nothing more

ClearlyDev is a decent website to buy or sell your assets but that’s pretty much the only good thing about the company

Customer support is slow and it can take weeks to actually get an issue resolved (these issues are normally caused by faults in their website). Product withdrawals can take up to 3 weeks but, luckily for me as a European, it normally takes about 2 weeks (far too long)

There’s always an excuse when you bring up long withdrawal times or the poor customer support and there’s never any admittance that things are just slow. A lack of transparency between the company and creators doesn’t help this either

Overall I’d recommend the site but purely because it just does the job. Wouldn’t recommend it for anything more than that

17 September 2024
Unprompted review
ClearlyDev logo

Reply from ClearlyDev

Hello Alex,

Thank you for sharing your experience with us. We’re glad to hear you find ClearlyDev helpful for buying and selling assets, though we’re sorry to hear your experience hasn’t been perfect.

Our support team responds to all emails within 24 hours, and often within 12 hours, so if you encountered any delays, we sincerely apologise. We are committed to providing quick and effective assistance.

We acknowledge that withdrawal times have been a concern, and this is something we are actively working on improving. Your point on transparency is also noted, and we recognise the need for clearer communication with our users. Moving forward, we are committed to being more transparent about any delays or issues to keep you better informed.

We appreciate your feedback as it helps us grow and improve. If you have any other concerns or questions, please feel free to contact us at support@clearlydev.com

Best regards,
ClearlyDev Team

Rated 1 out of 5 stars

I BUY A MAP IT WILL NOT LET ME GET IT…

I BUY A MAP IT WILL NOT LET ME GET IT WHAT A BAD SHOP ON LINE I WILL NEVER DO THIS AGIN

15 September 2024
Unprompted review
ClearlyDev logo

Reply from ClearlyDev

Hello Carlton,

Thank you for your review, and I’m sorry to hear you’re having trouble accessing the map you purchased.

As soon as your order was successfully processed, the download file would have been available to you, and a copy of it was also sent to the email address you provided at checkout. The file is in ZIP format, so you’ll need to extract it to access the .rbxm or .rbxl file for Roblox.

If you’re still unable to access the map after extracting the file, please don’t hesitate to reach out to our support team at support@clearlydev.com, and we’ll assist you further.

We hope to resolve this for you quickly!

Regards,
ClearlyDev Team

Rated 5 out of 5 stars

I like ClearlyDev but how do I put maps on Roblox studio and radio and name tags.

I like ClearlyDev but how do I put maps on to Roblox Studio and radio and name tags.

15 September 2024
Unprompted review
ClearlyDev logo

Reply from ClearlyDev

Hello RobloxPlayz,

Thank you for your review! We’re happy to hear you’re enjoying ClearlyDev.

To help you out with adding maps to Roblox Studio, radios, and name tags, here’s a quick guide:

1. For Maps:
- After downloading the map (usually an .rbxl or .rbxm file), open Roblox Studio.
- Go to the File tab and select Open to load the .rbxl map file.
- If it’s an .rbxm file (a model), you can drag and drop it directly into Roblox Studio or import it via Model > Import.

2. For Radios and Name Tags:
- Radios: If you have a radio script or model, you can add it by dragging the .rbxm file into Roblox Studio, then script it to play sounds based on your needs.
- Name Tags: These usually come in the form of a GUI or a script. You can add the name tags by inserting them into the StarterGui or StarterPlayer in Roblox Studio, depending on the setup you’re using.

If you need more specific help with any of these steps, feel free to reach out to the seller or our support team at support@clearlydev.com, and we’ll guide you further!

Rated 1 out of 5 stars

If I could give lower

If I could give lower, I would.

I purchased a product that was labelled on the site as "easy to finish". However , it had barely been started.

Reached out to support to ask about exercising my rights to withdrawal, however was told I signed this away upon purchase. I am still questioning the legality of this and looking into potential legal proceedings. Ombudsman inclusive.

I then asked to process a refund, this message was ignored by your representative who just still tries to tell me "signing away your rights is legal!" - Jeremy 2024

Usually I have had a positive experience with this site, however It is safe to say I wont ever be using it again.

Noticing on here too that the company don't acknowledge negative reviews, only highly positive ones. That needs to change to save your reputation.

27 August 2024
Unprompted review
ClearlyDev logo

Reply from ClearlyDev

Hello Kennedy,

Thank you for your feedback, and we’re sorry to hear about your dissatisfaction with your recent purchase.

We want to clarify that, as required by EU law for digital products, you agreed to the withdrawal waiver upon purchase, which means that the right to withdraw within 14 days was waived. This is a necessary legal step for the purchase of downloadable content, as indicated during checkout.

We appreciate your feedback and are committed to improving your experience moving forward. We acknowledge all reviews that are less than 5-stars as evidently shown on this Trustpilot page.

Kind regards,
ClearlyDev Team

Rated 1 out of 5 stars

Useless

Useless.

Purchased a product and requested a refund. But the associate decided the product looked "Just fine" even after pointing out major problems with the scripting and size.

16 August 2024
Unprompted review
ClearlyDev logo

Reply from ClearlyDev

Hello Otto,

Thank you for your feedback, and we understand your frustration regarding the refund request.

After thoroughly reviewing your case, we determined that the product in question met the criteria outlined by the seller, which is why the refund was declined. We understand this may not be the outcome you were hoping for, but we aim to ensure fairness for both buyers and sellers on our platform.

If you have any further concerns or would like to discuss this in more detail, please don’t hesitate to reach out to our support team at support@clearlydev.com

Kind regards,
ClearlyDev Team

Rated 4 out of 5 stars

its okay just so expessave and some…

its okay just so expessave and some prodoct from here are a scam! i spawn this one proudect in then it disappers when i join! i cant get any help from the componey!

4 August 2024
Unprompted review
ClearlyDev logo

Reply from ClearlyDev

Hello Harry,

Thanks for sharing your experience,

Some products on our platform may require additional setup, which could explain why the product disappears when spawning it on Roblox Studio. We recommend contacting the seller directly for assistance, as most sellers are happy to help ensure their products function correctly.

If you’re unable to get help from the seller or continue to experience issues, please reach out to our support team at support@clearlydev.com, and we’ll be happy to assist further.

Regarding pricing, please note that product prices are set by the sellers. We are committed to maintaining quality, and if you believe a product is a scam, we encourage you to report it, and we will investigate the matter thoroughly.

We appreciate your feedback and are here to help resolve your concerns.

Best regards,
ClearlyDev Team

Rated 5 out of 5 stars

Great Staff - Great Platform - Great Experience

I have been using ClearlyDev for my own personal use of Selling Items, and it has been a breeze. Although some Vendors see that the Withdrawals take long, for me they don't, and that's what makes it good.

Compared to other companies, the response time is good, and below what you'd expect for an extremely busy platform - it's still what you'd semi expect from an online business.

If you're looking for a place to sell, this would be the one. There is still other places, obviously, but this one is with less hassle, more profit!

25 July 2024
Unprompted review
Rated 1 out of 5 stars

Horrible moderation

Horrible moderation! I have had multiple products of my STOLEN on this platform and have ben unable to report them. I've also been accused of stealing and reselling products on this platform when I have proof tha I had made them! I would not recommend using this to sell products.

24 July 2024
Unprompted review
ClearlyDev logo

Reply from ClearlyDev

Hello Harry,

Thank you for bringing your concerns to our attention. We deeply regret the issues you've encountered and apologise for the frustration this has caused.

We take content moderation and intellectual property rights very seriously. If your products are being sold without your permission, we encourage you to file a DMCA (Digital Millennium Copyright Act) notice. This will help us promptly address and remove any infringing content.

Regarding the accusations of stealing and reselling products, if you have sufficient proof of your rights to resell these products, please provide this information to our support team. We will re-evaluate your case to ensure it is handled appropriately and fairly. You can contact the support team via email support@clearlydev.com

Regards,
ClearlyDev Team

Rated 1 out of 5 stars

No Paypal = You lost a customer

I wanted to buy 3 funfair things via this website. When I was at the pursaching page, it told me that Paypal wasn't allowed, even though Google Pay has a paypal option. What a scam.

EDIT 15th of October 2025: Whoever flagged this review should be ashamed.

22 July 2024
Unprompted review
ClearlyDev logo

Reply from ClearlyDev

Hello Kreativling,

Thank you for your feedback, and we apologise for any inconvenience you experienced.

We understand the importance of offering a variety of payment methods to our customers. Currently, we do not support PayPal directly, and we are actively working on integrating it as a payment option to better serve our users.

We regret that this limitation affected your purchasing experience though like you have mentioned, you can use PayPal through Google Pay, which we were not aware of.

Please know that we are continuously striving to improve our platform and provide more flexible payment options in the future.

If you have any further questions or need assistance, please feel free to contact our support team at support@clearlydev.com

Best regards,
ClearlyDev Team

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