Clearhalo Reviews 

240
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the beautiful modern furniture designs, solid product quality, and the incredibly helpful assistance provided by the responsive support team. Many people also point out that orders arrive securely packaged, making the entire purchasing process smooth, straightforward, and deeply satisfying. Though some customers experienced extended shipping delays, others received items that arrived damaged or with unexpected manufacturing defects. A few reviewers additionally mentioned frustrating interactions with customer service when trying to handle returns or resolve issues with faulty products. These individuals felt disappointed by the long wait times and inadequate solutions offered during disputes.

What people talk about most

Product

Users describe positive interactions with product, expressing absolute delight with their purchases and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items like sinks, tables,... See more

Order

Clients share satisfaction on order processes, frequently praising the helpful customer service and... See more

Delivery service

Consumers find delivery service to be mixed, as many reviewers praised fast shipping times and secure... See more

Customer service

Customers had positive experiences with customer service, frequently praising the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ClearHalo offers a great range of modern home furniture at fair prices. The website is easy to navigate, product details are clear, and checkout is straightforward. Delivery was on time and the items... See more

Rated 5 out of 5 stars

Initially, I was skeptical. The only way to communicate with this company is thru ‘chat.’ I have, however, been very pleasantly surprised. Each chat was answered efficiently, and right awa... See more

Rated 5 out of 5 stars

I ordered a blue chandelier for my new born room looks just like as advertised, very sturdy, arrived in perfect condition, I was informed about the shipping timing and keeped me updated about del... See more

Rated 5 out of 5 stars

I recently added the ClearHalo Dining Table set to my home, and I couldn’t be happier with the choice. From design to durability, it truly stands out in so many ways: Shipping time was on point... See more


Company details

  1. Furniture Store

Written by the company

Online store providing lighting and wall art.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

240 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(240)

82 reviews in the last 12 months

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Rated 1 out of 5 stars

STAY AWAY 11 weeks for delivery! when 4-6 weeks was advertised

It is taking 10 weeks for a bathtub we ordered to arrive!!! YES! 10 weeks! My contractor has left at this point and I have spent hundreds of $$$ compensating him and his workers for the times they lost (since they can't do anything else in the bathroom remodel until the tub gets here). Estimated time was 4-6 weeks. We are now at 10 weeks and product is not even on the truck yet.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Love it!

Love it!! Pleasantly surprised with purchase, the chandelier was quick and easy to assemble and install. Came as pictured online and the quality is top notch. Customer service was also very professional. Overall one very happy customer who will definitely be buying from here in the future.

20 December 2024
Rated 3 out of 5 stars

Customer service

Their website showed two options of a light. I clicked on the appropriate option only to receive the wrong one. However I contacted their customer service and they quickly got back to me to resolve the issue.

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Chandelier looks great

Chandelier looks great. Opening the packages and assembling the chandelier takes a little bit of time. The packing of the pieces was very good

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service at Great Prices

Their prices and shipping times are very good. But they ABSOLUTELY EXCEL at customer service. We ordered 3 hanging lights. Our install required unique parts, that don't ship standard with any light (from anywhere). I emailed their customer service, who answered me right away, found a part that would work, and put it in our order free of charge. Super positive experience!

2 December 2024
Unprompted review
Rated 4 out of 5 stars

Pretty good rug

Pretty good rug - good quality for the price - would order again from them. Geat customer service!!

20 November 2024
Unprompted review
Rated 5 out of 5 stars

This item was as ordered

This item was as ordered, very well packed and received before date and in good condition

Would recommend, so suggest look through their website good quality.

Ordered——— Glass Drum Shape Lighting Fixture Modern Simplicity Style Foyer Ceiling Light

19 October 2024
Rated 5 out of 5 stars

We ordered a dressing table light which…

We ordered a dressing table light which arrived quickly, really well-packaged,The service was courteous and in my view first class. I wouldn't hesitate to use them again.

Just placed my second order for hallway chandelier

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping, great packaging and arrived in perfect condition. Great quality. No regrets! I would definitely buy again from clearhalo
Thank you Anna for your help

13 September 2024
Rated 5 out of 5 stars

I was nervous of buying from this…

I was nervous of buying from this company but the customer service and communication has been wonderful and the lights arrived on time with great tracking information and are fantastic. I would 100% buy from them again

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I really liked the sconce I had ordered but realized I could not wait the designated shipping time. I emailed them an asked if they could cancel my order and they responded the next day and had already canceled it. No hassle! Great customer service!

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Overall Really Good Experience

Quick delivery, product well packaged and looks exactly as appears on website! The only thing was I did not receive any tracking information so I had no idea when the package was arriving (which can be frustrating when it says up to 30 day delivery time)

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Love

Love, love, love how this project turned out! The wallpaper is just what I envisioned in our primary bedroom.

Good delivery timing

20 July 2024
Rated 1 out of 5 stars

The experience is bad

The experience is bad. I bought a light on the website. Then I know the product shipped from China. It was hold in customs for 3 weeks. When I really got the light, it already 2 months pass by. It also use a special bulbs you can’t buy in home depot or any us store. Took me another month to figure out what kind of bulb it needs and where to buy it. The product does not specify what type of bulb it need on the website or with the product. If anyone have that amount of time and talk with customer service, then go for it. I don’t recommend this website to buy any of their products.

3 August 2024
Unprompted review

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