Clearhalo Reviews 

240
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the beautiful modern furniture designs, solid product quality, and the incredibly helpful assistance provided by the responsive support team. Many people also point out that orders arrive securely packaged, making the entire purchasing process smooth, straightforward, and deeply satisfying. Though some customers experienced extended shipping delays, others received items that arrived damaged or with unexpected manufacturing defects. A few reviewers additionally mentioned frustrating interactions with customer service when trying to handle returns or resolve issues with faulty products. These individuals felt disappointed by the long wait times and inadequate solutions offered during disputes.

What people talk about most

Product

Users describe positive interactions with product, expressing absolute delight with their purchases and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items like sinks, tables,... See more

Order

Clients share satisfaction on order processes, frequently praising the helpful customer service and... See more

Delivery service

Consumers find delivery service to be mixed, as many reviewers praised fast shipping times and secure... See more

Customer service

Customers had positive experiences with customer service, frequently praising the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ClearHalo offers a great range of modern home furniture at fair prices. The website is easy to navigate, product details are clear, and checkout is straightforward. Delivery was on time and the items... See more

Rated 5 out of 5 stars

Initially, I was skeptical. The only way to communicate with this company is thru ‘chat.’ I have, however, been very pleasantly surprised. Each chat was answered efficiently, and right awa... See more

Rated 5 out of 5 stars

I ordered a blue chandelier for my new born room looks just like as advertised, very sturdy, arrived in perfect condition, I was informed about the shipping timing and keeped me updated about del... See more

Rated 5 out of 5 stars

I recently added the ClearHalo Dining Table set to my home, and I couldn’t be happier with the choice. From design to durability, it truly stands out in so many ways: Shipping time was on point... See more


Company details

  1. Furniture Store

Written by the company

Online store providing lighting and wall art.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

240 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(240)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bought 2 large wardrobes from…

Bought 2 large wardrobes from clearhalo,
After several emails and waiting 3 months I still have not received my items. Also they only start making once you pay and takes over 8 weeks to complete then have to wait for shipping which did not disclose that items would take longer than 3 months to arrive

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Clearhalo Great Customer Service

Clearhalo made a shipping mistake but their customer service did everything they could to quickly fix the issue. Customer service is very respectful and understanding of issues and complications that occur when shipping products between countries. They were ready and responsive to resolve an issue when a mistake was made.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

The light is cute

The light is cute, creative, and perfect for a kid’s room. Quality feels solid and the design is fun. Shipping was straight forward customer service is helpful and easy to reach.

5 September 2025
Rated 5 out of 5 stars

Beautiful pieces and amazing service

I recently bought a dining table and matching lighting from Clearhalo, and I genuinely couldn’t be happier. Both pieces are absolutely stunning, really well made, and fit my space perfectly. They arrived in perfect condition thanks to the secure and safe packaging, and setting them up was super easy.

What really stood out for me was the customer service. Anna was amazing. She guided me through the whole process, answered all my questions with genuine care, and made the wait less stressful.

Clearhalo has honestly gone above and beyond my expectations, both in quality and service. I’ll definitely be shopping with them again

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality!

I ordered a writing desk from Clearhalo, and the quality exceeded my expectations. Unlike most competitors whose furniture is made of particle board these days, this Victorian-style desk is made of solid wood. Its smooth lines are perfect, and the color is just right. Five stars! I highly recommend this company and its products.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

cute

cute
Such a cute, modern design floor lamp that fits perfectly over my couch for reading. It feels solidly made, and the light it gives off is lovely. A wonderful addition to my living room.

Now I’ve order matching table lamps for my bedroom looking forward to receiving them

Thank you ☺️

19 July 2025
Rated 5 out of 5 stars

I highly recommend clearhalo.com for…

I highly recommend clearhalo.com for the range of furniture and lights having purchased a desk, an extra cabinet, and a dining table set . I especially appreciate the care and services that Anna provided for me. She went out of her way to help me, was patient, kind and knowledgeable.The furniture looks beautiful, feels sturdy and is reasonably priced and the service is incomparable. Now I have order a chandelier for our sitting area
I can't say enough good things about this company and their staff

Very well packaged and customer service is excellent

26 July 2025
Rated 4 out of 5 stars

Shipping POOR

I order an Item, Light, from them Jul 6. Yes 10 days processing and 20 days for delivery. So its Aug 6 and I still have no word where this item is. Everybody is saying great CS but you have to email them or call them in England and they can't tell me. All they give me is a tracking number to some Chinees shipping company that keeps showing no label created yet for the past 10 days now. I tried to cancel but they keep saying it has shipped and I would have to return it. Right now their Customer Service and Shipping SUCK. Maybe see by the end of Aug if at all.

OK 8/11 After posting this Clear Halo reach out to settle this by giving my money back and keeping the item. Shipping is still an issue. My item will not leave China until 8/13 on a ship. Possibly get by beginning of September.

6 August 2025
Unprompted review
Rated 4 out of 5 stars

Very nice lights

I contacted clearhalo because I saw the light I wanted but one of them was the wrong color. They agreed to change the color to what I wanted with no upcharge. The lamps arrived yesterday and they are very beautiful. Couldn't be happier.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. The lights I ordered were packed exceptionally well and arrived in first class condition. Very pleased with product and service I would highly recommend.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Nice products, good after service.

Some really nice products available, as per other reviews these items come from China so don’t expect your order to arrive as quick as uk supplier but the light I purchased was worth the wait.

It sadly developed a fault, clearhalo investigated it with the supplier, identified the issue and sent out a replacement part under the terms of the guarantee. This took several weeks due to the overseas shipping but I already knew this would be the case. Everyone I’ve dealt with has been helpful.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love my dining table

I absolutely love my dining table! It's the perfect size for my small dining area and the wood finish really compliments the decor.
Really happy with my purchase that now I’ve ordered dining room lights from them

13 March 2025
Rated 5 out of 5 stars

Wall light

Excellent service they went above and beyond to find the right wall light for me
Can’t find a fault and absolutely love the light.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

I looked EVERYWHERE for a bathroom…

I looked EVERYWHERE for a bathroom vanity! And I found Clearhalo! Thank goodness I decided to look on Clearhalo website because I found this gem! It came sooner than expected snd undamaged. My self and my partner put it together in about 3 hour. It was SUPER simple to put together and it looks sooooo good! So many people asking about this item already. Love how it looks and fits! Made my bathroom look soo much fancier and expensive 😎

1 January 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look