ClearCycle Reviews 

118
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional quality, gorgeous design, and beauty of the purchased furniture. Shoppers frequently mention that items arrive quickly, are securely packaged, and look entirely brand new while offering incredible value compared to standard retail prices. Buyers are especially delighted by the massive bargains and professional refurbishment process that leaves virtually no visible signs of wear or scratches. Though some customers noted occasional delivery delays or frustrating scheduling issues with the third-party shipping provider. A few people also mentioned receiving items with minor transport damages or encountering unexpected extra costs during checkout.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the amazing quality and... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and items arriving right on... See more

Quality

People report positive experiences with quality, highlighting that items often arrive in perfect condition... See more

Service

Customers report widespread satisfaction and positive experiences with service from start to finish.... See more

Price

Reviewers mention positive feedback about price, highlighting items as absolute bargains at a fraction of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a rattan sofa set for a fraction of the RRP and it was amazing. Delivery was much quicker than estimated, arrived in 5 days when I was expecting much longer. Although it was listed as refurbi... See more

Company replied

Rated 5 out of 5 stars

Superb quality patio table. Powder coated aluminum frame, thick heavy toughened glass top. No visible defects, just shabby packaging. Great comms and delivery by the carrier. On the downside you ha... See more

Company replied

Rated 5 out of 5 stars

Brilliant Brilliant Brilliant Bought a snuggle chair from them (eBay) Price was amazing so was a bit sceptical. No need to be at all, chair arrived right on time & is in perfect condition. Communi... See more

Company replied

Rated 5 out of 5 stars

Really pleased with a two seater rattan garden sofa/bed delivered on time Bank Holiday Monday. Customer service and care exceptional from this Company. Kept well informed from start to finish. Really... See more

Company replied


Company details

  1. Surplus Store

Written by the company

At ClearCycle, we are dedicated to making sustainable living simple, stylish, and affordable. 🌱💚 We specialise in rescuing high-quality returned, surplus, and pre-loved furniture and homeware, carefully refurbishing each item, and offering it to customers at a fraction of the original retail price. Our extensive range includes sofas, beds, chairs, tables, storage solutions, and more. Whether you are searching for second-hand sofas online, eco-friendly home furniture, affordable home décor, or sustainable homeware in the UK, ClearCycle has something to suit every home. 🛋️✨ We believe that shopping sustainably should never mean compromising on quality, comfort, or style. Every product is thoroughly inspected, professionally cleaned, and restored where needed so it looks as good as new. By giving pre-loved furniture a second life, we help reduce landfill waste, lower carbon footprints, and promote a more circular economy. Shopping with ClearCycle is a practical, eco-conscious choice for anyone looking to furnish their home responsibly. Customer satisfaction is at the heart of everything we do. From browsing our online store, to secure ordering, fast delivery, and friendly support at every stage, our team is committed to making your ClearCycle experience seamless and enjoyable. We work closely with our delivery partners to ensure your items arrive safely and on time. Our approachable and attentive customer service team is always on hand to answer questions and provide advice about our products and eco-friendly home solutions. Choosing ClearCycle means making a conscious choice to live more sustainably while enjoying high-quality furniture and homeware at unbeatable value. Whether you are furnishing a new home, updating a room, or hunting for eco-friendly furniture and homeware in the UK, ClearCycle is your trusted partner for smart, stylish, and sustainable choices. Shop with us and join thousands of happy customers who are transforming their homes while protecting the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

118 reviews

5-star
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1-star

No recent history of asking for reviews

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Typically replies within 48 hours

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4.6

All reviews

(118)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic product bought at a fraction…

Fantastic product bought at a fraction of the price the customer service was also excellent throughout

7 May 2026
Unprompted review
ClearCycle logo

Reply from ClearCycle

Thank you for taking the time to leave such positive feedback, Ackers27QRLPAT

We’re really pleased to hear you’re happy with the product and that you had a good experience with our customer service team. Your comments are appreciated and will be shared with the team.

Rated 5 out of 5 stars

Bought a rattan sofa set for a fraction…

Bought a rattan sofa set for a fraction of the RRP and it was amazing. Delivery was much quicker than estimated, arrived in 5 days when I was expecting much longer.
Although it was listed as refurbished, you genuinely couldn’t tell. Not a single mark, scratch, or sign of wear anywhere, and it even came with all the original plastic still on. Felt like unboxing a brand new set. The sofa itself is beautiful. The rattan weave feels sturdy and well made, and the cushions are comfortable. It’s transformed our garden space and looks far more expensive than you’d expect.
Highly recommend for great quality and a smooth buying experience.

6 May 2026
Unprompted review
ClearCycle logo

Reply from ClearCycle

Thank you for taking the time to share such detailed feedback.

We’re really pleased to hear your rattan sofa set exceeded expectations and that delivery arrived even sooner than expected. It’s especially great to know the condition felt like new and that the quality, comfort, and finish have transformed your garden space.

We work hard to ensure our refurbished items meet a high standard, so your comments on the condition and overall experience are very much appreciated and will be shared with the team.

Thanks again for your recommendation and support — we hope you continue to enjoy your set for many seasons to come.

Rated 4 out of 5 stars

Delivery was 3 days later than the…

Delivery was 3 days later than the planned date, however no problems with the later delivery and I’m very pleased with my purchase.

28 April 2026
Unprompted review
ClearCycle logo

Reply from ClearCycle

Thank you for your feedback and for your understanding regarding the delay.

We’re sorry the delivery didn’t arrive on the original planned date, but we’re really pleased to hear it was still convenient for you and that you’re happy with your purchase. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Excellent products & communication

I wish all businesses were like this one. From ordering to delivery faultless. Sent a message every step of the way. Lovely furniture, just made another purchase.

30 April 2026
Unprompted review
ClearCycle logo

Reply from ClearCycle

Thank you so much for your kind words — that really means a lot to us.

We’re really pleased to hear everything went smoothly from order to delivery and that the updates kept you informed throughout. It’s great to know you’re happy with the furniture, and even better to hear you’ve already come back for another purchase!

Rated 5 out of 5 stars

Great service, fab mattress!

Mattress arrived in perfect condition and is very comfortable. Great communication and service from ClearCycle- would definitely buy from them again. Highly recommended!

2 March 2026
Unprompted review
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Reply from ClearCycle

Thank you so much for your kind feedback — we really appreciate you taking the time to share it.

We’re delighted to hear the mattress arrived in perfect condition and that you’re happy with the comfort and service provided. It was a pleasure assisting you, and we look forward to supporting you again in the future.

Thanks again for choosing ClearCycle!

Rated 5 out of 5 stars

Fantastic service even had the delivery…

Fantastic service even had the delivery on a Sunday top draw company

19 April 2026
Unprompted review
ClearCycle logo

Reply from ClearCycle

Thank you for your kind feedback.

We’re pleased to hear you were happy with the service and that the Sunday delivery worked well for you. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

Rated 5 out of 5 stars

Good job ClearCycle

This company is really good, items I bought are in very good condition like new

9 April 2026
Unprompted review
ClearCycle logo

Reply from ClearCycle

Thank you so much for your kind feedback! I’m really glad to hear you’re happy with the items and that they met your expectations. It means a lot, and I really appreciate your support. Hope to serve you again soon!

Rated 5 out of 5 stars

Exactly as described and photographed

The items were exactly as described and photographed. They were delivered on time and without any hassle. The information provided by the seller was detailed and more than enough to facilitate an informed purchase. Very happy!

2 March 2026
Unprompted review
ClearCycle logo

Reply from ClearCycle

Wow, thanks a bunch for the awesome feedback! 🎉 We’re thrilled everything was spot on and made your shopping experience smooth and easy. Can’t wait to have you back for round two (or three 😉)!

Rated 5 out of 5 stars

Really happy with this purchase

Really happy with this purchase, delivered 3/4 days after ordering. The sofa i received was in great condition, if I received this new front retail I would not have been able to tell the difference! Refurbished to a very high spec. I will be making more purchases from this seller, and recommending to family and friends.

22 March 2026
Unprompted review
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Reply from ClearCycle

Thank you so much for your fantastic feedback! We're delighted to hear you're so happy with your sofa and that it exceeded expectations. Our team takes real pride in refurbishing each piece to the highest standard, so it’s great to know that came through.

We really appreciate your recommendation and look forward to helping you with your future purchases!

Rated 5 out of 5 stars

Great experience!

The service was excellent from start to finish. The sofa arrived in perfect condition, exactly as described. The delivery team was wonderful, very professional, friendly and careful during the whole process.

I was extremely satisfied with the experience and would highly recommend it to anyone. It truly felt like a great deal and I’m very happy with my purchase.

3 March 2026
Unprompted review
ClearCycle logo

Reply from ClearCycle

Thank you so much for your kind words—we really appreciate you taking the time to share your experience.

We’re delighted to hear that everything went smoothly from start to finish and that you’re happy with your sofa. It’s great to know our delivery team made a positive impression as well—we’ll be sure to pass on your feedback to them.

Enjoy your new sofa, and thanks again for your recommendation—it means a lot to us!

Rated 5 out of 5 stars

Good value for the money If you dont want to spend a fortune on…

If you dont want to spend a fortune on a new sofa ClearCycle offer a range of refurbished brand names at great prices. The seller and courier communication was excellent and my purchase was well wrapped and carefully delivered. Really pleased with the whole experience.

16 March 2026
Unprompted review
ClearCycle logo

Reply from ClearCycle

Thank you so much for your kind words! We’re delighted to hear that you’re happy with your refurbished sofa and that the delivery and communication met your expectations. At ClearCycle, we take pride in offering quality furniture at great value, and it’s wonderful to know our efforts made your experience a positive one. We hope you enjoy your sofa for years to come!

Rated 5 out of 5 stars

Friendly and trustworthy compamy

Friendly and trustworthy company, great value on stylish home furnishings.
Second time I’ve bought lounge furniture from ClearCycle.
Would highly recommend.

11 March 2026
Unprompted review
ClearCycle logo

Reply from ClearCycle

Thank you so much for your kind words and for choosing ClearCycle again! We’re thrilled to hear you’re enjoying your lounge furniture and that you’ve had a positive experience with us. Your recommendation means a lot, and we look forward to helping you style your home again in the future!

Rated 5 out of 5 stars

Amazing service thank you

Amazing service thank you

10 March 2026
Unprompted review
ClearCycle logo

Reply from ClearCycle

Thank you so much for your kind words! We're thrilled you had a great experience and look forward to serving you again

Rated 5 out of 5 stars

Five Stars Isn't Enough!

Five Stars Isn't Enough!

10 Stars would be more appropriate! I recently purchased a matching sofa, armchair, footstool and accessories from DFS but they failed to deliver the armchair, instead of sending a silver velvet one they sent a chocolate coloured one - an easy mistake to make?
I got a refund from DFS of ~£650 in the end but would have been left without an armchair if it wasn't for this marvellous company who not only saved the day by being able to get me the exact matching item, but saving me a small fortune as well!
Even though I made a mistake on the order by putting my old address on it, they quickly and easily corrected this for me with no trouble at all, and efficient & careful delivery took place ahead of my schedule expectations. I cannot fault the quality of the armchair, it is 100% as new and perfectly matches my other purchases and I have saved enough money for a holiday by working with ClearCycle. I only wish I'd approached them in the first place and not gone to DFS!
Every stage of this purchase was seamless and turned what was a near (first world) disaster into a most satisfying experience. I cannot recommend them highly enough.

12 February 2026
Unprompted review
ClearCycle logo

Reply from ClearCycle

Thank you so much for the fantastic review.

We’re delighted we could source the exact matching armchair for you and help turn things around after a frustrating start. I’m glad the address change was sorted quickly and that delivery exceeded expectations.

It’s great to hear the chair is a perfect match — and even better that you’ve made such a saving in the process!

We really appreciate your recommendation and your support.

Rated 5 out of 5 stars

Excellent company to buy from

Excellent company to buy from. I have made a number of purchases of furniture items and the quality, price, delivery and communication have been excellent each time. Very highly recommended and their customer service is superb

23 February 2026
Unprompted review
ClearCycle logo

Reply from ClearCycle

Thank you so much for your continued support and for taking the time to share such a thoughtful review.

We’re absolutely delighted to hear that you’ve been consistently happy with the quality of our furniture, our pricing, delivery service, and communication. It means a great deal to us that you’ve chosen to return to us for multiple purchases.

Your recommendation and kind words about our customer service truly motivate the whole team to keep delivering the high standards we aim for every day.

We look forward to helping you again in the future!

Rated 5 out of 5 stars

5* Absolutely superb service and products

Absolutely superb service and products! I can't recommend this company enough! If I could give more than 5 star I would! We ordered a stunning dining table which we absolutely love, amazing quality as described in the product specification! Delivery was very efficient. Thank you Clear Cycle, you're doing a fab job ✨️✨️✨️

17 February 2026
Unprompted review
ClearCycle logo

Reply from ClearCycle

Thank you so much for your incredible feedback!

We’re absolutely delighted to hear how happy you are with your dining table and that it lived up to the product specification. It’s fantastic to know the quality and delivery experience both met your expectations.

Your kind words and recommendation truly mean a lot to all of us at Clear Cycle — feedback like this makes all the hard work worthwhile.

Thank you again for your support, and we hope to welcome you back in the future!

Rated 5 out of 5 stars

King size bed

Great value product

17 February 2026
Unprompted review
ClearCycle logo

Reply from ClearCycle

Thank you for your feedback!

I’m really pleased to hear you’re happy with the king size bed and found it to be great value. We aim to provide quality products at competitive prices, so it’s great to know it met your expectations.

If you need anything else in the future, we’d be more than happy to help.

Rated 5 out of 5 stars

I have purchased several items

I have purchased several items. All well packaged and as described brilliant value. Delivery well communicated and timely.

8 February 2026
Unprompted review
ClearCycle logo

Reply from ClearCycle

Thank you so much for your kind feedback! We’re thrilled to hear that you’re happy with your items and that everything arrived safely and on time. We really appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Very happy 😊 with mattress

Very happy 😊 with mattress

12 February 2026
Unprompted review
ClearCycle logo

Reply from ClearCycle

Thank you for your lovely feedback! 😊 We’re so happy to hear that you’re enjoying your mattress. Wishing you many comfortable nights ahead!

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