Clearco  Reviews 

362
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Unlike many capital funding companies clearco is honest,concise and fast. They have been an integral part in the expansion of our business. They have always been there to support us and in this space... See more

Company replied

Rated 5 out of 5 stars

Clearco is a world-class partner that provides practical solutions to growing businesses. Andrew and his team a great and easy to work with. We cherish the partnership we have built over the years a... See more

Company replied

Rated 5 out of 5 stars

Our business has used Clearco for inventory funding over the last few years, and the experience has been seamless. They are a reliable, fast, and highly supportive partner for any brand looking to sm... See more

Company replied

Rated 5 out of 5 stars

Working with Clearco has been a great experience from start to finish. They were incredibly fast and efficient in everything they did, and it never felt like a typical vendor relationship — it gen... See more

Company replied

Company details

  1. Investment Company
  2. Alternative Financial Service
  3. Investment Bank

Written by the company

Clearco introduced non-dilutive funding to ecommerce and remains its leading provider. Clearco is a capital partner for growing ecommerce brands across DTC, wholesale, retail, and marketplaces. Brands use Clearco funding to purchase inventory, pay suppliers, support always-on marketing, fulfill major purchase orders, prepare for peak seasons, launch new products, and expand into new sales channels. For ecommerce operators, the need for capital often comes down to timing. Inventory may need to be ordered months before it sells. Suppliers often require deposits or payment before products arrive. Wholesale and retail partners can take 30, 60, or 90 days to pay. Marketing spend happens before customer revenue comes back into the business. Clearco is designed to help brands manage those gaps and keep important business priorities moving. Qualifying brands can access up to $10 million in funding with estimated terms of 4 to 12 months. Clearco offers Cash Advance and Invoice Funding, along with Fixed Funding Capacity and Rolling Funding Capacity options, so brands can choose how capital fits into their business and growth plans. Clearco funding includes capped weekly payments, early payment flexibility, no personal guarantees, and no all-asset liens. Its non-dilutive structure allows founders and operators to access capital without giving up ownership in their business. Clearco works with ecommerce brands across apparel, beauty, food and beverage, health and wellness, household products, sports and outdoors, pets, baby and toddler, and consumer electronics. Whether a brand is restocking a bestselling product, placing a larger inventory order, increasing marketing spend, paying a supplier, fulfilling a wholesale purchase order, or expanding into retail, Clearco provides ecommerce funding built around the way modern brands operate. To date, Clearco has provided more than $3.3 billion in funding to over 11,000 businesses. Clearco helps ambitious ecommerce founders and operators put capital behind what is next while maintaining ownership, flexibility, and control.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

362 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(362)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

All Shine No Substance

Yes, in comparison to traditional banks, Clearco makes the process easy. But you’re signing up for the devil you don’t know and you wonder what they do with the HIGH interest AND cut of YOUR sales they take. And there’s a review below that articulates the ClearAngel program - it’s true.

They’ll deny you the first loan but try to cross sell you into the CA program. And you have to ask to figure out the conditions, which is even if you pay back everything you have to give 2% of your sales to them for 4 years. I’m sorry, no.

This is what I learned in the process of applying:
1. The card system is a joke. When I asked specific questions I found it to be a barrier and Clearco uses “data” and “AI” to determine if my purchase is valid? It’s my business. It’s clear they want to “protect their investment” but it’s not a human way to do it.
2. The sales teams are aggressive - is their training to watch Boiler Room? It’s like having a stalker. I won’t put their name cause their being groomed and rewarded in a toxic environment. See next point.
3. After reading the Glassdoor reviews, you realize how toxic, racist and sexist this organization is, despite the two main cofounders being a woman and a POC. Aggressive cold call sales. One person wrote “great way to learn the psychology of cold calls”. You can always tell when a company nudges employees to put in good reviews after the true posts come out. The one that made me the most upset was about family.
4. I did a lot of googling. The line that got to me was “democratizing access to capital”. One article with the co-founders Michele Romanow and Andrew D'Souza indicated that they use “AI” over humans making decisions. A) Humans create AI and influence it and B) to try to differentiate yourself from Venture Capital funding is irrelevant. You are preying on people who have little margin for error and in your elitist tower, handing out money but shackling their labour to you. And in another video with video of Tanay Delima VP of Product (another cofounder?). He sort of bumbles his way through very basic business practices that every e-commerce platform “track your goals in GA and iterate your message to get more conversions”. I’m sure Clearco would say, they can help your brand with “their data driven insights”. But that’s what everyone says. We get 5 seconds to make an impression on a customer, they had 5 minutes and couldn’t differentiate themselves.
5. And after more digging, I saw they had an app. No one during the sales pitch said anything about this. Still branded under their old name with 20 reviews (on Apple). How much is invested into maintaining apps that only show a balance? Is this the kind of investment and strategic planning Clearco does?

My interest piqued because of their ads. I didn’t think any lender in late stage capitalism is entirely ethical but all the diverse ads got to me. But under a real lens and with minimal interaction, absolutely not. My ethics can’t bend that much.

And Louie, I know you’re doing your job but don’t reply to this.

6 October 2021
Unprompted review
Rated 1 out of 5 stars

ClearBank & ClearAngel mislead me to sign a contract for business funding to steal my business data.

Update 12.7.22
It has been over a year.
I have still not heard from ClearBanc or ClearCo. A year later, I have realized the ClearCo.’s intention of initially reaching out to me was to obtain my data and financial information for their own benefit. Although I did not receive the promised funding from the ClearAngel program, my Quickbooks account, business checking accounts, etc. were still connected. With this being said,I believe ClearCo.’s intention was to obtain my business information to inflate their revenues to investors and make their company appear more credible by using the information from accounts I connected in their portal. It is truly disappointing that this company is taking advantage of small business owners.

Update 11.9.21
I emailed ClearBanc as advised in the comment they posted underneath this post. I still have not received any response from ClearBanc or ClearAngel or anyone associated with the company. It is clear this company is purposely focused on exploiting and taking care of small businesses for their own personal gain.
This company should be held accountable for the distress they have caused amongst small business owners.
Original Review:
I had an awful experience with ClearAngel. ClearAngel reached out to ME via email, inviting me to participate in their angel investor program, promising to fund my business with an initial payment of $10,000 after the first onboarding meeting. After going back and forth over email, I was prompted to connect all of my business data and information to their online platform in addition to signing an executed contract, assuring that ClearAngel did their "due diligence" when accepting me into their program.
After having the first onboarding meeting, I was supposed to receive the initial $10,000 in business funding. After not hearing from ClearBank for a few days, I decided to reach out and had no luck with a response. I have tried calling in which I am told that a supervisor will call me back, which never happened. This went on for a 2 and a half month period.
I even submitted an extensive business plan to them.
Essentially, ClearAngel & ClearBank mislead me to believe I would receive this business funding just so they could get ahold of my data and use it to their benefit. I made decisions based of a contractual promise that never happened. The most discerning part is they reached out to me, got my hopes up and accepted me into their program.
I work really hard on my business so this to me is extremely disrespectful. My attorney believes I can press charges for misleading information and deception.
This company targets small businesses to use their data to inflate their sales, revenues, and important financials to make themselves look successful.
The least they could have done was responded to my inquiries, but they ceased all communication. This really upsets me as I thought I was going to be able to use this funding to scale my business.
I hope this company realizes and gets consequences for the adverse impact they have by misleading small business owners.
Updated | Added 10.19.21
The response provided by ClearBanc to this complaint on TrustPilot has nothing to do with the issue at hand. I was misled to believe I would be receiving a grant of $10,000 to assist scaling my business. ClearBanc has still failed to provide a reason as to why they misled, made me sign a contract without upholding their contractual agreement of issuing my payment after inviting me to join their ClearAngel Program. Clearly, I would like to receive the $10,000 that was promised to me as I was hoping to use this to scale and grow my business.

1 October 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hi Cheyenne,

Louie here from the Clearco Customer Success team,

Thank you for taking the time to write your review and provide us with your feedback surrounding your experience with ClearAngel. I understand that your experience during the process hasn't been a pleasant one.

We appreciate your feedback surrounding the points of contact and misleading information. This feedback is important for us and we will make sure to action these points to make sure they are avoided for future ClearAngel Founders. I will make sure to share this with our ClearAngel team to ensure that your frustrations are addressed and actioned. I also understand that getting your hopes up has been frustrating and we appreciate your time during the process.

Our team is also happy to remove your data from the system. Please feel free to contact us at support@clear.co. Our Customer Success team will be happy to help with removing your data and if you have any other pieces of feedback.

Looking forward to hearing from you.

Warm regards,
Louie K.
Clearco Customer Success

Rated 5 out of 5 stars

A Fantastic Business Solution

We are so happy to have been referred to Clear Co. Their funding has really helped us with our small business to be able to order our stock without compromising our cash flow. Constantine Mitsios went above and beyond, he explained the process to us in a manner that was easy to understand, he assisted us with the application process and we were so happy wth the outcome.

24 September 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Jessica,

Louie here from the Clearco Customer Success team,

Thank you for taking the time to write a review for us here on TrustPilot. We are happy to hear that our products/services were able tohelp your business order inventory! Constantine will be happy to hear that he went above and beyond to explain the process that was easy for you to understand. This is definitely a quality that we celebrate :)

Keep the hard work and we are looking forward to seeing your continued growth!

Warm regards,
Louie K.
Clearco Customer Success

Rated 5 out of 5 stars

I love Clearco 💕

I love Clearco. It has been the best decision for us as it helped us scale a lot in the last 12 months. We were able to see so many projects come to life!

I would recommend Clearco to any entrepreneur I know!

20 September 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hi Laurence,

Louie here from Clearco Customer Success,

Thank you for taking the time to write us a review here on TrustPilot. Happy to hear that you love Clearco and that it has been the best decision for your business to scale within the past year! This is exciting news for us :) We will continue learning from our Founders on where to meet their needs.

Keep up the hard work and we appreciate that you would share our service with other entrepreneurs!

Warm regards,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Great funding option for startups

I just signed a second contract with Clearco and I am very happy with my decision. I was extremely hesitant at first and quite afraid of the remittance rate eating up some of my profit margin. I went with a conservative choice of signing the lowest offer with the smallest remittance rate and all is fine. It has definitely been easier to obtain capital from clearco than in a bank. I tend to ne skeptical. I didn’t find a catch yet. I would do this again and I would recommend that option to my best friend.

17 September 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Marianne,

Louie here from the Customer Success team,

I hope you are well and thank you for taking the time to write us a review here on TrustPilot. Glad to hear that you have just signed your second contract for another advance! Excited to see your business' continuous growth. We appreciate your feedback regarding the amount you had selected with a lower remittance rate. Sounds like you were able to select an option that works for you!

We appreciate that you would share our mission with colleagues :) Keep up the hard work!

Cheers,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

The Team has been exceptional at…

The Team has been exceptional at meeting our Company's financing objectives with great options that have been delivered as promised. They have made the DD process seamless. Great product and platform.

15 September 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Max,

Louie here from Clearco Customer Success,

Hope you are well and thank you for taking the time to leave us a review here on TrustPilot! We are happy to hear that we could help with meeting your company's financing objectives :) This is why we're here! We will continue learning from our Founders on improving our product and systems.

Keep up the hard work!

Warm regards,
Louie
Clearco Customer Success

Rated 1 out of 5 stars

Completely unhelpful support

I’ve taken funds from them on several occasions as it helped our cash flow and was worth the cost. Their transaction reporting is just shocking though and contains very little information. Furthermore their support is bordering on moronic in my opinion and unhelpful at best. Because of this I won’t ever be using them again and couldn’t recommend them.

Edit: Re Clearbanc response - If you actually meant what you said in your response, then why am I still waiting for a competent and honest response from the support team?

14 September 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey JC,

Louie here from Clearco Customer Success,

Thank you for writing some feedback for us here on TrustPilot. We are happy to hear that we were able to help with your cash flow needs.

Your feedback surrounding our reporting and support is crucial for us! We appreciate your thoughts surrounding how you find the reporting and support system. I will make sure to share these pieces of feedback with our Product and Support teams, as they are important to help us improve our processes.

We are happy to hear more of your thoughts at support@clear.co where our Success team will take note and send your thoughts to the appropriate teams.

Looking forward to hearing from you!

Warm regards,
Louie
Clearco Customer Success

Edit: Hey JC,

Thanks for the edit! Could you please send us a new e-mail to support@clear.co? We'd be happy to open a new ticket to help address your questions and concerns!

Warm regards,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Super team and service! Love you guys!

A super efficient and extremely helpful team at ClearCo! This is by far the best service I have come across in 10 years of business for cashflow assistance. Thank you Team ClearCo!

14 September 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Eedham,

Louie here from Clearco Customer Success,

Thank you for taking the time to leave us a review here on TrustPilot! Glad to hear that you have enjoyed our service and we have been a good place for cashflow assistance. Looking forward to continue working with you!

Keep up the hard work!

Cheers,
Louie
Clearco Customer Success

Rated 1 out of 5 stars

Absolutely NOT

Decided to write a review because I'm sure a lot of you are seeing the same sponsored ads that I am and there are people in the comments raving about their service...but when you visit that person's profile, it appears to, at minimum, be a spam account.

So, after seeing numerous ads for this, I decided to apply. I am in the process of expanding and any "little" bit is helpful. Applied on 8/6 and after not hearing a response by 8/8, I decided to shoot an email. I found out that, even though the portal was telling me that my application was complete, it actually was not and that they needed 6 months worth of bank statements PLUS another document signature. Went ahead and sent it right over.

Today (8/13), I was emailed and told that I would need to provide 2 additional bank statements, a screenshot of my current bank balance, and some context on the current drop in sales. Got everything over to them and within a few hours, I was advised that it was declined. No problem. But here's where it gets a bit funny to ME:

They immediately went into a sales pitch on applying, instead, for the Angel portion of the funding that they offer. With it, you get $10k + for funding, but the FINE print says that they get 2% of your sales. Doesn't sound that bad, right?

Well, when you speak to a customer service rep, they advise that they get 2% of your sales for FOUR YEARS, even if you completely pay off the funding.

I see so many people on their facebook page advising that they met all qualifications but were denied anyway (same situation here). But privately, at least two people advised that they were also offered funding via the Angel option (which of course makes sense because who wouldn't want 2% of a companies daily sales for FOUR years, even after they've recouped what was "invested").

I'll tell ya what....before the pandemic, I NEVER considered business loans (outside of doing capital options with ecommerce platforms). But these companies are doing ANYTHING they can to take advantage of what's going on right now. I'm thankful that I have wonderful support surrounding me but baby if I absolutely NEEDED it, I know that I'd be robbed blind.

Edited 12/15: ClearBanc is doing everything to try to get my review removed. But I stand 100% by what I said and will not be withdrawing the review. I had a real experience with their company and everybody needs to know.

Edit (9/21/2021): I see that I received a reply that I am unable to respond to so I’ll just say my piece here.

No, I will not be sending you all a private message with regards to this because for one, I did that when you sent an email (from Mark D Paola) asking for feedback and no response was provided then.

Two, after speaking with two additional people, I found out that the funding you DO provide has major stipulations and that you routinely deny transactions based on that. You’re not given funds in your own bank account; you’re provided a “Clear Card” where you deposit the funds and YOU determine how they’re spent.

Again, your company is trash. It’s absolutely abhorrent how much you’re taking advantage of business owners with your business model. You bank on either the fact that some folks simply don’t read OR their desperation because they know their business is in jeopardy. You also delete comments on your Instagram and Facebook that question the integrity of your company. So no, louis. I will not personally reach out to you for an issue that your company can’t resolve. You guys are absolute trash and I’m glad I do read and research.

13 September 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hi there,

This is Louie from Clearco Customer Success,

Thank you for taking some time to leave us some feedback here on TrustPilot about our services. I understand that our ClearAngel product isn't for everyone and we appreciate your thoughts surrounding the way it works. I will make sure to share this feedback with the ClearAngel team to make sure we continuously improve!

ClearAngel will continuously fund businesses, based on their growth, which is something that we are continuously improving as well.

We'd be happy to hear more of your thoughts by reaching us at support@clear.co and our Success team can make notes of your feedback.

We appreciate your time!

Warm regards,
Louie
Clearco Customer Success

Rated 1 out of 5 stars

WORST COMPANY WE HAVE EVER TRIED TO DO BUSINESS WITH! STAY AWAY

Absolutely the worst company we have ever done business with. After submitting lots of documentation and connecting all of our accounts we were offered three different advances. We took the largest advance at 90k and started using their virtual card right away. We made two purchases and attempted several others only to be declined by the company saying that it was not an authorized purchase. A few days went by and the next thing we knew the card was taken away from us for no apparent reason. We then started receiving emails saying that they were going to debit our account for transactions that were appearing in our account. However upon further review we noticed that these transactions weren't even in our history at all. So of course we contacted them and let them know that hey these transactions are not ours and then that's when they contacted us and said they were having some kind of tech issue with our account. 4 weeks later we are still dealing with the same issue with no resolution. They also have said based upon our current information that they are only going to allow for a 12 to $15,000 advance even though we were advanced 90k in the beginning. We asked how this could be possible as we sent them multiple screenshots from bank account sources as well as our Bigcommerce platform selling our average 35 to 40,000 per month in Revenue. This company needs to get their act together because they clearly have no idea what they're doing. Also who gives you a loan and then takes the loan back and gives you stipulations as to how you can use the money. Don't waste your time you're better off just getting a traditional business loan or personal loan for that matter as their interest rate was 18% Payback on every single transaction.

11 September 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey there,

Louie here from Clearco Customer Success,

Hope you are doing well. Thank you for taking the time to leave us feedback here on TrustPilot. I understand that your experience with us has been frustrating due to a miscalculation on our part. I can assure you that we are looking at this priority and will make sure to work with you to make sure your funding is accurate, based on your business' revenue.

We appreciate this feedback as it is extremely valuable to us to ensure that all numbers are accurate moving forward. Our team is aware of this case and will work to make sure that it does not happen again in the future.

Looking forward to working with you on this.

Warm regards,
Louie
Clearco Customer Success

Rated 4 out of 5 stars

Working Capital

I had some issues to start with for transferring money to an overseas vendor but this has since been sorted out thanks to my account manager based in Australia. It took longer than I would have liked but we got there in the end. It's a great concept once we got it sorted out, I like that they take a % of the sales you make and funds were able to be sent to my vendor within 2 days once we sorted initial issues out. Would continue to work with this bank as it's a great working capital alternative

9 September 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hi Ashleigh,

Louie here from Clearco Customer Success,

Hope you are well and thank you for leaving some feedback for us on TrustPilot. I understand the frustration behind your funds and I can assure you that I have passed this to our Payment Support team to investigate and have this sorted.

We appreciate your feedback surrounding your experience and will work to make sure this is avoided in the future. We are committed to working with our founders for feedback to improve our practises.

We will be in touch soon.

Warm regards,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Absolutely amazing service from…

Absolutely amazing service from Clearco. We were in the mud with our cash flow for marketing and needed some help. In less then 2 days from start to finish we had our funds. Clearco has given us our confidence back and we are now kicking the goals we wanted. Thank you, thank you, thank you!

8 September 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Melissa,

Louie here from Clearco Customer Success,

Hope you are doing well and thank you for taking the time to leave us a review here on TrustPilot. Glad to hear that our service has been amazing for your business. Your issue with being in the mud was the exact reason we exist :)

Happy to hear that we have brought some confidence back into your business to kick your goals!!

Keep up the hard work and looking forward to continue working with you on growing your business.

Cheers,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Recommended

The application is quick and easy. Once approved, Clearco gives you a virtual card to use for your business with the agreed credit.

The dashboard is helpful, as you can see lots of data (repayments/money available etc.).

2 September 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey David,

Louie here from the Clearco Customer Success team,

Hope you are well and thank you for taking the time to leave us some feedback here on TrustPilot. We appreciate your thoughts surrounding our platform, marketing, and processes. I will be sure to share your thoughts with the team on ourn end.

I understand that communication with our Payments and Support team has been frustrating for you. I will make sure to share this feedback with these teams, as this frustration is something that we want to avoid.

Our Customer Success team is ready to help and hear any additional feedback that you may have. Please feel free to e-mail us at support@clear.co or call us +1 (415) 610-5166 (9AM - 6PM EST).

We appreciate your time and look forward to hearing from you.

Warm regards,
Louie
Clearco Customer Success

Rated 4 out of 5 stars

It is what it is...

It's ok, legit for sure, basically a credit card advance. After a while though, after you see them take their cut off every sale, you tire of the whole thing. It's also a bit complicated to pay suppliers or use their credit card.

26 August 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Dave,

This is Louie from Clearco Customer Success,

Thank you for taking the time to leave us some feedback here on TrustPilot. I understand that your experience is a little complicated to pay suppliers and use the Clearco Card. We are happy to hear your feedback spo that we can work on improving our processes and services!

Feel free to share your thoughts with us by e-mail us at support@clear.co. Looking forward to hearing from you :)

Keep up the hard work!

Warm regards,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Very professional and easy

Very professional and simple to deal with. Very friendly people who actually want to help and support online start ups. Been a great experience so far.

25 August 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Rob,

Louie here from Clearco Customer Success,

Thank you for taking the time to drop us a review here on TrustPilot! We are glad to hear that your experience has been professional and simple. We pride ourselves on hiring staff that have their heart in helping founders!

Keep up the hard work!

Warm regards,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Amazing service!

Amazing service, really helps our business so much!
Jonathan my account manager is a top man!

Great, highly recommend

17 August 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hi Nikhil,

Louie here from Clearco Customer Success,

Hope you are well! Thank you for taking a moment to leave us a review here on TrustPilot. We are happy to hear that our service experience has been an amazing one for you and more importantly is helping your business.

Jonathan will be glad to hear that he is a top man! We can definitely agree,

Keep up the hard work and looking forward to working with you further.

Cheers,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Fast access to funds to support growth

Have used Clearbanc for a couple of years. I would say their strength is supplying capital relatively quickly and painlessly, at a reasonable rate compared to other sources of funds. I did have an issue recently with a duplicate transaction that left me frustrated, but once I let them know, they went above and beyond to resolve the issue. Would recommend if you need quick and easy cash flow access.

11 August 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hi Russel,

Louie here from Clearco Customer Success,

Hope you are well and we appreciate your feedback here on TrustPilot. I understand that it is frustrating when accounts get withdrawn twice. We will make sure to work with our Payment Support team to rectify and fix this for you. Thank you for the feedback surrounding the miscommunication and we will make sure to fix these pieces immediately.

Our Success Team is available via e-mail at support@clear.co and our phone number is +1 (415) 610-5166 (9AM - 6PM EST). Please feel free to contact us and we are happy to hear any further pieces of feedback that you have.

Keep up the hard work!

Warm regards,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Great company to work with

Great company to work with. Easy, efficient and gets approved fast. Pierce and Aaron especially are incredible to deal with. Upmost professionalism and always there to help even in the harder times

9 August 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hi Jason,

Louie here from the Clearco Customer Success team,

Hope you are well! Thank you for dropping us a review here on TrustPilot. We are happy to hear that your experience has been easy, efficient, and quick. Pierce and Aaron are definitely stars and glad to hear they were around to support you!

Keep up the hard work! We appreciate your feedback.

Cheers,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Quick, easy and super helpful

Aaron was extremely helpful and diligent. A super easy process!

9 August 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Kristy,

Louie here from Clearco Customer Success,

Hope you are well and thank you for leaving us a review here on TrustPilot. We are glad to hear that Aaron was helpful and diligent. He will be happy to hear this feedback as well.

We will continue working with our Founders to improve our processes. Keep up the hard work!

Regards,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Wonderful experience so far, highly recommend!!

It's been 3-4 months since we first received funding from Clearco (soon going to get our third round of funding) and couldn't be happier with what we've been able to achieve so far.

As a subscription-based produce delivery service here in Australia, growing our customer base has always been a goal of ours but being extra precautious with our cash flow has obviously held us back from being able to scale.

Ever since we started receiving funding from Clearco, we've been able to create and scale our marketing campaigns and in turn, bring on more subscribers and continually grow our customer base.

The support we've received so far from Aaron and Pierce has been exceptional and we look forward to seeing where this journey with Clearco continues to take us!

1 August 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hi Bahsel,

Louie here from the Clearco Customer Success team,

Thank you for leaving us a review on TrustPilot. Happy to hear that you are working with us for a third time around with growing your business :) We appreciate your trust in Clearco to help scale your produce delivery business.

Aaron and Pierce will be delighted to hear your feedback as well!

Keep up the hard work!

Cheers,
Louie
Clearco Customer Success

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look