Clearco  Reviews 

362
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Unlike many capital funding companies clearco is honest,concise and fast. They have been an integral part in the expansion of our business. They have always been there to support us and in this space... See more

Company replied

Rated 5 out of 5 stars

Clearco is a world-class partner that provides practical solutions to growing businesses. Andrew and his team a great and easy to work with. We cherish the partnership we have built over the years a... See more

Company replied

Rated 5 out of 5 stars

Our business has used Clearco for inventory funding over the last few years, and the experience has been seamless. They are a reliable, fast, and highly supportive partner for any brand looking to sm... See more

Company replied

Rated 5 out of 5 stars

Working with Clearco has been a great experience from start to finish. They were incredibly fast and efficient in everything they did, and it never felt like a typical vendor relationship — it gen... See more

Company replied

Company details

  1. Investment Company
  2. Alternative Financial Service
  3. Investment Bank

Written by the company

Clearco introduced non-dilutive funding to ecommerce and remains its leading provider. Clearco is a capital partner for growing ecommerce brands across DTC, wholesale, retail, and marketplaces. Brands use Clearco funding to purchase inventory, pay suppliers, support always-on marketing, fulfill major purchase orders, prepare for peak seasons, launch new products, and expand into new sales channels. For ecommerce operators, the need for capital often comes down to timing. Inventory may need to be ordered months before it sells. Suppliers often require deposits or payment before products arrive. Wholesale and retail partners can take 30, 60, or 90 days to pay. Marketing spend happens before customer revenue comes back into the business. Clearco is designed to help brands manage those gaps and keep important business priorities moving. Qualifying brands can access up to $10 million in funding with estimated terms of 4 to 12 months. Clearco offers Cash Advance and Invoice Funding, along with Fixed Funding Capacity and Rolling Funding Capacity options, so brands can choose how capital fits into their business and growth plans. Clearco funding includes capped weekly payments, early payment flexibility, no personal guarantees, and no all-asset liens. Its non-dilutive structure allows founders and operators to access capital without giving up ownership in their business. Clearco works with ecommerce brands across apparel, beauty, food and beverage, health and wellness, household products, sports and outdoors, pets, baby and toddler, and consumer electronics. Whether a brand is restocking a bestselling product, placing a larger inventory order, increasing marketing spend, paying a supplier, fulfilling a wholesale purchase order, or expanding into retail, Clearco provides ecommerce funding built around the way modern brands operate. To date, Clearco has provided more than $3.3 billion in funding to over 11,000 businesses. Clearco helps ambitious ecommerce founders and operators put capital behind what is next while maintaining ownership, flexibility, and control.


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4.4

Excellent

TrustScore 4.5 out of 5

362 reviews

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4.4

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(362)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Just got our second lot of funding…

Just got our second lot of funding through Clearco and so far have been very happy with the whole experience.

28 July 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Jo,

Louie here from Clearco Customer Success,

Hope you are well and thank you for submitteing a review here on TrustPilot. Glad to hear that we have funded your buinsess again and that you are happy with the experience :) We hope to continue working with you and continue improving our platform.

Keep up the hard work!

Warm regards,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Highly Recommend

It has been a pleasure working with Clearco. The system is user-friendly, and any time there has been a glitch the issue has been resolved promptly. Our rep Tanvir has given us wonderful one-on-one support, and he has been so great to work with. We highly recommend Clearco.

15 July 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Erika,

Louie here from Clearco Customer Success,

Thank you for taking the time to leave us a review on TrustPilot. We are happy to hear that we have been a pleasure to work with. The feedback surrounding our platform being user-friendly, and our response times is important to us to continue scaling our business! Tanvir will also be happy to hear that he is great with one-on-one support.

Thank you for the recommendation and keep up the hard work!

Cheers,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Very good service

15 July 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hi Mayur,

Louie here from Clearco Customer Success,

Hope you are well and we appreciate your review here on TrustPilot! We are glad to hear that our service has been good for you. We will continue to improve our product/services, stay tuned :)

Keep up the hard work!

Cheers,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Aaron Leong & Clearco are 5 stars!

Aaron Leong was fantastic and was very helpful in helping us navigate the Clearco process with confidence and ease. Highly recommend for growing companies!

7 July 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Jon,

Louie here from Clearco Customer Success

Glad to hear that Aaron Leong was helpful for navigating through our process! He is definitely a superstar around here. We appreciate your recommendation as well :)

Keep up the hard work!

Warm regards,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Amazing support would highly recommend

7 July 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Sean,

This is Louie from the Clearco Customer Success team,

Hope you are well and thank you for leaving us a review on TrustPilot! We are happy to hear that our support is amazing and that you would recommend Clearco to other businesses. We will continue to work on improving our Support systems to support our Founders and new Founders.

Keep up the hard work!

Stay safe,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Aaron is by far the most compassionate…

Aaron is by far the most compassionate and helpful human I know. He always goes above and beyond for my company. Highly recommend Aaron & Clearco

6 July 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Amy,

Louie here from Clearco Customer Success

Hope you are well and thank you for dropping us a review on TrustPilot! Aaron will be happy to hear that he has been compassionate and helpful. He definitely has a reputation of going above and beyond! We appreciate your feedback surrounding your experience with him :)

We will continuously work on growing and improving our processes alongside our Founders! Keep up the hard work and we are excited to see where Clearco takes your business.

Warm regards,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Melita was great to work with

Melita was great to work with. She was diligent, helpful and quick to answer any concerns as they came up, ultimately she came through for us and we really appreciate it!

30 June 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hi Juan Carlos,

Louie here from Clearco Customer Success

Hope you are well and we appreciate that you have left us a review on TrustPilot! Melita will be happy to hear that she was great to work with :) She is an absolute rockstar.

We will continuously learn from our Founders to improve our platform and thank you for your words of encouragement! Keep up the hard work and excited to see where we can take your business.

Cheers,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Very simple process

Very simple process, very supportive team and expanding range of products from inventory to marketing with quality rates. To me it is like having a credit card, without all the paper, hassles, and bottlenecks credit cards have.

The money is provided within 24 hours after an evaluation of your business, margins, etc through their auditing team and tool which integrates easily with XERO + Shopify to make it a very transparent process.

Each day you get a commission rate based on the contract agreements, and your revenue and margins for the day so it takes it out and even has a cashback reward system.

It is a simple, intuitive program. Recommend it to those who want to stay cashflow friendly at all times with easy repayment terms that are fair and straightforward.

The only thing I would love, which I imagine is in the future is integration with XERO for your repayments to reconcile them, but that is easily overcome by exporting the CSV and importing.

But a strong 5/5 for me, great company and approach to help SME growing their business.

30 June 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hi Ricky,

This is Louie from the Clearco Customer Success team

Hope you are well! Thank you for taking some time to leave us a review here on TrustPilot. We are happy to hear that our process has been simple, our team has been supportive, and you are enjoying our range of products.

We appreciate your feedback surrounding the process and we will continue to learn how to continuously simplify it.

Thank you for your feedback with the accounting integrations. I will be sure to share this with our Product Development team to investigate this type of feature for the platform.

Keep up the hard work and we look forward to seeing your continuous growth!

Cheers,
Louie

Rated 5 out of 5 stars

Great experience at each step of the…

Great experience at each step of the way. Very helpful and always happy to hear what each individual needs and tailor it to your business. Not a one size fits all!

22 June 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hi Kathy,

Louie here from Clearco Customer Success

Hope you are well! Thank you for taking the time to leave us a review here on TrustPilot. We are delighted to hear that you experience has been a great one! We will strive to continue being helpful and tailor to our Founder's needs.

We will continue to improve our platform and listen to our Founders for feedback. Keep up the hard work!

Warm regards,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

What a wonderful service

What a wonderful service
Aaron is amazing and very patient with my questions
Thank you Clearco and Aaron

22 June 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Tina,

Louie here from Clearco Customer Success.

Thank you for taking some time and leaving us a review on TrustPIlot. Happy to hear that you are enjoying our service. Aaron will be glad to hear that he has been amazing and patient with you. We will continue to learn from our Founders to make sure we build the product and service for them!

Keep up the hard work :)

Cheers,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Great experience again with Clearco

Great experience again with Clearco. Were able to beat their competitors and arrange a second round of funding for us. No hassle and an easy process.

21 June 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Rob,

Louie here from Clearco Customer Success.

Thank you for leaving us a review here on TrustPilot. We are happy to hear that your experience with us has been a great one! Glad that we are able to continuously fund your business.

We pride ourselves on building an easy-to-use process. Clearco will continue listening to Founders to understand how we can support them.

Keep up the hard work and happy to be working with you!

Warm regards,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Thank you Clearco Team.

It took me some time to decide between Clearco and Shopify capital, but we went with Clearco and am extremely happy with this decision. David Zand is either the most caring and knowledgable individual OR the best salesperson I've seen. I have a feeling it's probably both :). He's helped us out tremendously, and I'm happy to be part of the Clearco community.

18 June 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Jenna,

Louie here from Clearco Customer Success,

Thank you for leaving us a review here on TrustPilot. We appreciate the feedback that you have shared with your experience with David. He will be pleased to hear that he has been caring and knowledgeable :) Glad that he was there to help you! Happy that you are a part of our community. We will continue to work on improving our structure and processes to focus on Founder success.

Keep up the hard work!

Cheers,
Louie
Clearco Customer Success

Rated 1 out of 5 stars

Absolutely horrible experience with…

Absolutely horrible experience with their ClearAngel program! I was contacted by one of the co-founders to sign up for their ClearAngel program. Everyone was great and responsive until after I signed their contract and connected all of my data. 2 months after signing the contract and after my on boarding I heard nothing back even after countless times of contacting the team. I am a small business owner of 2 business’ and the time, effort and excitement I had spent is wasted. You came to me, I didn’t come to you. I gave you all of my personal information that you still have without receiving anything positive or helpful for my business in return.

12 June 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Meisha,

This is Louie from the Clearco Customer Success team.

Thank you for taking the time to share your feedback with us on TrustPilot. I understand that you've had a horrible experience with our ClearAngel program and we appreciate your feedback surrounding your experience. I will share this feedback with our team because this feedback is very important for us to know as we scale the ClearAngel product. It is important for us to know where the holes are so that we can correct them. We are working to avoid wasting our Founders' time, as we understand it is valuable.

We are happy to hear more about your experience, as this is valuable for us to ensure this doesn't happen again moving forward. Feel free to e-mail us at support@clear.co and looking forward to speaking with you.

Warm regards,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Excelente service

8 June 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Krzysztof,

Louie here from Clearco Customer Success,

Hope you are well! Thank you for leaving us some feedback here on TrustPilot. We are glad to hear that your experience so far has been excelente! Here at Clearco, we value our Founders' feedback and will continue to make sure that we provide a customer-focused experience. Keep up the hard work!

Warm regards,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

These guys have been great

These guys have been great. We have gotten the much needed capital to grow our inventory!

28 May 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Western Welder!

Louie here from Clearco Customer Success

Thank you for leaving us a review here on TrustPilot :) We are happy to hear that we have been great and helped with providing you with Capital to help grow your inventory!

We will continue learning from our Founders and potential Founders to create a product/service that will meet them where they need it most. Keep up the hard work!

Cheers,
Louie
Clearco Customer Success

Rated 1 out of 5 stars

Different company in difficult times...

Unwilling to work with you when something goes wrong. Still waiting to hear back from them about my personal guarantee. After initial discussion with an empathic person, now hit a wall of silence and inflexibility. Rather drive me towards personal bankruptcy than deal with the situation. One of those tier 2 lenders where everything looks great whilst things are running smoothly but the moment things become difficult you see what they are really like. In the goods times, its all positive to the point you forget it is not really cheap money as they make more available. But god forbid something doesn't go to plan, like a Pandemic, dark clouds cover over the sunshine and it gets very cold.

27 May 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Stuart,

Louie here from Clearco Customer Success

Thank you for leaving us your feedback here on TrustPilot. We apologize for making you feel that we are unwilling to work with you when something goes wrong. Our goal is to learn from and work alongside our Founders to help meet them where they need. We want to make sure that we communicate effectively and I understand that we have fallen short of that.

We are happy to hear more about your experience and work with you to find opportunities for us to make sure this doesn't happen again. Our team can be reached at support@clear.co and we look forward to working with you.

Warm regards,
Louie
Clearco Customer Success

Rated 1 out of 5 stars

Beware of sharing your data

I had a very concerning and frustrating experience with Clearbanc. I was invited to participate in their ClearAngel (angel funding) program but have been completely ignored after I had connected my Shopify and Facebook business accounts per their instructions. It was a very confusing, misleading, and fruitless process. After an initial email exchange, they sent me dates to schedule an onboarding. I choose the earliest possible, not knowing exactly what to expect. Then I was asked to connect all my accounts before attending an onboarding. But one of the requests was to connect my bank account so they can see my finances. I connected my Shopify and Facebook accounts. Then I asked some questions around connecting banking accounts and adding other accounts they were looking for. Several days go by and I don’t hear anything, which was weird because in previous communications, they had even communicated over the weekend. I reached out to another person there and that person says they don’t know who I am referring to and asked that I forward my questions to her. At this point, I am very unnerved that my data is just out there and this tech forward financial institution that I am potentially working with for the next four years has such basic problems with customer experience, communication, and organization. So I tell her I am concerned and ask her if this is an anomaly or what am I to expect the next four years. I don’t hear back. A week and a half after sending my questions initially, I heard back from the previous person who simply says “sorry for the delay, sending this to customer success and you’ll hear back soon”. I still don’t hear anything for a few days and after being essentially ignored for two weeks, I sent an email to one of the founders who had reached out to me initially to participate in the program. I write to him about my experience and asked for a resolution. It’s been over a week now and nothing.
I have no idea what it’s like to work with the Clearbanc side of the institution versus the ClearAngel side, but my experience with ClearAngel has been a huge waste of time. As a one woman run business right now, spending the kind of time, mentality, and effort into getting ready for their program and trying to get ahold of them has hurt my business’ growth during those times. I also feel very uncomfortable by the fact they had access to my data for so long, especially because their business model is based on providing automated data-driven recommendations to partners. I had requested to remove my data from their site today, which may take up to ten business days to conduct due diligence according to their website. Concerned and truly disappointed after reading about them in the media.

5/18/21 Update:
I heard back from support about disconnecting my business accounts from their platform and apparently you can't disconnect from the platform. The only way to disconnect is if you change your password on each of your business accounts (ex. Shopify). Good to know before connecting accounts with Clearbanc.

6/8/21 Update:
I really didn't want to bother with writing this update but after talking to several other entrepreneurs, I decided that people really need to be warned about this company. After Louie from Customer got involved, he connected me with a member of the team responsible for working on my account. Without any explanation for the unresponsiveness, this person wrote that they only work with companies that generate above a certain level of revenue. I responded that I am confused because this was information they already had from me early on in the process. They had even previously stated that after I submit that information they will conduct due diligence to make sure I am a right fit for the program. After they getting that information from me, they sent me an agreement form to sign and then sent me multiple communications to connect all my accounts and data with their system.

This is an incredibly shady practice. The other reviewer who called for an investigation of this company is absolutely right. My experience and their subsequent response clearly demonstrated their intention to take my information without any intention to grant me the capital as promised. They are taking advantage of small business owners' lack of resources to fight them and hold them accountable for their questionable practices. I believe that they deliberately misled me into providing data for their platform to service their bigger clients. Lesson learned. Beware and avoid.

18 May 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hi Denise,

Louie here from the Clearco Customer Success team.

Hope you are well and thank you for leaving us your feedback here on TrustPilot. We value your thoughts and feelings as we scale and learn more about how Founders receive our new ClearAngel product. This will help us understand where we need to improve our processes and best practises for communication with our ClearAngel offering.

After taking a look at your journey with our teams, I completely understand how the lack of communication made you feel ignored. We appreciate you for sharing this frustration with us and while it seems we can’t fix this relationship we’lI be sure to help improve the experience for our current and future founders! I’m working directly with the ClearAngel team to work on the areas of miscommunication and misinformation that worsened the experience for you.

Your data is sensitive information that we handle with care. I can assure you that your data is safe and will be removed if that is the direction we are looking to move towards.

I have also sent you an e-mail and we are happy to hear more about your experience to help us improve on areas that need attention. Keep up the hard work, Denise and thank you for your time!

Warm regards,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

A decision you will not regret.

Where do I start with this company?

The whole process was quick, easy and painless.

Maury has been absolutely fantastic, the communication is exemplary and he’s made himself always available. The proposal was clear and I was able to make an informed decision that I felt 100% comfortable with.

I am confident that this has been the best decision and is on better terms than a traditional business loan.

The help from Clearbanc has truly boosted my business, saved me time and is allowing me to grow my business. I can’t wait to see what the future holds.

We did have one slight hiccup after settlement, but Maury was available, responded fast and fixed it quickly. He also followed up over the next few days to ensure things were on track.

I wouldn’t hesitate to recommend this company to anyone in business needing help.

17 May 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hi Tamsin,

This is Louie from the Clearco Customer Success team!

Hope you are well and we appreciate that you have left us a review here on TrustPilot. This means a lot to us as we continue to scale with you! Glad to hear that you had a quick and painless experience. Maury will be happy to hear your feedback as well, surrounding communication and availability.

We look forward to continuously work with you to help grow your business! Keep up the hard work and we will continue to learn how to service our Founders best :)

Cheers,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

Fast funding

Fast funding, responsive account managers, flexible terms once built the business relationship.

17 May 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Auden,

Louie here from the Clearco Customer Success team :)

Hope you are doing well and thank you for leaving a review for us on TrustPilot! Happy to hear that you had received fast funding, responsive Account Managers, and flexible terms. We strive to be Founder centric and will continue to learn how to constantly improve our practices. Keep up the hard work and we look forward to growing with you!

Cheers,
Louie
Clearco Customer Success

Rated 5 out of 5 stars

UNBEATABLE FUNDING OPPS FOR GROWING BUSINESSES!

As a small business, it is immensely essential to find resources that are pragmatic and sustainable in propelling growth. We've compared funding opportunities between Clearco and other competing top innovative organizations (even outside of traditional banks) and nothing beats Clearco's fiscal model, transparency of information, seamless process to apply, and customer support (thanks so much, Melita for your super quick, professional, and amazingly thorough service!)! In all of these aspects, they absolutely deserve a 5/5! No wonder they are called the DOUBLE UNICORN!!! Thank you Clearco for this amazing opportunity! You are an absolute dream come true!

13 May 2021
Unprompted review
Clearco  logo

Reply from Clearco

Hey Gorjue,

Louie here from the Clearco Customer Success team!

Thank you for writing us a review here on TrustPilot :) We are happy to hear that you have found value in Clearco's model, transparency, application process, and customer support. Melita will be excited to hear about your feedback, she is a rockstar! Welcome aboard and keep up the hard word, Gorjue. Excited to see where this takes your business!

Warm Regards,
Louie
Clearco Customer SUcces

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