I have been using Cleaning Products for quite sometime to supply us with various items. I have always been impressed with the speed that they action orders and the packaging is excellent in protecting... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really quick delivery especially as this was an urgent matter! Loved the added cloth as well as a lovely pack of small haribo which definitely made me smile. Might have to be our main chemical provide... See more
Company replied
Great company, quick delivery , product as described… Packaged really well . Very secure … Thank you for the amazing cloth! Nice touch ! Brilliant customer service , will definitely order again... See more
This company service was excellent from start to finish. My package was well packed and arrived on time. Which was great as my cleaners love these long lasting clothes. I definitely recommend this com... See more
Company replied
Company details
- Cleaning Products Supplier
- Chemical Wholesaler
- Industrial Chemicals Wholesaler
- Janitorial Equipment Supplier
- Wholesaler
Written by the company
Cleaning Products Ltd is a janitorial supplies company serving the United Kingdom with strong focus on customer service and satisfaction. Providing toilet tissue and hand towels to cleaning machinery and chemicals. Always emphasising value for money and never compromising on quality.
Contact info
87, Willows Court, TS17 9PP, Stockton-on-Tees, United Kingdom
- 0800 121 4898
- sales@cleaningproductstore.com
- cleaningproductstore.com
4.8
Excellent
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth check out and fast delivery…
Smooth check out and fast delivery thank you ..Highly recommended
6 October 2025
Unprompted review
Reply from Cleaning Product Store
Thanks for your 5 star rating. We're delighted to hear you had a smooth checkout experience and were pleased with our fast delivery. Your recommendation means a lot to us, and we look forward to serving you again.
Peter Chapman
Director
Absolute first rate company,I highly recomend them .
First time using this company,it won't be the last,products in stock,competitive pricing & rapid delivery,everything you could ask for on your first order !
29 September 2025
Unprompted review
Reply from Cleaning Product Store
Thank you for your fantastic review! We're thrilled to hear about your positive experience and appreciate your kind words. We look forward to serving you again soon.
Peter Chapman
Director
Product was well priced and delivery…
Product was well priced and delivery was quick.
24 September 2025
Reply from Cleaning Product Store
Thank you for your 5 star rating. We're pleased to read your review and we're glad that you're happy with our service.
We look forward to serving you again.
Peter Chapman
Director
Reply from Cleaning Product Store
Thanks for your 5 star rating and kind words Peter. We look forward to serving you again soon.
Peter Chapman
Director
Efficient service and easy to order.
Efficient service and easy to order.
5 October 2025
Unprompted review
Reply from Cleaning Product Store
Thanks for your 5 star rating and kind words Claire. We look forward to serving you again.
Peter Chapman
Director
Really quick delivery especially as…
Really quick delivery especially as this was an urgent matter! Loved the added cloth as well as a lovely pack of small haribo which definitely made me smile. Might have to be our main chemical provider
24 September 2025
Unprompted review
Reply from Cleaning Product Store
Thanks for your 5 star rating and great review Isabelle.
We look forward to serving you again soon as your new main chemical supplier!
Peter Chapman
Director
Amazing next day delivery
Amazing next day delivery, product was exactly as described and at a very reasonable price very happy to use this company again for our schools
18 September 2025
Unprompted review
Reply from Cleaning Product Store
Thanks for your shining review and 5 star rating Michael. We're proud to be of service and look forward to serving you again soon.
Peter Chapman
Director
Great product
Great product, fast service and loved the little gift. Thank you
5 September 2025
Unprompted review
Reply from Cleaning Product Store
Thanks for your 5 star rating and kind review Val.
We hope to serve you again soon.
Peter Chapman
Director
Quick,no fuss service
Quick,no fuss service not sure what the sweets where about !
" there's a good boy for ordering have some sweets! Wrong
30 August 2025
Reply from Cleaning Product Store
Thank you for your feedback and for choosing us.
We're glad you found our service quick and fuss-free. The sweets were just a small thank you for your order, but we hear you! Hope to serve you again soon.
Peter Chapman
Director
First purchase from cleaning products &…
First purchase from cleaning products & it wont be the last. Lots to choose from, quick delivery & loved the little gift too.
30 August 2025
Reply from Cleaning Product Store
Thank you for your kind words and for your first purchase with us.
We're thrilled to hear you were happy with the selection, speedy delivery, and the little gift we included. We look forward to welcoming you back.
Peter Chapman
Director
Reply from Cleaning Product Store
Thanks for your 5 star rating Attila. We're pleased you're satisfied with our service.
Peter Chapman
Director
Easy to order and a prompt delivery.
Easy to order and a prompt delivery.
Just what I was looking for.
27 August 2025
Reply from Cleaning Product Store
Thanks for your 5 star rating Adam, and thank you for your feedback. We're thrilled to hear that your ordering experience was smooth and the delivery was prompt. It's great to know we met your expectations.
Peter Chapman
Director
Unreceived goods.
Considering I haven't received my goods yet it's a bit rich asking for good feedback don't you think.
24 August 2025
Reply from Cleaning Product Store
Hi Andy,
I sincerely apologise for the delay in your order and for any frustration this has caused.
I understand it’s disappointing to be asked for feedback before receiving your goods. You were sent an automated follow up email which unfortunately was sent with bad timing.
For clarity, your order has just been dispatched and is scheduled to arrive with you tomorrow. You should receive tracking information once it's scanned at the depot.
We regret that we missed the original ETA provided at the time of your order and we're taking steps to prevent this in the future.
If you have any further concerns or need assistance, please don’t hesitate to reach out.
Thank you for your patience and understanding.
Peter Chapman
Director
Ordered a few things off your company…
Ordered a few things off your company very helpful and very happy with the service.
2 September 2025
Unprompted review
Reply from Cleaning Product Store
Thank you for your kind words. We're thrilled to hear you had a great experience with your order and found our service helpful. We look forward to serving you again.
Peter Chapman
Director
Fantastically quick delivery
Fantastically quick delivery, great communication and my products arrived in good order. Haven’t yet used the products, but can’t fault how fantastic the service has been.
29 August 2025
Unprompted review
Reply from Cleaning Product Store
Thank you for your fantastic review! We're thrilled to hear you had such a great experience with our delivery and communication. We hope you love the products just as much when you get a chance to use them. If you need any assistance, we're here to help.
Peter Chapman
Director
Efficient delivery and product as…
Efficient delivery and product as advertised
27 August 2025
Unprompted review
Reply from Cleaning Product Store
Thanks for your 5 star rating. We're pleased to know that you're happy with our service.
Peter Chapman
Director
Great company
Great company, quick delivery , product as described…
Packaged really well . Very secure …
Thank you for the amazing cloth! Nice touch !
Brilliant customer service , will definitely order again …. 😊👍
18 August 2025
Unprompted review
Fantastic customer service
Fantastic customer service. I made an error with my order & it was resolved straight away. The sweeping brush I ordered is really good quality.
Perfect all round, highly recommended. Thank you
17 July 2025
Reply from Cleaning Product Store
Thank you for the fantastic 5-star review! We’re delighted you’re happy with our service and appreciate your kind words.
Peter Chapman
Director
Absolutely a fantastic service
Absolutely a fantastic service. Great
Products.Good price .Love my free cloth & sweets what a nice little touch made me smile.And super fast delivery. Would highly recommend 🌟🌟🌟🌟🌟
15 August 2025
Unprompted review
Reply from Cleaning Product Store
Wow, 5 stars! Thank you for your support and for sharing your positive experience. We can’t wait to welcome you back.
Peter Chapman
Director
They shipped rapid and reasonable…
They shipped rapid and reasonable priced so a good reliable company
17 July 2025
Reply from Cleaning Product Store
Thanks for your great review and 5-star rating Sam.
See you again soon!
Peter Chapman
Director
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.