Claude Reviews 1,389

Horrible, cannot do a single thing

Claude.AI will lie and say it can do things it clearly can't. then it will guess wasting time, usage and money. Even their support chatbot fails to respond.

Also, the more extra usage you buy, the faster it burns. I should have read the reviews here first.

Happy to take your money, and have ZERO human customer service. A total SCAM!

I purchased a $300 subscription, and the results for my requests were totally sub standard. Embarrassing.

I had to push Claude to get better outputs, but then hit my usage limit (despite having used it only in 2 threads for creative requests).

Request for refund denied. No human to talk to, just a bot. Absolute scam. Stay away.

Doesnt work.
Still counts as usage,
Refuses to let me speak to a human.
Subscription cancelled after 6 hours (2 usage allowance used up in this time, zero output.)

I love Claude and I just want for it to get some more recognition. I'm going into the field of AI and Claude is in it more ethically and way better than any other AI I've ever used.

It took claude over 3 minutes to calculate the largest square that fits into a 4in circle.

How many tokens did it consume in 3 minutes?

ChatGPT took 1 second.

Sometimes Claude is really slow for basic questions. He is wrong 90-95% of the time for complex problems.

It's really more someone to talk to about the problems you face if you're working solo. If not, it doesn't help really. Sadly. Still baby ai.

Anthropic — Gift Card Scam. Order #77687aa095

I purchased Claude Max x5 via a GamsGo gift card (Invoice: KUTIIG69-0020, April 10, 2026). Within days, my account was silently downgraded to the free tier. No notice. No explanation.

Here's what's actually happening: There is a known systemic bug between Anthropic and Stripe (confirmed in Anthropic's own GitHub: issue #45335). When a subscription is cancelled, the refund goes back to the seller's card — not the customer's. GamsGo is aware of this. They pocket the payment, collect the refund from Anthropic, and blame it on an "AI error."

I contacted Anthropic support multiple times. Same copy-pasted response every time: "please resubscribe." Completely useless.

If this is not resolved within 24 hours, I will be filing complaints with the FTC (Federal Trade Commission) and the BBB (Better Business Bureau). This is not a glitch. This is fraud.

Order ID: #77687aa095 | Invoice: KUTIIG69-0020

After the update, Claude Code doesn't properly understand my requests and tends to perform tasks on its own. Token usage has also increased significantly compared to before.

I have a very OLD side project, and I had to so some refactoring because of the legacy and the lack of the time, with Claude was impressive what I was capable to do... it is not cheap but it's great what you can do with this tool!

Do not use they double charge then Ashley not sure if human or bot responded stating i dont qualify for refund.
Use another service this one is scamming people.

Very dissapointed.
You ask a simple task and it does what it wants. How can I trust it? I nearly subscribed but nope, not yet

I was paying for the pro subscription, and hit the usage limit within 2 prompts and the system saying I had to check back in 5 hours time. This is essentially robbery ... the service is not even comparable to Chat GPT or Gemini. Just use the free version, don't pay. When I complained to Claude they recommend I upgrad to the $100 a month version or the $200 / month. Felt like some kind of joke made in bad taste. AVOID.

better off using chatgpt free than claude's most expensive plan, constant session limits hit, and even after purchasing credit topups 3 times in 1 day i still ran out and had to wait for hours. the actual ai can be useful when it likes to be but 90% of the time its like talking to a drunk ai model that's too lazy to lift a finger. FIX YOUR TRASH!

Anthropic is a joke. They preach 'AI Safety' and 'Constitutional AI,' but their actual business model is just an automated ban-hammer that nukes your account the second it detects you aren't a corporate drone over the age of 18. I lost months of deep thinking, creative writing, and MBTI analysis because their 'safety' bots have the nuance of a sledgehammer. You can’t even mention school or normal life without getting flagged. They don't have a support team; they have an automated rejection machine that laughs at your appeals. They don’t care about your creativity, your data, or the time you put into their platform. They will rip your work away without a second thought. Save your sanity and your Gmail accounts—don't give this soulless company a single second of your time. They aren’t building a tool for humans; they’re building a gated community for lawyers.

Avoid Claude AI. I paid for a Pro account, only to suddenly lose access without any notice or explanation. Because I can’t even log in anymore, I’m unable to manage my account, delete my data, or access my files, which is extremely frustrating and concerning.

Customer support is essentially nonexistent—just automated replies that don’t resolve anything. For a company that has grown so prominent by relying on user data, this lack of transparency and respect for users is unacceptable. ChatGPT is much better

#CustomerExperience #DataPrivacy #AccountAccess #UserRights #TechIssues #DigitalRights #PrivacyMatters

Greediest company in the whole market! A 5-hour rate limit usually hits in the first 30-40 minutes depending on the work. And their weekly limits is around 7x5-hour usage, so you get around 3-4 hours of usage every week, and the weekly limit doesn't even reset on interval; you need to use use it after the week ends for the limit to reset, so that way you can possibly lose 2-3 days of 30 day subscription!

terrible vlue on 'usagelimits' which were NOT explained before signing, nd are not fit for purpose. It makes as many mistakes as chat GPT, and frankly we would be better just to do the work ourselves. If this is the 'value' of Ai, it's a con job!

I purchased Claude Pro annual plan on April 27, 2026 for $217.75. Two days later I accidentally upgraded to a higher plan and immediately contacted support the same day to reverse it.
After days of waiting with no response, multiple follow ups, and going through their AI bot repeatedly before reaching a human agent, the support team processed a refund of only $1.04. My account is now showing the Free plan. I have lost $217.75 and have nothing to show for it.
The product itself is good but the support experience has been an absolute nightmare. No phone number, AI bots that cannot access your account, days of silence, and a resolution that left me worse off than before I even contacted them.
I have now been forced to send a final demand email threatening a bank chargeback. This should never have come to this point.
I would not recommend purchasing any annual or premium plan until Anthropic improves their billing support significantly. Extremely disappointed.