Clarks - Lowestoft Reviews 199

TrustScore 5 out of 5

4.9

118 London Road North, NR32 1HB Lowestoft, Suffolk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff in the Lowestoft store were really helpful especially Lily who served me she made sure my shoes fitted and I was happy with them. She pointed out the offers, which saved me quite a bit. I... See more

Rated 5 out of 5 stars

We were assisted today in the lowestoft store by a lovely lady named Trinity, 😀 She was so helpful with my daughter who has some serious sensory issues and her biggest issue is socks and shoes! Tri... See more

Rated 5 out of 5 stars

Lauren selected some perfect summer school shoes for my 2 children, and fitted them very well. While I do wish children's shoes weren't quite so expensive (as they grow out of them so quickly), we got... See more

Rated 4 out of 5 stars

I needed to buy some black boots for my daughter from the Lowestoft branch, but there were none in stock (not unexpected- it's a relatively small store). The assistant, Laura, was very friendly, pleas... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 118 London Road North, NR32 1HB, Lowestoft, Suffolk, United Kingdom

  • 01502572040

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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Replied to 98% of negative reviews

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Rated 5 out of 5 stars

The Lowestoft store is always a…

The Lowestoft store is always a friendly and helpful store to visit. Today we went for shoes for my 4 year old daughter. Laila was super helpful, kind and friendly to my daughter and made the whole experience very enjoyable. We bought two pairs of trainers and Laila gave my daughter stickers for being such a star! Thank you! We will be back!

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Helpful & patient…

Jo at your Lowestoft store was very helpful and patient and obviously very knowledgeable. She had a lovely manner and it was a pleasure to be served by her.

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Staff are all very friendly and…

Staff are all very friendly and helpful. Lily who served us was very efficient and found the right shoes for me. Excellent customer service and will shop in Clarks Lowestoft again soon.

14 December 2024
Unprompted review
Rated 5 out of 5 stars

Lily-Lowestoft

First class customer service from Lily today in the Lowestoft branch, she was kind an patient with my lively 4 year old grandson and made sure we got the shoes which suited and fitted him the best.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

School shoes

Amazing service served buy jo & zoe in the lowestoft branch! managed to find two pairs of shoes, been shopping in this store for years the quality of the shoes and the service I receive is always great.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Welcoming staff

Seen to quickly with a friendly lady named Zoe, got the sizes I needed from the stock room, I tried them on with a pop sock offered by Zoe, got the pair and size I requested and paid.
Very pleased with the service.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Warm welcome on a rainy day

Warm welcome on a rainy day ! Friendly and very helpful staff offered similar alternatives and a range of sizes for me to try for the perfrct fit ! Zoe and Lindzy made it very enjoyable shoe shopping experence - an absolute credit to Clarks. I will make a point of coming in to town to buy my shoes and boots in store - you cant get that kind service on line ! 100% pleasure - thank you

23 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I visited the Clark’s store in Lowestoft specifically to get some shoes. Both members of Staff were very helpful and friendly and Lynzi helped to find the right size in the shoe of my choice. I was also advised of the promotion that was running which enabled me to get a bag too with a £20 saving. Great all round shopping experience!

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Jo in Clarks Lowestoft

Excellent experience at Clarks Lowestoft yesterday. Jo looked after my elderly mother in law and she ended up with a lovely pair of shoes. At 80 years old she has never spent more than 25 quid on a pair before so spending over 3 times that was difficult for her but as I said buy cheap buy twice and she is extremely happy with them. We can't thank Jo enough for her help.

3 November 2024
Unprompted review

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