CitySprint - Manchester Reviews 

1,263
•
TrustScore 5 out of 5

4.9

Unit 500 Metroplex Business Park, Salford Quays, M50 2UE Manchester, Lancashire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered some fencing panels from Wickes. The delivery was good value at £5. Communication from CitySprint was very good. The guy who delivered it MO39 was pleasant and helped me put them in the ex... See more

Company replied

Rated 5 out of 5 stars

This is the second recent delivery by this employee (M039) who went over and above what was expected for a delivery. He was courteous, friendly and managed to carry really heavy unwieldy items safely... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from CitySprint from start to finish. Communication was outstanding throughout, with regular updates on my delivery. I was able to track my order in real time, see exact... See more

Company replied

Rated 5 out of 5 stars

Big shoutout to the lovely Sohail (M101) who delivered my tiles today! He was friendly, professional, and handled everything with real care. Delivery was smooth, right on time, and he made the whole e... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 500 Metroplex Business Park, Salford Quays, M50 2UE, Manchester, Lancashire, United Kingdom

  • 0161 8779348

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,263)

2,843 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very friendly driver

A very friendly driver, very helpful. Very polite!

29 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so happy to hear that our driver was very friendly, helpful, and polite! We appreciate your positive feedback very much and are glad you had a great experience.

Rated 5 out of 5 stars

Very friendly and helpful driver(M039)

Very friendly and helpful driver

29 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We appreciate you letting us know about the friendly and helpful service you received from our driver. We are so glad you had a positive experience!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, polite service and all round nice guy .M039!

23 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so happy to hear that your delivery was quick and that our team member provided polite service! We truly appreciate your wonderful feedback.

Rated 5 out of 5 stars

Helpfull and polite delivery service…

Helpfull and polite delivery service M039

18 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We are so glad to hear that you had a positive experience with our helpful and polite delivery service! We appreciate you sharing your kind words.

Rated 5 out of 5 stars

M039

Excellent service.
Carried very heavy doors by himself into the house. Placed them carefully in a safe place. Very pleased with this service. Thank you M039

18 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear about your excellent delivery experience! It's wonderful that our team member carefully placed your heavy doors in a safe place. We appreciate your kind words.

Rated 5 out of 5 stars

Communication was great

Communication was great, the map showing where the driver was so I know exactly when I need to be home is fab and the gentleman was lovely. Courier M039

17 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so glad to hear you had such a positive experience with our service and courier M039! We appreciate your kind words about our communication and the live map feature.

Rated 5 out of 5 stars

Excellent communication and delivery of fencing panels..

Ordered some fencing panels from Wickes.
The delivery was good value at £5.
Communication from CitySprint was very good.
The guy who delivered it MO39 was pleasant and helped me put them in the exact place required.
Thank you.

17 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're delighted to hear about your positive delivery experience! It's wonderful to know that the delivery was good value and that our team member was pleasant and helpful in placing your items exactly where needed. Thank you for your kind feedback.

Rated 5 out of 5 stars

Great service

Kept informed of progress, delivered on time and in good condition helpful friendly delivery driver (M039) Great service

16 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear that you were kept informed of your delivery's progress and that it arrived on time and in good condition. We appreciate your kind words about our friendly delivery driver!

Rated 5 out of 5 stars

Very friendly and helpful.

Very friendly but professional courier M039 who brought the 3 tins of paint inside for me without being asked. This was a lovely additional consideration and appreciated.

15 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear about your excellent delivery experience! It's wonderful that our team member was so friendly and professional, and we appreciate you recognizing their thoughtful assistance.

Rated 5 out of 5 stars

On time delivery

Really helpful, friendly and polite driver

12 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so happy to hear that our driver was really helpful, friendly, and polite! We appreciate your positive feedback very much.

Rated 5 out of 5 stars

Fast and friendly delivery service

Text for delivery slot, updated as it left depot, arrived ahead of time, friendly guy delivered it ( MO39)
Thanks

11 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear you received updates about your delivery slot and that your order arrived ahead of time. We appreciate your kind words about our friendly delivery driver!

Rated 5 out of 5 stars

All round great delivery service with a smile!

Flawless delivery, knocked on the door and asked preference if it would be easier around the back of the property. Helped unload and a quick chat, all round nice guy! Aervice with a smile which is rare these days
M039

11 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear about your flawless delivery experience! We truly appreciate your kind words about our driver's helpfulness and friendly service.

Rated 5 out of 5 stars

I was advised of a time prior to…

I was advised of a time prior to deliver and the driver was prompt. He put the delivered items exactly where I asked as they were too heavy for me to handle. Very polite driver.

7 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear about your positive delivery experience! It's wonderful that our driver was prompt and politely placed your delivered items exactly where you asked. We appreciate your kind feedback!

Rated 5 out of 5 stars

Great driver on time and helpful

The driver, M039, was on time and helped me move everything in the house. We had a nice chat and got everything moved in. He's a good rep for your company.

8 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so glad to hear our driver provided such excellent service and made your move a positive experience. We appreciate your kind words!

Rated 5 out of 5 stars

Very well mannered delivery service…

Very well mannered delivery service highly recommend driver was perfect
Courier number M039

8 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so glad to hear about your positive delivery experience and that our driver provided excellent service. We appreciate your kind words.

Rated 5 out of 5 stars

Polite and helpful

Second delivery by the same driver (M039) and on both occasions was very polite and helpful.

7 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear that our driver was polite and helpful on both occasions! We appreciate your wonderful feedback.

Rated 5 out of 5 stars

5* service from M039

This is the second recent delivery by this employee (M039) who went over and above what was expected for a delivery.
He was courteous, friendly and managed to carry really heavy unwieldy items safely to their destination. 5* service!

3 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear about your excellent delivery experience! We appreciate your kind words about our employee's courteous and friendly service, and their effort in safely delivering your heavy items.

Rated 5 out of 5 stars

Friendly professional driver M039 (…

Friendly professional driver M039 ( Raza) rang 10 minute's beforehand to reconfirm his arrival time. Very polite and articulate Unloaded sheet materials quickly and efficiently. Online tracking works well.

4 September 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear about your positive delivery experience! It's wonderful to know that our driver was polite and articulate, and that the sheet materials were unloaded quickly and efficiently. We're also glad the online tracking worked well for you.

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