Our courier Christian is amazing - he's not just brilliant at his job but always friendly. City Sprint started using DPD for collections who were beyond useless so we're very happy (as are other com... See more
Company replied
Location
Switch locationUnit 1 City Business Park, Works Road, SG6 1FH Letchworth, Hertfordshire, GB
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See what reviewers are saying
Christian Lt50 hes very helpful knows what hes doing in his job and hes nice and positive everytime he comes into our work and always professional
Company replied
The gentleman who turned up to collect the parcel was polite, courteous, patient and was actually really careful with the package. He realised it was an item that could potentially get scratch... See more
Company replied
A really helpful guy called Colin (PY72) came today for a pick up. We had forgotten the item was being picked up, but to Colin it was not a problem. He said he always carries spare tape and packaging... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 1 City Business Park, Works Road, SG6 1FH, Letchworth, Hertfordshire, United Kingdom
- 01462 483583
4.9
Excellent
202 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Our courier Christian is amazing
Our courier Christian is amazing - he's not just brilliant at his job but always friendly.
City Sprint started using DPD for collections who were beyond useless so we're very happy (as are other companies in the area) to have him back on this route.
Fingers crossed we dont lose him again
9 September 2026
Unprompted review
Reply from CitySprint - Letchworth
We're so pleased to hear such wonderful feedback about our courier. It's fantastic to know that their friendly demeanor and excellent service are so appreciated by you and other businesses in the area. We value your kind words.
Lt50
Christian Lt50 hes very helpful knows what hes doing in his job and hes nice and positive everytime he comes into our work and always professional
1 September 2026
Unprompted review
Reply from CitySprint - Letchworth
We are so pleased to hear about your positive interactions with our team member. We appreciate you sharing your wonderful feedback and recognizing their professionalism and helpfulness.
Reply from CitySprint - Letchworth
We're happy to hear that our team member was polite and helpful. We appreciate your kind words about their performance.
I have constant pick ups from LT50 and…
I have constant pick ups from LT50 and have nothing but praise for the fella, he's very easy to talk to and understanding when hold-ups on our end happen, A very helpful person on helping me figure out locations/addresses for parcels coming in or going out, a 10/10 fella happy to see him come in!
8 September 2026
Unprompted review
Reply from CitySprint - Letchworth
We're so happy to hear about your positive experiences with our team member! It's wonderful to know that their helpfulness and understanding have made a difference for you. We truly appreciate you sharing this excellent feedback.
Very professional and helpful by LT50
7 September 2026
Unprompted review
Reply from CitySprint - Letchworth
We are so glad to hear that you had a positive experience with our professional and helpful team! We appreciate you sharing your kind words.
Happy with the service
Arrived on time and Geoffrey the delivery man was polite and helpful.
5 March 2026
Unprompted review
Reply from CitySprint - Letchworth
We're happy to learn that the delivery arrived on time and that our team member was polite and helpful. We appreciate your positive feedback!
Our courier is Stephen is very polite…
Our courier is Stephen is very polite and professional on a weekly basis.
19 February 2026
Unprompted review
Reply from CitySprint - Letchworth
We're happy to hear that our courier is consistently polite and professional. We appreciate you taking the time to leave us this positive feedback.
What a polite driver and exceptional…
What a polite driver and exceptional service. Driver Code - LT50 from Letchworth Service Centre. He is a very good asset for your company.
25 February 2026
Unprompted review
Reply from CitySprint - Letchworth
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the driver and the service you received. Thank you for your feedback.
Stephen comes in every week smiling and…
Stephen comes in every week smiling and happy with his nice trolley pleasure to see him
18 February 2026
Unprompted review
Reply from CitySprint - Letchworth
We are so happy to hear that the weekly visits are a pleasure. It's wonderful knowing our team makes a positive impression. Thank you for sharing!
LT58
LT58
The delivery was prompt, very friendly, and handled my package with care. They communicated clearly and made sure everything was delivered safely. Overall, a great experience that made the whole process smooth and hassle-free!
18 February 2026
Unprompted review
Reply from CitySprint - Letchworth
We're happy to hear that the delivery was prompt and friendly. We appreciate your feedback regarding the clear communication and careful handling of your package. We're glad you enjoyed your experience!
Christian was extremely helpful and…
Christian was extremely helpful and very polite
30 April 2025
Unprompted review
Reply from CitySprint - Letchworth
We're so glad to hear that you had a positive experience. We appreciate your kind words about Christian's helpfulness and politeness. We strive to provide excellent customer service and are happy to know that Christian met your expectations.
Easy booking and great courier
Straight forward booking system.
Courier arrived earlier than scheduled, Christian (LT50), was very pleasant, friendly and helpful, couldn’t of asked for more and would definitely recommend.
30 April 2025
Unprompted review
Reply from CitySprint - Letchworth
Thank you for your kind words! We're thrilled to hear about your positive experience with our booking system and that Christian provided such excellent service. We appreciate your recommendation and are committed to delivering consistently high-quality service.
Driver is helpful
Very good driver always helpful and friendly on deliveries
Driver LT50
21 February 2025
Unprompted review
Reply from CitySprint - Letchworth
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Driver LT50
Always happy always friendly always smiling always happy to help load and unload just a shame he’s a West Ham fan 😂
21 February 2025
Unprompted review
Reply from CitySprint - Letchworth
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Great service
4 February 2025
Unprompted review
Reply from CitySprint - Letchworth
Good morning Tim,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Lewis.
Delivered on time products in good condition
Delivered on time products in good condition polite driver Lindonar LW16 helped to bring goods in. Thanks citysprint
5 February 2025
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Really friendly and helped put delivery…
Really friendly and helped put delivery in safe place
5 February 2025
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Quick and prompt delivery
Quick and prompt delivery. Courier was friendly and everything I ordered arrived. Products easy to find on website.
5 February 2025
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
LT50
My recent CitySprint driver is a breath of fresh air. He’s patient, helpful, super friendly. Enjoy my collections!
31 January 2025
Unprompted review
Reply from CitySprint - Letchworth
Good Afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Abi
Driver LT50 is the best
Driver LT50 was patient, friendly and extremely helpful!
He is a credit to your service!
30 January 2025
Unprompted review
Reply from CitySprint - Letchworth
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
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