cityskinclinic.com Reviews 

69
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been under Dr Amel’s care for a number of years. From my first consultation through to my ongoing treatment plan I have found Dr Amel professional, extremely knowledgeable and importantly flex... See more

Rated 5 out of 5 stars

Great experience so far, have placed about 4 orders over the last 10 months and have always had great service. Amel is super helpful and quick to respond to queries. The skin suitability process seems... See more

Rated 5 out of 5 stars

been a customer for over 2 years! I wish I'd started using tret when I was in my late twenties. Dr Amel is exemplary and very thorough in her assessments of how my skin is reacting to tret. have recom... See more

Rated 5 out of 5 stars

I've had a wonderful experience with Amel, who is thoughtful and quick to respond to messages. From initial consultation to my ongoing skin treatment, the process has been smooth. Fast shipping as we... See more

Company details

  1. Skin Care Clinic

Written by the company

City Skin Clinic is an online skin clinic offering genuinely custom prescription-strength skincare and hair loss treatments all from the comfort of your home. Our doctors treat a variety of conditions including acne, hyperpigmentation melasma, skin ageing and hair loss for men and women. The journey to great skin (and hair) starts here!


Contact info

4.8

Excellent

TrustScore 5 out of 5

69 reviews

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4.8

All reviews

(69)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

I’m very sad to write a negative…

I’m very sad to write a negative review.
I decided to write my thoughts down because the clinic could not bother to respond to my emails.

I would like to express my dissatisfaction with this clinic. They are so disorganised.
I attended on two appointments. ( only for a consultation ) then on my third appointment I had the consultation and the treatment. I left the clinic and I felt really disappointed.

I’m not happy with the size and the shape but they are keep saying that what they think they don’t pay attention to my needs.
I understand that they have to be professional and tell the clients what they think is t best for them however,I paid for the treatment and the size of my lips not changed !!!

In fact now the right side is smaller than the left .
(Uneven )
I would not recommend this clinic.
I’m sorry

18 January 2019
Unprompted review
cityskinclinic.com logo

Reply from cityskinclinic.com

Thank you for your review. To protect client confidentiality we can not comment on your specific complaints above however we refer you to the extensive communications we have had with you by email prior to you writing this review. Whilst we're committed to ensure that every single one of our clients' needs and wishes are met, as a brand we have a set of core values that we have to stand by and will not provide treatments that we think are not appropriate and in the best interest of a client. We are hugely proud to stand by our mission of providing natural looking and safe aesthetic treatments which enhance a person's natural beauty. We're very clear on our website and our detailed consultations that we will not perform any treatments which we believe will either be unsafe or distort appearance even if it means we risk losing money or are threatened with a negative review. Our clients well-being must come first and whilst we're incredibly sad to receive a negative review (especially since it is our first one ever), we stand by our decision to only perform treatments we think will be safe and beneficial to our clients.

Rated 5 out of 5 stars

I had eye trough filler with Dr Sophia…

I had eye trough filler with Dr Sophia this week. She was professional, patient, personable and I was fully informed about the procedure pros and cons.

She was gentle and skilful and I’m pleased with my results.
The receptionist was also welcoming and lovely so thank you City Skin Clinic!
Mrs Yvonne E

30 September 2018
Unprompted review
Rated 5 out of 5 stars

Highly Recommended !!

I would recommend Dr Amel throughly!!She is extremely experienced , professional and talented.She is very detailed in her work and is a perfectionist.She really takes time to get to know the client needs and her standards are very high!I also love the fact that she is very subtle and natural with her treatments!!Thank You Dr Amel..Angie B x

1 February 2018
Unprompted review
Rated 5 out of 5 stars

Tear trough fillers

I came across City skin clinic through a search on google. Being a medical professional myself, I was a bit skeptical at first. However, all my fears were laid to rest after meeting Dr Amel. She is a thorough professional and she guided me through the process step by step. I took a lot of her time in understanding the procedure and outcomes and she was extremely patient throughout my consultation session. Never once did she rush me for time. Her knowledge of aesthetic medicine is very good and she re-assured me all through out the process. Even after the procedure was completed she has been in constant touch with me to discuss any questions or doubts I had. I am very happy to recommend her to all future clients.

8 October 2016
Unprompted review
Rated 5 out of 5 stars

5**** Dr Ibrahim for lip filler

I came to skin clinic with a few concerns about lip fillers, i can honestly say Dr Ibrahim put me at ease and assured me after a long chat that she would give me the result i wanted to achieve. She listens and each step of the way ensures your happy with amount of filler in specific areas. I was given aftercare products and follow up appointment if necessary all included in the price! I ABSOLUTELY love the result just what i wanted. Thank you Dr Ibrahim ill definitely be back!!

16 August 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic experience and flawless results!

I could not be more grateful to Dr. Amel for her talent and professionalism during the entire treatment process. The lip enhancement procedure was explained to me thoroughly , and I was made to feel completely at ease. Having had this treatment several times in other clinics in the past, I have never had an experience as seamless as at City Skin Clinic, I will now ensure I only go to Dr. Amel in the future, despite living a five hour drive from the clinic! My results are absolutely flawless (by far my best yet) and the aftercare was outstanding. Thank you so much for your wonderful service and advice - and for being so lovely to my sister and I - we will see you soon! Hannah x

3 August 2016
Unprompted review
Rated 5 out of 5 stars

Lip filler experience

I got my lips done for the first time by Dr Amel. The experience was very enjoyable and I felt very comfortable in the hands of Dr Amel. I didn't feel nervous at all as she was very good at explaining the whole procedure and took her time to go through everything with me. She genuinely cares about her clients happiness, which is what all services should provide. As a first timer, I am now confident to say I have no problem in having lip fillers again, partly due to Dr Amel's care she took. Highly recommend her!! You won't be disappointed I guarantee.

21 July 2016
Unprompted review
Rated 5 out of 5 stars

Lip filler experience

Excellent service from Dr Amel. Friendly and reassuring, understood exactly what I was asking for. I particularly appreciated the Attention she gave to explaining the procedure, expectations and aftercare. First timers, or any one with reservations, I highly recommend going to this lovely lady!

4 July 2016
Unprompted review
Rated 5 out of 5 stars

Very happy

I been looking for the long time before I finally got my lips done. I can say a good things about Dr. Amel Ibrahim. Recommended what suit to my face. Doctor Amel perfectly understand what I would like. After procedure regularly contact with me or its not any swelling or bruising. Gave me lot of attention. So far I love the result! :) Definitely gonna recommend everyone .:)
Thank you:)
Odeta

15 June 2016
Unprompted review

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