City Blinds & Shutters Reviews 312

Very good service from my bro Kash 100% reliable and will recommend to anyone who wants to get there blinds/curtains fitted in Birmingham!

I called to CityBlinds in the Abbeycentre on Wednesday with my friend who was asking about Blinds. The young Lady who assisted us was so helpful and knowledgeable. Her name was Gail and she would be a credit to any Company. (That kind of service is sadly missing nowadays). Thank you Gail..

Really helpful and friendly! Warren did a great job and we love our new shutter! Thanks again Gaynor!

We have found city blinds to be friendly and professional from when we popped into the shop to a home visit by phil to measure and quote and then the blinds fitted 2 weeks later by stephen. This is a company we will use again.

We have found city blinds to be friendly and professional from the initial phone call ,to a home visit by Kenny to measure and quote and then the blinds fitted 2 weeks later by Warren. This is a company we will use again.

From the house visit by Phil to measure up and advise on options regarding blinds that would suit our new tilt and turn windows. Phil was really clear and had samples on hand to show us. The installation by Stephen was quick and professionally completed. Friendly, punctual and offered instruction on the blinds operation and maintenance.

Fantastic from sales to fitters
Happy customer 😀
Thanks Warren

Fantastic company and fitting was excellent the tradesman was fantastic, very friendly & did a super job on the two blinds fitted.

Stephen from City Blinds was punctual and fitted my blinds without a hitch, he was polite and courteous and respected my property. Would definitely recommend
Stephen and City Blinds for their prompt attention and work ethic.

Stephen went above and beyond fitting our blinds fantastic job, highly recommend.

Stephen from Dundee fitted blinds with no fuss. and fitted very quickly . Pleasant guy and very efficient.

Warren provides a wonderful fuss free service, blinds fitted in no time at all had a problem (my own doing ) he was back and fixed promptly, thanks again City Blinds 👍

I am extremely disappointed with City Blinds Aberdeen. I specifically requested a full blackout solution, but what I received was a blackout material blind that I could have easily purchased off the shelf at B&Q. Light pours in from the sides, and they needlessly cut into my picture rail for what they claimed would be a "perfect fit" – which they failed to achieve. The customer service has been appalling, with staff being both rude and patronising. I would not recommend this company.

Delighted with the care & attention provided by all the City Blind's Aberdeen team (Martin for pricing/sales, Jim for removal/fitting, and Julie for financials/admin support).
Martin was very engaging and provided excellent advice and assistance with the product selection for out conservatory blind refresh. Jim was very professional with the fitting of the new blinds and we were very impressed with his work & left everything so tidy. Julie provided timely and humorous support on all the occasions when dealing with the transactions. Highly recommend the Aberdeen team.

Last week I had my new living room and hall blinds fitted by warren after being measured up and ordered by Kenny a few weeks before.Great professional and friendly service from start to finish everything ran smoothly throughout the process and communication from the store throughout was great.will definitely use again.

Looking for new blinds, please please please don’t waste your time or money using city blinds.
The quote process was really good and professional. Unfortunately that’s were the professionalism ended.
I then had a dimension issue with 1 of the blinds, doubling the estimated time of completion. This issue created a doubling up on fitting dates, as the order was NOT checked prior to setting the fitting date.
Then I had more issue in regards to the fitting of the roller blinds in the bathroom and kitchen. Both were fitted with the correct fixings. 1 was directly screwed into the plasterboard. The other directly into aqua panelling. No use of raw plugs. When they were taken down during home improvements, it was obvious that these blinds would need to be refitted in the correct manner.
After speaking to the store, they made excuses for this amateur fitting. They told me to call them back when the decoration had been completed and they would refit the blinds. That was 6 days ago.
I called this morning only to be told they would need to wait for another member of staff to give the go ahead to refit them.
Honestly I wish I had just done the blinds and rollers myself. It would have saved both time and money. The time being the only reason I used the company in the first place.
Long and short of it, avoid avoid avoid

Like many others, I too ordered shutters paid deposit £400and remainder through credit company sold to me by salesman. Omni finance told me I still had to pay as money had already been given to city blinds.
I received email in May saying that order was in China would get back to me June 10 at latest. Heard nothing.
In that email I was told I would receive my money back from bank which I did. I thought the same would happen with credit company, tried emailing liquidators, contacted citizens advice and FCA , and trading standards who unfortunately cannot help as there is this loophole ..
Now yes when I heard I was shocked, felt sorry for staff then angry. It is right to leave a bad review esp when you heard that this company had been in trouble for a while , also rumours that they were taking orders they could not fulfil and lastly that they switched suppliers many times due to money issues. This company did not treat their customers right. You should not have to pay for a loan specifically for shutters that you did not receive.
Shocking behaviour. If anyone has had any solutions please advise me I will do the same if I find a solution too
Bad review for a company who treated people badly.

I got my blinds fitted in February and my living room blind keeps falling down. Don’t think the correct fittings were used. Is there someone I can call to arrange for them to be looked at? As I understand City blinds and Shutters are now closed. Thanks

Most of the companys excellent reviews are there workers . The owner makes them leave faulse excellent reviews to make the company look better than the shambles it is

Former employee

just to give an update my blinds that I ordered in March are being fitted tomorrow by zone blinds