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Review summary

Created with AI, based on recent reviews

Looking at 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and ability to make complex information clear and understandable. Many highlight the positive and professional attitude of the instructors, which significantly enhances the learning experience. The overall user experience is frequently described as excellent, with people appreciating the well-organized courses and the interactive nature of the sessions. Reviewers often mention feeling more confident and well-equipped after completing their training, attributing this to the high quality of the instruction and the practical examples provided.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, particularly praising their knowledge,... See more

User experience

Clients share positive opinions on user experience, consistently highlighting engaging and informative course... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Instructions

People report positive experiences with instructions. Customers consistently praise the instructors for their... See more

Quality

Users describe positive interactions with quality. Reviewers consistently praise the brilliantly delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had Paul L for an SEATS one day training course. I have had him previously for my SMSTS and despite the shorter course length he still managed to cover everything we needed for the exam with added inf... See more

Company replied

Rated 5 out of 5 stars

I had a SSSTS course with a Paul Lefrere. Im so happy to have courses and training with a people like him . Im not the best in english language , Paul explain everything clearly and always repeat if... See more

Company replied

Rated 5 out of 5 stars

The instructor MADE this course great guy very clearly knew the content inside out. Made what is usually an unpleasant experience a joy. I’d 100% look into giving H Ali a raise. The free coffee machin... See more

Company replied

Rated 5 out of 5 stars

My smsts training with *Paul L* was really useful. I’m new to site management and was really helpful to learn so much from a clearly experienced trainer about very important site matters. Really engag... See more

Company replied


Company details

  1. Occupational Safety and Health
  2. Apprenticeship Center
  3. Emergency Training
  4. Training Centre

About Citrus Training

Written by the company

Citrus Training is the UK’s leading provider of health, safety, technical training, and assessment services.

We specialise within the Built Environment and Utility sectors. Working with 85 of the top 100 UK Contractors, offering critical and mandatory training to some of the country’s largest infrastructure service providers. Our clients include; Openreach, Balfour Batty, Kier Group, Taylor Wimpey, Wates and Network Rail.

We have the use of over 100 training centres nationwide, delivering over 250 courses nationally each year. In 2021 alone, we trained over 40,000 delegates.

Our training catalog includes Confined Space, NRSW, Plant, working at Heights , First Aid and Wellbeing to name but a few. We work closely with awarding bodies such as City & Guilds, CPCS, iosh and MHFA England to ensure that all of our courses are delivered to the highest standard.

We have over 150 technical trainers who have real world experience with the topics they are teaching. We deliver ‘real-world’ site experiences that make transferring from training to practical reality easier and more effective.

Our customer centric approach, underpinned by our core values ensures we continually set the standards in training experiences.

Contact info

4.9

Excellent

TrustScore 5 out of 5

773 reviews

5-star
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How this company uses Trustpilot

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Rated 5 out of 5 stars

Cleary and knowledgeable trainer who…

Cleary and knowledgeable trainer who knows his stuff. Delivers the material in a positive interactive manner.

18 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi William, thank you for your comment! Its great to hear that you enjoyed your training with us, and found the trainer to be knowledgeable and positive.

Rated 5 out of 5 stars

SEATS Training Course carried out by…

SEATS Training Course carried out by Paul, very informative course that was presented very well, kept all attendees engaged throughout.
Pleasant experience all round.

PaulB

12 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Paul, thank you for your comment! It's great to hear that you enjoyed your SEATS course with Paul.

Rated 5 out of 5 stars

Paul Bradshaw did a great job at…

Paul Bradshaw did a great job at teaching the Scaffolding Inspection course. It was very informative and made myself aware of the duties and standards I should work to as a scaffold inspector.

11 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Dan, thank you for your feedback! Its great to hear that you found your course with Paul
enjoyable and informative.

Rated 5 out of 5 stars

Scaffolding inspection course

Explained everything really well and the personal stories from Paul was a great insite in to real life situations.

11 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi James, thank you for your review! We are pleased to hear that you enjoyed your course, and will be sure to pass your kind words onto Paul.

Rated 5 out of 5 stars

Scaffold Inspection Training

Good course, well taught with an interactive tutor and mind materials, learning was a good blend of practical, theoretical, individual and group training.

11 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Nick, thank you for your comment! We are so glad that you enjoyed your course and the way in which it was delivered.

Rated 5 out of 5 stars

Scaffold inspection course

Paul Bradshaw delivered the scaffold inspection course brilliantly. He kept everyone motivated and engaged throughout. Thanks

11 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Mathew, thank you for your review! Its great to hear that you enjoyed your course and we will be sure to pass on your kind words to Paul.

Rated 5 out of 5 stars

Excellent course highly recommended

Excellent course highly recommended
Paul Bradshaws scaffolding inspector course

11 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Jason, thank you for your comment! Its great to hear that you enjoyed your scaffolding inspector course with Paul.

Rated 5 out of 5 stars

Good trainer knowledge

Good trainer knowledge
Decent venue

7 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Steven, thank you for your feedback! We are pleased to hear that you enjoyed your course.

Rated 5 out of 5 stars

Very interesting and informative

Very interesting and informative

7 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hello, thank you for your comment! We are so glad that you enjoyed your course.

Rated 5 out of 5 stars

working at height

Great course, easy to understand and well put across by Paul Bradshaw

7 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Dave, thank you for your review! Its great to hear that you enjoyed your course with Paul.

Rated 5 out of 5 stars

Confined spaces - Leeds

Our trainer was Paul Bradshaw and our course was confined spaces. The course was laid out perfectly and personally was based in a good location for me. From start to finish the trainer helped you the best he could to ensure everyone understood everything clearly in order for us to progress through and pass. Highly recommended.

5 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Jamie, thank you so much for your review! It is great to hear that you enjoyed your course with Paul, and we will be sure to pass on your kind words.

Rated 5 out of 5 stars

Impressed by trainer Paul B and his…

Impressed by trainer Paul B and his knowledge.

6 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Tom, thank you for your review! It's great to hear that you were impressed with Paul's knowledge, and we will be sure to pass on your kind words.

Rated 4 out of 5 stars

Trainers knowledge was very good

Trainers knowledge was very good, facilities all very clean tidy and nice work
Area

6 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Ben, thank you for your feedback! We are pleased to hear that you enjoyed your course and our facilities.

Rated 5 out of 5 stars

Trainer

Trainer: Paul Bradshaw
Course name: Confined spaces

Great trainer, always ensuring every trainee understands all the concept correctly.

6 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Elyas, thank you so much for your comment! We are so pleased to hear that you enjoyed your course with Paul and will be sure to pass on your kind words.

Rated 5 out of 5 stars

Confined Spaces

Confined Spaces, Paul Bradshaw was a very knowledgable and informative trainer. He made the course engaging for all involved

6 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Brennan, thank you for your review! It's great to hear that you enjoyed your course with Paul.

Rated 5 out of 5 stars

Carried out the scaffold inspection…

Carried out the scaffold inspection course, great course very informative.
Paul is an excellent tutor.

4 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Alan, thank you for your feedback! We are so pleased to hear that you enjoyed your scaffold inspection training with Paul.

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