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Review summary

Created with AI, based on recent reviews

Looking at 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and ability to make complex information clear and understandable. Many highlight the positive and professional attitude of the instructors, which significantly enhances the learning experience. The overall user experience is frequently described as excellent, with people appreciating the well-organized courses and the interactive nature of the sessions. Reviewers often mention feeling more confident and well-equipped after completing their training, attributing this to the high quality of the instruction and the practical examples provided.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, particularly praising their knowledge,... See more

User experience

Clients share positive opinions on user experience, consistently highlighting engaging and informative course... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Instructions

People report positive experiences with instructions. Customers consistently praise the instructors for their... See more

Quality

Users describe positive interactions with quality. Reviewers consistently praise the brilliantly delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had Paul L for an SEATS one day training course. I have had him previously for my SMSTS and despite the shorter course length he still managed to cover everything we needed for the exam with added inf... See more

Company replied

Rated 5 out of 5 stars

I had a SSSTS course with a Paul Lefrere. Im so happy to have courses and training with a people like him . Im not the best in english language , Paul explain everything clearly and always repeat if... See more

Company replied

Rated 5 out of 5 stars

The instructor MADE this course great guy very clearly knew the content inside out. Made what is usually an unpleasant experience a joy. I’d 100% look into giving H Ali a raise. The free coffee machin... See more

Company replied

Rated 5 out of 5 stars

My smsts training with *Paul L* was really useful. I’m new to site management and was really helpful to learn so much from a clearly experienced trainer about very important site matters. Really engag... See more

Company replied


Company details

  1. Occupational Safety and Health
  2. Apprenticeship Center
  3. Emergency Training
  4. Training Centre

About Citrus Training

Written by the company

Citrus Training is the UK’s leading provider of health, safety, technical training, and assessment services.

We specialise within the Built Environment and Utility sectors. Working with 85 of the top 100 UK Contractors, offering critical and mandatory training to some of the country’s largest infrastructure service providers. Our clients include; Openreach, Balfour Batty, Kier Group, Taylor Wimpey, Wates and Network Rail.

We have the use of over 100 training centres nationwide, delivering over 250 courses nationally each year. In 2021 alone, we trained over 40,000 delegates.

Our training catalog includes Confined Space, NRSW, Plant, working at Heights , First Aid and Wellbeing to name but a few. We work closely with awarding bodies such as City & Guilds, CPCS, iosh and MHFA England to ensure that all of our courses are delivered to the highest standard.

We have over 150 technical trainers who have real world experience with the topics they are teaching. We deliver ‘real-world’ site experiences that make transferring from training to practical reality easier and more effective.

Our customer centric approach, underpinned by our core values ensures we continually set the standards in training experiences.

Contact info

4.9

Excellent

TrustScore 5 out of 5

773 reviews

5-star
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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had Lee as my assessor and can’t fault…

Had Lee as my assessor and can’t fault my experience one bit. Always on hand if I needed anything top bloke.

15 May 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi George, thank you for the 5* review! We are so pleased to hear that you have had such a positive experience training with us.

Rated 5 out of 5 stars

Paul Lefrere was a great trainer for…

Paul Lefrere was a great trainer for our SEATS course, made the day engaging and was charismatic making the course fun and interesting to engage with.

7 May 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Jamie, thank you for your comment! Its great to hear that you found your SEATS course with Paul interesting and engaging.

Rated 5 out of 5 stars

SEATS one day training course

Had Paul L for an SEATS one day training course. I have had him previously for my SMSTS and despite the shorter course length he still managed to cover everything we needed for the exam with added information. I shouldn't have to do these courses for another few years but when I do I hope Paul is still training them. Highly recommend.

7 May 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Hazel, thank you for your feedback! We are so pleased to hear that you enjoyed your recent SEATS course with Paul and we will be sure to pass on your kind words.

Rated 5 out of 5 stars

Very insightful as always when you have…

Very insightful as always when you have PaulL teaching the course ! Breaks it up nicely and very informative

7 May 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hello, thank you for your feedback! Its great to hear that you've enjoyed your recent training with Paul.

Rated 5 out of 5 stars

NVQ 360 degree excavator assessment

I had my NVQ 360 degree excavator assessment with Lee Hatt. From the initial contact from Lee introducing himself via email through to the practical assessment and completion of the module Lee was extremely helpful and guided me through the process. Overall very happy with the standard of training and assessment offered by citrus training.

6 May 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Simon, thank you so much the 5* review! Its great to hear that you've had such a positive experience with us.

Rated 5 out of 5 stars

Lee has been fantastic these few weeks…

Lee has been fantastic these few weeks getting me passed on my NVQ for my digger. He’s been very helpful assisting me on what I need to do to complete everything.

Thanks again Lee!

6 May 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Harry, thank you for your feedback! Its great to hear that you have completed your NVQ.

Rated 5 out of 5 stars

NVQ Level 4 Highways Maintenance

After working on my NVQ for quite a while I met Lee Hatt who made the experience much slicker. Thanks to Lee and Citrus

5 May 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Chris, thank you for your comment! We are so pleased to hear that you enjoyed completing your NVQ with us.

Rated 5 out of 5 stars

Just done the Appointed person A61 with…

Just done the Appointed person A61 with Paul Fitzpatrick, great tutor had loads of time to explain everything and make it as simple and easy as he could for us to understand. Citrus facilities are great and quite relaxing for a classroom.

1 May 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Dave, thank you for your feedback! Its great to hear that you enjoyed your recent A61 with Paul at our training centre.

Rated 5 out of 5 stars

SEATS training with Paul Lefrere

SEATS training with Paul Lefrere. A well run course by a knowledgeable and passionate trainer.

30 April 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Jonathon, thank you for your feedback! Its great to hear that you enjoyed your recent SMSTS course with Paul.

Rated 5 out of 5 stars

Paul was a really good tutor

Paul was a really good tutor, he explained all catagories throughout very clearly and was very helpful.

John Ashton
Ward and Burke

30 April 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi John, thank you for the 5* review! We are so pleased to hear that you enjoyed your recent training with Paul.

Rated 5 out of 5 stars

SEATS training with Paul Lefrere

Had SEATS training with Paul Lefrere. Engaging and a good way of making great detail concise and understandable.
Thanks Paul.

30 April 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Tyler, thank you for your comment! Its great to hear that you found your recent SEATS training with Paul engaging and detailed.

Rated 5 out of 5 stars

240193 Great refresher course

240193 Great refresher course, a lot of information in one day but well explained and delivered by Paul.
Good support and all questions answered fully

27 April 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Martyn, thank you for your comment! We are so pleased to hear that you enjoyed your recent course with Paul.

Rated 5 out of 5 stars

CDM online

I attended the CDM course online being instructed by Paul - Very knowledgeable and informative. Highly recommend.

24 April 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Sean, thank you for your feedback! Its great to hear that you found your recent CDM course with Paul informative.

Rated 5 out of 5 stars

Paul was very knowledgeable and…

Paul was very knowledgeable and delivered the SEATS course in an upbeat and engaging way.

23 April 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi David, thank you for your feedback! We are so pleased to hear that you found your recent SEATS training with Paul engaging and enjoyable.

Rated 5 out of 5 stars

Paul L

Paul L - Seats course
Made the course interesting with good videos and true stories. Lots of useful handouts and sufficient information

23 April 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Leo, thank you for your comment! Its great to hear that you enjoyed your recent SEATS course with Paul.

Rated 5 out of 5 stars

Informative and relevant SEATS course

Informative and relevant SEATS course. Trainer (Paul Lefrere) was engaging and explained things clearly. Overall a good and worthwhile course.

20 April 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Katy, thank you for your feedback! Its great to hear that you found your SEATS course with us both engaging and informative.

Rated 5 out of 5 stars

Good trainer

Very energetic, keeps the course interesting and engaging by supplementing it with his own facts.

20 April 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Louie, thank you for the 5* review! Its great to hear that you enjoyed your recent training with us.

Rated 5 out of 5 stars

Citrus SEATs Training

Paul Lefrere our trainer was very knowledgeable and kept us engaged throughout. Good balance of videos and exercises.

20 April 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Desmond, thank you for your comment! We are glad you enjoyed your recent SEATS course with Paul.

Rated 5 out of 5 stars

SEATS

Paul Lefrere, Great tutor very knowledgeable and helpful. Answered all questions the group raised and en enjoyable course.

20 April 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Ryan, thank you for the 5* review! Its great to hear that you found your recent SEATS course with Paul enjoyable.

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