I am so glad i recently chose to buy from Ctia EV and the reputed British company. CITA EV, has left me incredibly impressed. The charger features a superb design that expertly combines form an... See more
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RECOMMENDED! Previously I had my EV charger on plug and play. I was contacted by the CITA team who informed me about the app features, and who then came and helped me set up my charger and app. Using... See more
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I moved into a new property and had no idea how to work the existing charger. The support team were exceptionally helpful and got me up and running within just a few minutes. I found them to be so res... See more
Very happy about your services. Your humble person Engr. Dan cooperated very well and he guided me very well to installation process. My experience was outclass. My best wishes are with your com... See more
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Company details
Written by the company
CITA EV is innovating towards powering a green future. We bring to you an electric vehicle charging experience that is simple, safe and smart. Our innovative design has made our product into a compact unit that is easily installable at homes and businesses alike. A team of experts have put their best tech minds together at CITA EV to make the communication between you and your charger as easy as possible. We have developed an application for the same that ensures maximum charging capability with minimal effort.
Contact info
52 Deerdykes View, Westfield Park, Cumbernauld, G68 9HN, Glasgow, United Kingdom
- info@citaevcharger.co.uk
- citaevcharger.co.uk
4.5
Excellent
93 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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Smart product with great customer service
I recently purchased a CITA EV Charger for my electric vehicle, and I must say that I am thoroughly impressed with both the product and the outstanding customer service provided by the CITA team. From the moment I made my purchase to the installation process and beyond, CITA has exceeded my expectations in every aspect.
First and foremost, let's talk about the CITA EV Charger itself. The product is of exceptional quality, designed to be efficient, reliable, and user-friendly. The charger is sleek and compact, making it easy to install in my garage without taking up much space. The build quality is robust, and it feels like a durable device that will last for years to come.
What truly sets CITA apart from other EV chargers on the market is their attention to detail and commitment to customer satisfaction. The customer service team at CITA is truly outstanding. They are available round the clock, ensuring that any queries or concerns are addressed promptly. I was pleasantly surprised by their willingness to go the extra mile to assist me during the installation process. They provided clear instructions, patiently answered all my questions, and even offered valuable tips for optimizing charging efficiency.
One aspect that impressed me the most was the level of personalized support I received. The CITA team took the time to understand my specific requirements and guided me in choosing the right charger for my electric vehicle. Their knowledge and expertise in the field were evident, and it gave me confidence in their recommendations.
The installation of the CITA EV Charger was a breeze, thanks to the detailed instructions provided in the package. In case I needed any further assistance, the customer service team was readily available, ensuring a smooth and hassle-free installation experience. I appreciate their commitment to ensuring that customers are fully satisfied and confident in using their products.
Since using the CITA EV Charger, I have experienced no issues whatsoever. The charger operates flawlessly, delivering a consistent and reliable charge to my electric vehicle. It provides faster charging times compared to other chargers I've used in the past, which is a significant advantage, especially when I'm in a hurry.
Overall, I cannot recommend the CITA EV Charger enough. The exceptional product quality, combined with the outstanding round-the-clock customer service, sets CITA apart from its competitors. If you're in the market for an EV charger, I strongly urge you to consider CITA. They truly prioritize their customers and provide a level of support that is unparalleled in the industry.
5 September 2022
Unprompted review
Reply from CITA Smart EV Charger
Thank you so much for your incredible and detailed review.
We’re truly delighted to hear that your experience with the CITA EV Charger exceeded your expectations from the product itself to the after-sales support.
Our vision has always been to deliver chargers that blend sleek design, durability, and smart functionality, while ensuring the setup and usage feel effortless for every customer. It’s wonderful to know that both the look and performance of your charger stood out to you.
We’re especially grateful for your kind words about our customer service team. Providing clear, patient, and round-the-clock support is at the heart of what we do, and it’s rewarding to hear how much that helped you throughout your journey from installation to optimization. Your feedback reinforces why we keep pushing to raise the bar for both quality and service in the EV charging industry.
Thank you again for trusting CITA EV Charger and for recommending us so highly. We’re proud to power your EV journey and look forward to being your long-term partner in driving toward a smarter, greener future.
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