The Cinema Society Club Reviews 

289
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic discounts and money-saving offers that make going to the movies much more affordable for families and groups. People really appreciate the smooth and straightforward process of obtaining and easily redeeming promotional vouchers for various major cinema chains across the country. Some reviewers were not happy with occasional technical issues where voucher codes failed to work properly on the external cinema websites. A few other people also felt that unexpected upgrade fees can sometimes make tickets slightly more expensive than purchasing them directly from the venue.

What people talk about most

Price

Customers consistently note positive experiences with price, highlighting that the platform offers fantastic... See more

Discount

Users describe positive interactions with discount, noting that it makes cinema trips much more affordable... See more

Value for money

Reviewers highlight positive aspects of value for money, expressing great appreciation for the fantastic... See more

User experience

People report positive experiences with user experience, highlighting that the platform is straightforward,... See more

Website

Clients share positive opinions on website, noting that the platform is easy to use and very clear. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tickets were less than half the price of the cinema price. For a Saturday too which normally most places don’t do. Got recliners as no ‘normal’ seats in that particular showing which would normally co... See more

Company replied

Rated 5 out of 5 stars

It is so simple to get the ticket for the cinema and any food or drink package - pay through the Cinema Society. Soon after a voucher no is sent that you just put in when ordering your tickets from yo... See more

Company replied

Rated 5 out of 5 stars

A great way to “escape” any situations or circumstances outside…leave them outside the front door and enjoy the film. Booking was so easy. But unfortunately my Bank card had been fraudulently used and... See more

Company replied

Rated 4 out of 5 stars

Easy to book for my nearest cinema. Usually good savings to be had on ticket prices. Occasionally it's not got savings for a big release or IMAX etc. However we usually save a few quid per person each... See more

Company replied


Company details

  1. Movie Theater
  2. Warehouse store

Written by the company

Discounted cinema tickets for our client's employees. The Cinema Society is not available to the general public.  Please email us for details.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

289 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(289)

176 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My user experience is great

My user experience is great. I am a member since 3 years and I always get my cinema tickets using The Cinema Society. Simply because of discount and no hidden charges or delivery fees. Instead of paying a full ticket price - you get your ticket discounted. Highly recommend!

16 September 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate your kind review, Sikora! We're happy to see that you've been able to benefit from our lower cinema costs over the past 3 years and we look forward to continuing to help you save on all the fantastic releases to come.

Rated 5 out of 5 stars

Very easy process to book tickets…

Very easy process to book tickets through the cinema society group.
We managed to save quite a bit of money. Thank you

15 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for your great review, Rozalia! It's fantastic to hear that you've managed to cut costs and take advantage of our service. We look forward to saving you even more during all your future cinema visits.

Rated 5 out of 5 stars

GREAT SUPPORT FROM THE TEAM

I recently thought that I'd purchased a voucher for a film, but had inadvertently chosen a food voucher. On realising this, I contacted the team by email and requested a refund.

In under 4 hours I received the following reply:

Hi Alan

No worries! We've cancelled your voucher code and refunded £8.36 to your original payment method, please allow a few days for this to go through.

Many thanks,
TCS

What a speedy and nice response to have received from the team.

I have been a member of the Cinema Society Club for some time now, and will continue to be one - not solely because of the savings offered, but, clearly, also the great customer support provided - as evidenced by my recent experience.

5 September 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for your fantastic review, Alan! We appreciate it. Mistakes happen, and we have you covered every step of the way. We're glad to hear that you have been taking advantage of our service, and we look forward to helping you save on all your cinema visits ahead.

Rated 5 out of 5 stars

Great prices and makes going to the…

Great prices and makes going to the cinema affordable again.

6 September 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate your great review! It's great to see that our platform is making cinema more accessible for you, and with all that's to come to the big screen - we cannot wait to save you even more.

Rated 5 out of 5 stars

I love going to the cinema and can…

I love going to the cinema and can afford it thanks to the cinema club.
Thank you so much! 🙏

4 September 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

This is a great review, Iris! Thank you. We're really happy to see that our discounts have allowed you to get to the cinema more often, and with great releases at cinemas now and plenty to come - we hope you continue to take advantage going forward.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Very easy to get to let's from your vouchers. Always a good price. Love it.

1 September 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate your fantastic review, Dave! We're delighted to hear that you are benefiting from our discounts, and we hope you continue to do so on all your cinema trips ahead.

Rated 5 out of 5 stars

It was great to get a discount and…

It was great to get a discount and really easy to use

29 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate your lovely review, Ann! We're glad to hear that you are enjoying the service, it's great to have you as a member and we look forward to saving you each and every time you visit the cinema.

Rated 5 out of 5 stars

Great cinema discounts

Great group to be part of. I regularly save up to 40 percent on the cost of tickets for friends and family, though I personally have Odeon Limitless so don't buy tickets for myself. Highly recommended!

20 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your great review, Timothy! We're glad to hear that you are making use of our savings for friends and family. Don't forget, whenever it's time to renew your Odeon membership, you can shave money off the annual pass too, via our platform.

Rated 5 out of 5 stars

Great platform

Great platform. Makes going to the cinema a little more affordable.

29 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for your kind review, Graham! We're delighted to hear that we make those big screen trips that little bit more affordable for you - with all the big releases ahead as we build up until the end of the year, we hope you're able to benefit even further.

Rated 5 out of 5 stars

Saved cash

Saved cash. Can't complain. 😌

17 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for leaving a 5* review, Stephen! We're glad to hear that we're cutting cinema costs for you, and we hope you continue to benefit on all what's ahead.

Rated 5 out of 5 stars

great customer service

i always use cinema society to buy my membership cheaper but then the odd ad-hoc ticket when i take someone with me. this time round what with the upgrade fees my cinema charged (it is so complicated to work out!) for the voucher, it would have actually been cheaper to buy the ticket from the cinema. i emailed for the price guarantee and demonstrated this with screenshots, i had a response outside of working hours (!) which agreed and the refund was processed pretty much immediately. great service

12 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for leaving a positive review, Selina! Our Price Guarantee is in place for rare occurrences like this and we're glad that our customer services team were able to sort this swiftly for you. We hope you continue to benefit from our discounts going forward.

Rated 5 out of 5 stars

Evening Cinema Treat

Easy and fast way to buy cinema tickets. The bonus of discounted prices too!

25 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate you taking the time to leave a great review, Lisa! We're glad to hear that you find the process straightforward and are enjoying the discounts. We hope you continue to benefit in the weeks, months and years ahead.

Rated 5 out of 5 stars

Really straightforward booking

Really straightforward booking. Great prices. Received vouchers quickly. Excellent service

23 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for your lovely review, Jayne! We're delighted to hear that you're enjoying our service and the great savings available on your cinema trips. Thank you for being a valued member, and we hope you continue to enjoy all the fantastic releases still to come!

Rated 1 out of 5 stars

Received a discount with as a benefit…

Received a discount with as a benefit with my job, paying for the discount actually charges you more in the end than just buying a ticket normally

23 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Hi John, we're sorry to hear this and it doesn't seem right - we have a Price Guarantee in place to ensure you're not paying more than a standard ticket price, so (if you haven't done so already) please get in touch directly with our customer services team at cinemasocietyclub@wearespark.com with your full name and order name, and we'll be able to assist from there. Many thanks.

Rated 5 out of 5 stars

Good discounts linked to smooth…

Good discounts linked to smooth siftwarey

21 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for your positive review, Hugh! We’re delighted to hear that you’re enjoying our service and our discounts, and we hope you continue to make the most of all the fantastic cinema releases coming your way.

Rated 5 out of 5 stars

Honestly is a really good app

Honestly is a really good app, I don’t remember last time I bought ticket without cinema society. Is really easy get your ticket discounts !

21 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate your time to leave this great review, Refri! We're delighted to hear that we're always a part of your cinema ticket buying process and it's a pleasure to cut those costs for you.

Rated 5 out of 5 stars

Great experience

Great experience. Always pick up good cheap tickets.

20 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your lovely review, Carlie! We're glad to hear that you are taking advantage of our discounted tickets, we hope you continue to benefit on all the fantastic releases to come.

Rated 1 out of 5 stars

I ordered tickets for the odeon in Epsom.

I ordered tickets for the odeon in Epsom but with their admin fee it was actually 1p more expensive per ticket than I would have paid just going direct. This isn’t advertised when ordering, be careful when ordering through cinema society you may end up paying more and having more hassle!

19 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Hi Samantha, we're sorry to hear that you feel you have had a bad experience. We have a Price Guarantee in place ensuring you never pay more when using our service.

So please pop us an email with your full name and order number to cinemasocietyclub@wearespark.com and we'll be able to assist from there. Many thanks.

Rated 5 out of 5 stars

Excellent savings for tickets and food…

Excellent savings for tickets and food would highly recommend 🙌

18 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your brilliant review, Jonathan! We're glad you're enjoying our savings on cinema tickets and discounts on food. We hope you continue to benefit in the months (and years!) ahead.

Rated 5 out of 5 stars

Great service

Great service, great discounts and always easy to book a cinema ticket and redeem.
We have enjoyed the cinema more since being able to buy from cinema society club.

10 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate you taking the time out to leave us a fantastic review, David! We're delighted to hear that our savings have allowed you to visit the cinema more often, and with big releases always around the corner, we hope you continue to benefit on all your cinema trips ahead.

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