Cilith Reviews 28

I will echo other reviews. DO NOT order from this company, and beware of other companies that advertise on FaceBook that may be similar (seem to be China-based, which you cannot tell from their advertising or website). Shipping took 3 months, and I did not get the items I ordered. I was also told that I should just "like" the items I was sent instead or gift them to others. WHAT?!?!? The quality of the items was incredibly poor as well. Stay away!

Zero stars!!!! Never ever purchase from this company. From China or somewhere overseas. Took half a year, lots of run around, and finally, 4 Sweatshirts arrived that were made nothing like they looked online. Avoid this website at all cost!

Ordered several items, took ages to arrive and when it did the items were incorrect, I told them and they appologised. They then said that shipping the correct items to me would cost them too much money so to keep the items and give to friends as a gift.. 🤔 why would I do this!? No refund was offered unless I paid the ridiculous return fees to China. The items were awful quality too and I will never ever use this company again!! After 5 months and using PayPal as my source of mediator I FINALLY got a full refund. ALWAYS USE PAYPAL

Horrible service! Orders about 8 items or so got two that came with the completely wrong prints and one item never received. They said they would refund the item I did not receive, a month later still no refund. About the two wrong items they assured me the ones sent were just as good and should keep or give to a friend.... they were gifts for friends and were 100% off from what I ordered so no I couldn’t then use them as gifts. Since I responded that that they were ridiculous for suggesting that and I wanted either a full refund or then to resend the correct items they have since stopped responding to my emails. Have sent several and I get nothing back. Cannot find any phone numbers to call either to speak to anyone about this matter.

It is 6 months later and i still have not received anything. They have charged my Credit Card but will not respond to my queries. I think that this company is a fraud.

DO NOT BUY FROM THIS COMPANY. After several months, I recieved my order to have 2 items missing. I have asked for a refund and now they won't email me back. Total waste of time and money. I believe they are in Hong Kong. Worthless Company!

So I finally received one of the missing items; however, they woll not address the dress I purchased from them. Totally disgusted!

This company is nothing more than a scam. I have been waiting on an order for over 4 months now. I repeatedly asked for my money back with more and more excuses on why they can’t send a refund. Do Not ever purchase from this sham of company.

Ordered 2 jumpers terrible quality !
So thin you can see through them, most definitely are not 90 percent cotton, terrible shaping.
Have tried for week to get my money back
Was initially told to gift them to someone I know.
Then offered $5 to spend at their store when I paid $40 a jumper

Now

FRAUD ALERT!!!! BEWARE THIS COMPANY DOES NOT EXIST. YOU WILL BE THROWING AWAY YOUR MONEY AND COUNTLESS HOURS OF YOUR TIME TRYING TO GET YOUR MONEY BACK!

I ORDER A ST.PADDY'S DAY SHIRT 2/27/2020 PAID FOR EXPRESS SHIPPING AND STILL HAVE NOT RECEIVED MY SHIRT AND THEY WILL NOT GIVE ME MY MONEY BACK. DO NOT BUY ANYTHING FROM THIS SHOP!!!! NO STAR AT ALL THEIR CUSTOMER SERVICE IS HORRIBLE!!!!!

NO STARS SHOULD BE AN OPTION. THIS COMPANY IS A TOTAL SCAM. DO NOT BUY FROM THIS COMPANY. They refuse to refund and no product is ever sent.

Should be no stars. Only order from them if you want to throw money away. Scam artists that have no intention of sending the goods you ordered. Buy British.

Zero stars... a scam!! Never sent me the two shirts I ordered

Sent me the wrong shirt and then refused to refund or send the correct one. They would only let me keep a shirt (that I had zero interest in keeping or giving away) and give a $5 gift card. Terrible customer service. Shirt quality is not impressive. Beyond upset they had zero desire to even try to make their mistake right.

I ordered in March, still no merchandise. Must be SCAMMERS!

Do not order from here. Ordered early Feb for St Pat's day and never received. Back and forth emails are useless.

If I could give zero stars I would. I am in dispute with this wretched company via PayPal. No goods. Cancelled order, excuses after excuse then say they dispatched despite me cancelling. Avoid like the plague, another bad thing to come out of China.

I canceled my order, they still charged me and supposedly sent it after they confirmed cancellation, still in dispute with Chase....I have the entire string of emails to prove they’re a bunch of crooks FROM CHINA...which you don’t even know until you’ve ordered it.

HORRIBLE! Ordered a top on Feb 18 for St.Paddys Day and just received it yesterday after sending them multiple emails asking where it was and heard nothing from them. The shirt I received was a joke, it looked nothing like the picture, cheap quality and the medium (which I always wear) was huge on mme.very disappointing. Do not believe the reviews on the actual website, false!! Do not order from this company.