Cicero's Reviews 

596
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the extremely careful packaging that keeps all delicate products completely safe and secure during transit. People also love the wonderful range of authentic items and the friendly, helpful communication provided by the team whenever order updates are needed. However, some people mentioned occasional delivery issues, such as couriers leaving parcels with neighbours instead of handing them over directly or experiencing minor transit setbacks. Shoppers deeply appreciate the prompt service and great value overall, but these occasional shipping hiccups are definitely worth keeping in mind before placing an order.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the authentic selection and gorgeous... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and orders arriving promptly... See more

Service

People report positive experiences with service, highlighting efficient delivery and polite couriers.... See more

Quality

Customers expressed immense satisfaction with quality, highlighting the fantastic range of genuine Italian... See more

Order

Users describe positive interactions with order, highlighting the very easy ordering process and super quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful shop with access to lots of ingredients that remind me of my Italian Nonna's cooking when I was little. Wonderful communications team, who strive to keep you informed of any changes to order... See more

Rated 5 out of 5 stars

We received our order quickly and very well wrapped and packaged (so that even though the courier left the box on its side in our porch instead of the right way up, as indicated by the arrows on the p... See more

Rated 5 out of 5 stars

This was my first time shopping on line with Ciceros. It was so easy, I filled my basket with so many fabulous Italian products. One of my products had sold out and I got a lovely email explaining and... See more

Rated 5 out of 5 stars

I gave Cicero's a poor review a few months' ago, justifiably on that occasion. However, I went back and, since then, the service has been speedy and perfect, so it is only right that I give them a fi... See more


Company details

  1. Supermarket

Information provided by various external sources

Cicero's is the online Italian supermarket. Shop from thousands of authentic Italian products, including regional pastas, healthy olive oils and rich tomato sauces, at great prices sourced from Italy and have them delivered to London and all over UK wit...


Contact info

4.9

Excellent

TrustScore 5 out of 5

596 reviews

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4.9

All reviews

(596)

115 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. Loved the vast variety of different products. My son loved all his different treats. Thank you. Fast Delivery & great customer service.

18 July 2025
Rated 5 out of 5 stars

Outstanding service and products

I find Cicero’s are reasonably priced and have everything I need and much more. The website is easy to navigate with a wide range of products and offers. Delivery was fast and well packed and goods of outstanding quality .

9 July 2025
Rated 5 out of 5 stars

My new go-to site

Amazing place, wish I knew of it sooner. Best and widest choice of products that rivals any other place on price and customer service. I've just found my new go to site for family shopping. Thank you so much you guys for the swift delivery and amazing prices.

6 July 2025
Rated 4 out of 5 stars

Good but pricey

Upside: Good quality. Efficient service. Well packaged and quickly deliveted. Web site clear and without tricksy turnoffs. Well sorted.
Downside: Pricey. Limited range.
Nother thing; Thank you. Be well

17 June 2025
Rated 5 out of 5 stars

Absolutely superb

Absolutely superb. Thank you so much , my order was received earlier than expected which couldn't of made my day more better.

12 June 2025
Rated 5 out of 5 stars

After I placed my order a…

After I placed my order a representative from Cicero contacted me to inform me that due to low stock of my chosen item they could only deliver 3 out of the 5 items in my order. They have a minimum oder value but they still offered to dispatch the items they had in stock for the same delivery fee and I received the items promptly. A swift refund followed soon after. Really good service. Fuss free.

18 May 2025

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