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Cicero's Reviews 

596
•
TrustScore 5 out of 5

4.9

Supermarket
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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the extremely careful packaging that keeps all delicate products completely safe and secure during transit. People also love the wonderful range of authentic items and the friendly, helpful communication provided by the team whenever order updates are needed. However, some people mentioned occasional delivery issues, such as couriers leaving parcels with neighbours instead of handing them over directly or experiencing minor transit setbacks. Shoppers deeply appreciate the prompt service and great value overall, but these occasional shipping hiccups are definitely worth keeping in mind before placing an order.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the authentic selection and gorgeous... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and orders arriving promptly... See more

Service

People report positive experiences with service, highlighting efficient delivery and polite couriers.... See more

Quality

Customers expressed immense satisfaction with quality, highlighting the fantastic range of genuine Italian... See more

Order

Users describe positive interactions with order, highlighting the very easy ordering process and super quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful shop with access to lots of ingredients that remind me of my Italian Nonna's cooking when I was little. Wonderful communications team, who strive to keep you informed of any changes to order... See more

Rated 5 out of 5 stars

We received our order quickly and very well wrapped and packaged (so that even though the courier left the box on its side in our porch instead of the right way up, as indicated by the arrows on the p... See more

Rated 5 out of 5 stars

This was my first time shopping on line with Ciceros. It was so easy, I filled my basket with so many fabulous Italian products. One of my products had sold out and I got a lovely email explaining and... See more

Rated 5 out of 5 stars

I gave Cicero's a poor review a few months' ago, justifiably on that occasion. However, I went back and, since then, the service has been speedy and perfect, so it is only right that I give them a fi... See more

Company details

  1. Supermarket

Information provided by various external sources

Cicero's is the online Italian supermarket. Shop from thousands of authentic Italian products, including regional pastas, healthy olive oils and rich tomato sauces, at great prices sourced from Italy and have them delivered to London and all over UK wit...

Contact info

4.9

Excellent

TrustScore 5 out of 5

596 reviews

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Asks customers to review

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4.9

All reviews

(596)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Just received my order

Just received my order. Everything well packed and in perfect conditions.
The lady at the phone was so nice and so helpful.
Thank you Ciceros you will hear from us again!!! Merry Xmas!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

I gave Cicero's a poor review a few…

I gave Cicero's a poor review a few months' ago, justifiably on that occasion. However, I went back and, since then, the service has been speedy and perfect, so it is only right that I give them a five-star review now.

28 November 2025
Rated 4 out of 5 stars

Nice Italian food online shop

Very nice selection of Italian food. They package everything very nicely as to make make sure nothing spills or breaks. They dispatch the package in good time.

15 June 2025

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