This is the best and most trusted of all watch buying sites. Watches, listed by sellers from all over the world, are available, along with pictures, full descriptions and the total cost (including pos... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The actual watch I'd ordered had a defect that Chrono24 deemed unacceptable when they did their final checks and so they replaced the used watch I had ordered with a brand new one! TBH I suspected a s... See more
first time user of chrono24. superb way of buying your grail watch!! website is easy to navigate, all the watch dealers i dealt with where professional and courteous throughout, the escrow account... See more
Purchasing process was clear and I could select easily a professional seller for my search, a buyer protection scheme as well as a certified watch. The process of chrono24 only releasing the funds... See more
Company details
Written by the company
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 323,077 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Contact info
Haid-und-Neu-Straße 18, 76131, Karlsruhe, Germany
- chrono24.co.uk
4.8
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional service
12 May 2026
Great place to get a Cartier watch
Great place to get a Cartier watch. Excellent service and speedy responses.
25 May 2026
Chrono24 review
Use of escrow and reassurance from Chrono24 - not needed in the end as retailer was excellent too - Chrono24 should also be applauded for that too!
4 May 2026
I was very impressed with Chrono24
I was very impressed with Chrono24, so much so I have been a return user of the website on more that one occasion in recent times.
24 May 2026
It proved to be a wonderful place to…
It proved to be a wonderful place to buy a watch from. Totally honest and genuine. I can't find a thing wrong about the watch and it is running perfectly.. Postage was prompt and early delivery. I never had to worry about the money I paid..
5 April 2026
Japanese watch purchase
It was the first time I dealt with Chrono24 and I found the purchase process very smooth.
7 May 2026
Nice seller and product is everything…
Nice seller and product is everything that was described. Smooth transaction.
15 May 2026
Chrono24 kept me informed and within…
Chrono24 kept me informed and within touch with the dealer with constant updates and provides a very secure service, particularly with payment.
11 May 2026
Great seller
Great seller, nicely packed, superfast shipping and in brand new condition as stated. I would absolutely buy again
20 May 2026
Great experience
Great experience, watch was shipped & verified quickly. The dealer was in Japan and it was delivered to the UK within a few days.
14 May 2026
I bought the watch from Germany and…
I bought the watch from Germany and paid a duty to take receipt in the UK.
I then decided not to keep the watch and to return it but have not been able to without the duty being paid again.
As a result I still have the watch.
This must have happened before to Chrono24 customers - why isn't there a solution?
18 May 2026
Good service.
11 May 2026
Excellent watch and service
Excellent watch and service. Very highly recommended. Fast delivery and a great price.
19 May 2026
buy with confidence
I was concerned about lack of escrow service but transaction went very smoothly. Prompt responses from the dealer and watch was exactly as described.
21 April 2026
Seller responded quickly and delivered…
Seller responded quickly and delivered very quickly
4 May 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.