I purchased 2 peacock light up bird baths and a peacock butler table to which I am over the moon. The quality of glass is thick and not paper thin like other garden furniture. The baths has suckers fo... See more
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Review summary
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Reviews shaping this summary
I ordered this in desperation during a hot spell, after a very poor experience with a much more expensive product from a different retailer. This is a quarter of the price, and although its a bit smal... See more
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The product arrived efficiently when it said it would and the whole transaction was handled professionally. It’s a nice parasol base but not heavy enough for my parasol and I don’t think that was cle... See more
Company replied
Excellent quality patio umbrella, lovely colour, fast delivery, well packaged, great communication. Easy to assemble, easy to put up, take down and tilt. I would recommend the product and the compa... See more
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Company details
Written by the company
Creating your dream home and garden shouldn't have to cost. That's why we're committed to producing products of the highest quality at a price to suit your budget. We're based on the edge of Dartmoor, Devon - one of the most beautiful locations in the UK. We love it so much we even share our name with a village on Dartmoor.
Why Choose Christow?
Written by the company
- Affordable Quality
- Creating your dream home and garden shouldn't have to cost. That's why we're committed to producing products of the highest quality at a price to suit your budget.
- UK Based
- We're based on the edge of Dartmoor, Devon - one of the most beautiful locations in the UK. We love it so much we even share our name with a village on Dartmoor.
Free UK Delivery
No Minimum Purchase
Purchases completed before 2pm will be dispatched the same day.
Contact info
This Is It Stores Online, Amy House, 8 Wentworth Road, Heathfield , TQ12 6TL, Newton Abbot, United Kingdom
- 0345 519 1599
- sales@christow.co.uk
- christow.co.uk
Up to 60% Off
4.6
Excellent
13K reviews
Asks customers to review
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Lovely parasol and great puchase.
I am frequent Amazon shopper but was recommened this parasol by my son so bought direct this time. It was really easy to order direct from the website, competeive price, good quality and fast delivery.
Having the ratched pulley makes it a lot easier to raise the umbrella and I'm very happy with my purchase.
NB: A word of warning though but no definitely no critism of the product and seller.
My previous parasol was on a very solid wooden pole (without a ratchet pully). It got to the stage that I was struggling to get it open, hence my purchase of one with a steel pole and aluminium struts. A few days after purchase a freak gust of wind blew the parasol over, even though it was firmly in the 12.5kg base. It landed onto the garden wall nearby and dented the upper section of the pole so now it has a slight list. I now have a 25 kg base with the 12.5 kg one used as an extra weight and now wind the parasol down if it's breezy and I'm going to leave it unattended.
21 June 2026
Reply from Christow
Thank you for your detailed and wonderful review! We're delighted to hear you're happy with your parasol, the easy ordering process, quality and fast delivery. We also appreciate you sharing your helpful advice about using a suitable base and taking care in windy conditions. Thank you for choosing to shop with us, and we hope you enjoy your parasol for many years to come!
Great parasol and extremely reasonable
Great parasol and extremely reasonable. 👍
However I really thought I had ordered a tilt parasol...
22 June 2026
Reply from Christow
Thank you for your lovely review! We're delighted to hear you're happy with your parasol and found it to be great value. We really appreciate your support!
Good quality well made and sturdy
28 June 2026
Reply from Christow
Thank you for your great review! We're delighted to hear you're pleased with the quality, build and sturdiness of your purchase. We really appreciate your feedback!
Dreadful experience
Dreadful experience.
Delivery tracker stuck for days; emailed company - got standard response.
Emailed again - told they’re investigating. Heard no more .
Telephoned - answered by someone in South Africa - communication was painful to say the least. Eventually get told order lost in transit - although tracker I see still stuck .
WILL I GET MY MONEY BACK ? Or HAVE I BEEN SCAMMED ???
28 June 2026
Reply from Christow
Good morning
Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.
Kind regards
Customer Service Team
Reply from Christow
Thank you for your review! We're delighted to hear you found our service easy and fast. We really appreciate your support!
Quick delivery and good quality parasol
26 June 2026
Reply from Christow
Thank you for your review! We're pleased to hear you're happy with the quality of your parasol and the quick delivery. We really appreciate your feedback!
Parasol not worth the money
Very low quality product,mediocre to be more correct.
I bought parasol and 25 kg base for it(as recommended by the seller for use without a table).
However hard you turn the tightening knob though the pole gets taken off the base even by the lightest breeze. I’ve already been a few times to the neighbours to collect the umbrella . The pole seems to be made of cheese and is already damaged all over.
Very,very disappointing experience…
1 June 2026
Unprompted review
Reply from Christow
Good morning
Thank you for taking the time to leave a review.
We have requested more information so that we can identify your case and respond in more detail.
Kind regards
Customer Service Team
Paid for next day delivery but this did…
Paid for next day delivery but this did not happen. Expected delivery is now due in 4 days. Shocking service. Should have ordered with Amazon!
10 July 2026
Unprompted review
Reply from Christow
Good morning
Thank you for taking the time to leave a review.
We have requested more information so that we can identify your case and respond in more detail.
Kind regards
Customer Service Team
Reply from Christow
Thank you for your lovely review! We're delighted to hear you're happy with your purchase and the quick delivery. We really appreciate your support!
Quality of Parasol seems to be very…
Quality of Parasol seems to be very good, service and delivery time were excellent. Looking at buying another smaller one for patio table set.
26 June 2026
Reply from Christow
Thank you for your great review! We're delighted to hear you're happy with the quality of your parasol and our service and delivery. We look forward to welcoming you back when you're ready for your next purchase!
Bought a cream paracel with wooden pole…
Bought a cream paracel with wooden pole and it's looks amazing 🙂
26 June 2026
Reply from Christow
Thank you for your lovely review! We're delighted to hear you're pleased with your cream parasol and wooden pole. We hope you enjoy the stylish addition to your outdoor space!
My lovely birdbath
Thought this looked like a nice birdbath (grey)& at a good price. On a grey patio it looks great & looks a much more expensive item than it is. Ordering was easy & delivery very quick. Delighted!
26 June 2026
Reply from Christow
Thank you for your wonderful review! We're delighted to hear you love your birdbath and that it looks great in your garden. We're also pleased the ordering and delivery process was quick and easy. Enjoy your new addition!
Great quick service
Purchased a parasol and stand, great quick delivery, very pleased with my purchase.
26 June 2026
Reply from Christow
Thank you for your lovely review! We're delighted to hear you were pleased with the quick delivery and your parasol and stand. We really appreciate your support and hope you enjoy your purchase!
Slight confusion with delivery
Slight confusion with delivery, but all worked out in the end. I've bought this product before, it lasted years.
26 June 2026
Reply from Christow
Thank you for your feedback! We're pleased to hear everything was resolved and that you’ve returned to purchase the product again. We really appreciate your continued support and hope you enjoy it for many more years.
Great sun parasol
Great sun parasol. Unfortunately, I thought I’d bought the tilt version, which would have been a better choice. Nevertheless, a good, sturdy parasol. Would definitely recommend.
19 June 2026
Reply from Christow
Thank you for your lovely review! We're pleased to hear you're happy with the quality and sturdiness of your parasol. We appreciate your recommendation and hope you enjoy using it throughout the sunny days ahead!
2nd one I purchased
2nd one I purchased as this enables me to open 2 sets of patio doors in the late afternoon and still have shade without a permanent fixture
26 June 2026
Reply from Christow
Thank you for your continued support! We're delighted to hear your second purchase has worked so well for creating shade while keeping your patio doors open. We hope you continue to enjoy your parasol!
Reply from Christow
Thank you for your kind review! We're delighted to hear you received excellent service. We really appreciate your support!
Good product
Good product, as advertised. Prompt delivery, good communication.
1 July 2026
Unprompted review
Reply from Christow
Thank you for your review! We're pleased to hear you're happy with your product and that our delivery and communication met your expectations. We really appreciate your feedback!
Smooth Operator.
Smooth from beginning to end and sooner than expected. Great quality products. Very happy customer.
26 June 2026
Reply from Christow
Thank you for your fantastic review! We're delighted to hear everything went smoothly and that you're happy with the quality of your products. We really appreciate your support and hope to welcome you back again soon!
Easy to order,quick delivery ,excellent…
Easy to order,quick delivery ,excellent product.
26 June 2026
Reply from Christow
Thank you for your lovely review! We're delighted to hear you had an easy ordering experience, quick delivery, and are happy with your product. We really appreciate your support!
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