Bought a Samsung Galaxy S20 FE for my wife. Saved a lot of money by not buying from Samsung. Free next day Royal Mail delivery as promised. The phone is cheaper because its a European model, but it's... See more
Company replied
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Good customer service, but did not manage next day delivery and I had to phone up. Phone was not UK version and they open phone box to put in UK charger. Pity Samsung supply 15w charger and not 25w wh... See more
I had my phone with Chitter Chatter nearly 2yrs ago. Everything has been fine, straightforward communication. So I've just been to look on the website, to see what phones are available for my next upg... See more
I ordered the phone and it came via royal mail as promised. Unfortunately there was a problem at the warehouse and i got the wrong phone. However, it was sorted out immediately at no cost to me and... See more
Company replied
Company details
Written by the company
Chitter Chatter offer amazing value deals on the latest mobile phones from the UK's biggest, fastest networks. We've been looking after customers and their mobiles for over 25 years, and with over 2 million happy customers, we'd love to help you too. Come and visit us for your next mobile phone, upgrade, SIM Only deal, Mobile Broadband plan, and all the latest phones from Apple, Samsung, Google, Sony, Huawei, Motorola, OnePlus and more. What's important to you, is important to us.
Contact info
Bemin House, Cox Lane, Chessington, United Kingdom
- 0208 185 7579
- customerservice@chitterchatter.co.uk
- chitterchatter.co.uk
4.4
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I was a little surprised that the phone…
I was a little surprised that the phone wasn't a UK version, but after a chat with customer services I was reassured that the charger was a proper UK Samsung one, and it's a piece of cake to set the phone up with English as default. It could have been clearer that the phone had been re-boxed and the European charger replaced with a UK one, and this is what made the phone considerably cheaper than a standard product.
30 June 2022
No purchase ....yet
No purchase ....yet! I have tried to contact this company several times by all possible means including phone calls, messenger & FB and I've not had any response whatsoever. Their website is refusing to take payment. If there's a problem with the system they should be upfront & say so. Hugely disappointing.
27 June 2022
Unprompted review
Reply from Chitter Chatter
Hi, thank you for getting in touch. Our website checkout is having a few issues right now but will be resolved asap. We will confirm on here as soon as resolved.
Reply from Chitter Chatter
Great to hear, thank you!
Reply from Chitter Chatter
Great to hear, thank you for shopping with us.
Not worth the money Refurbished but nit…
Not worth the money Refurbished but not clearly mentioned
Already faulty
10 June 2022
Reply from Chitter Chatter
Hi, sorry to hear this. All our refurbished phones are labelled as refurbished on the website and include a 12 month warranty. If you need to return a faulty phone, please contact us at customerservice@chitterchatter.co.uk.
Excellent service
Excellent service - no nonsense, secure supply of a mobile phone that I am simply delighted with - a very well done to Chitter Chatter!
9 June 2022
Reply from Chitter Chatter
That's what we like to hear! Thank you!
All went to plan
8 June 2022
sent out very quick- really good price…
sent out very quick- really good price really happy
6 June 2022
Why only 30 day manufacturing guarantee!???
Cheapest deal on the Web for the mid-range Samsung mobile I decided upon.
But the sticking point is their 30 day manufacturing defects guarantee period.
Why only 30 days when the UK law gives us 1 year minimum guarantee!?
Chitter Chatter responded with they "provide a lifetime guarantee against manufacturer faults and defects on all new phones, and 12 months on refurbished phones"!
However, their delivery documents specifically state 30 days!
Come on Chitter Chatter, it's your delivery documents, get them sorted......
6 June 2022
Reply from Chitter Chatter
Hi, thank you so much for your review. We actually provide a lifetime guarantee against manufacturer faults and defects on all new phones, and 12 months on refurbished phones. Please email customerservice@chitterchatter.co.uk if needed and we'll be happy to provide any further info.
Phone arrived when they said it would
Phone arrived when they said it would, easy to order
3 June 2022
Excellent service ,speedy delivery
3 June 2022
First time customer.. excellent service.
I was a little reluctant to order through this site as I have never heard of them before. However their service was excellent - keeping me informed on delivery status, answering questions - as well as excellent prices Well done !!!
29 May 2022
Unprompted review
Reply from Chitter Chatter
Thank you Neil for your review and for shopping with us! Much appreciated.
Phone arrived without delay, well packaged and I could not ask for more.
Phone arrived within 2 days after order placement and is exactly what I ordered.
Boxed and sealed. Will highly recommend Chitter Chatter. WELL DONE.
29 May 2022
Reply from Chitter Chatter
Thank you Colin for your review!
Good price
Good price. Well packaged. Ordered one day delivered the next. What else could I want? Easy ordering with clear details and details of how to return if dissatisfied.
28 May 2022
Reply from Chitter Chatter
Thank you for your review!
Your overall service is very good
Your overall service is very good, but there is confusion about delivery on your emails. The first email on 17 May, said orders received before 5,00pm would be despatched for next day delivery, my order was placed before 5.00pm. However, the second email on 17 May said: Delivery is expected within the next 2-3 days as per the delivery message on our web site and we will email you to confirm delivery as soon as stock arrives.
Nonetheless the phone was delivered on Thursday 19 May, so I am very pleased with you.
28 May 2022
Reply from Chitter Chatter
Thank you for your review and apologies for any confusion on the emails - we will take a look at that. Glad you received your phone and thank you for choosing Chitter Chatter.
___________________
Earn up to £40 cash back on your order when you refer a friend: https://www.chitterchatter.co.uk/refer-a-friend
Samsung Galaxy A52S
Ordered new phone and it arrived next business day, great service and I was updated with the progress of the order as it progressed. I have no hesitation in recommending Chitter Chatter and purchasing further products from them! Great service.
28 May 2022
Reply from Chitter Chatter
Thank you for shopping with us.
___________________
Earn up to £40 cash back on your order when you refer a friend: https://www.chitterchatter.co.uk/refer-a-friend
Reply from Chitter Chatter
Thank you.
___________________
Earn up to £40 cash back on your order when you refer a friend: https://www.chitterchatter.co.uk/refer-a-friend
Reply from Chitter Chatter
Thank you for shopping with us.
___________________
Earn up to £40 cash back on your order when you refer a friend: https://www.chitterchatter.co.uk/refer-a-friend
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