Chips.gg Casino Reviews 344

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the website for its excellent design and user-friendly interface, making for a smooth and enjoyable experience. Many people highlight the fast and secure withdrawal process, often describing it as instant. The staff and customer service team are frequently commended for being helpful, professional, and responsive, contributing to a positive overall impression. However, some people were dissatisfied with the payment and withdrawal process, reporting issues with delays and unexpected verification requests. A few other people also mentioned that their accounts were put under review or limited, which caused inconvenience.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers praise the fast and instant... See more

Website

Customers had positive experiences with the website. Many reviewers praise the site's smooth operation, fast... See more

User experience

Clients share positive opinions on user experience. Many reviewers describe their overall experience as fair... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the support team,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and quick... See more

Based on these reviews

Rated 4 out of 5 stars

I’ve had a mostly positive experience with this sportsbook. I was impressed with their high betting limits (15k USD wasnt problem within some big markets) and quite fast withdrawals, which made th... See more

Rated 5 out of 5 stars

World Best Online Casino Let me say very proudly that I'm a member of world's best online crypto gambling casino Chips.gg 💚❤️ It's more than a casino having the most sophisticated and loving commu... See more

Rated 5 out of 5 stars

I’ve been using Chips.gg for a 2years now and I absolutely love it. The admin( ohmzz cozy tacy ) are super friendly and always active, which really makes the community stand out. The players her... See more


Company details

  1. Online Casino or Bookmaker

Written by the company

The Ultimate Online Cryptocurrency Casino. When the house wins YOU win.


Contact info

3.9

Great

TrustScore 4 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

I’ve been using Chips.gg for a 2years…

I’ve been using Chips.gg for a 2years now and I absolutely love it. The admin( ohmzz cozy tacy ) are super friendly and always active, which really makes the community stand out. The players here are supportive, the vibe is great, and it feels more like a family than just a casino platform.

The games and challenges are exciting and keep things fresh — there’s always something new to enjoy. On top of that, the support team is outstanding: fast, helpful, and professional every time I needed them.

Honestly, it’s the best crypto casino experience I’ve had so far. Highly recommend it to anyone looking for a fun, safe, and engaging place to play!

moufmouf

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Fast Withdraws

I've been with chips for 4 years and counting, the staff and and community are amongst the best out there. Fast withdraws, tons of challenges and a weekly Beat The Boss to keep things exciting!

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Fast withdrawals

It seems they have resolved the previous issue, and withdrawals are now back to nearly instant or just a few hours, even for tens of thousands in winnings.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

wagered 100k for the vip reload and…

wagered 100k for the vip reload and free spins from host. Instead of benefits i was hit with KYC and i never got the reloads of the free spins to this day Chips.gg is still giving me the run around saying i dont have the wager. Don't play here the admin is immature and takes it personal when told the truth about his site.
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Response to reply of review.
Ive made several attempts in contacting support. The person in charge of the VIP reloads and Bonuses (Free spins) is the admin and he no longer was replying back to my DM on Telegram. SO clearly the admin was deliberately ignoring me. There is no excuse for this AND i still have not received my reloads or my free spins.

7 September 2025
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hey,

please provide us with extra information to identify you and we'll re-check if the entire situation was handled with the proper care.

Looking forward to help you out!

Rated 1 out of 5 stars

This casino operates with deceptive and…

This casino operates with deceptive and discriminatory practices. My account was banned solely because I am French, even though their terms allowed me to register, wager, and bring affiliates—who are also French and continue to play without restrictions. I fulfilled the wagering requirements to qualify for the lifetime rewards promised every three months, yet the casino blocked my withdrawals and prevented me from accessing my affiliate earnings.

Such behavior constitutes misleading advertising, breach of contractual obligations, and discrimination. Players should be aware that this platform does not honor its own commitments and applies its rules inconsistently. I strongly recommend avoiding this casino, as it shows no respect for fairness, transparency, or basic consumer rights.

8 September 2025
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello,

there are places gambling is not allowed from, which is also stated in our Terms of Service under 3.3.

Please, make sure that your country is not in "Restricted Jurisdiction" list.

Rated 5 out of 5 stars

The best casino ever

The best casino ever
Thhe event , the promotion, the coustmer service, the new game they always update it

Im in chips since 2022 i dont face any issue
And im always happy with vip achievements

Thanks chips for being the best casino i ever used

Neom

27 August 2025
Unprompted review
Rated 5 out of 5 stars

LawBreak

The original RTP is also high, the balance decreases slowly, and when you win, you can win at once.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

Bookie Fabricated Terms of Service to avoid paying winnings

I submitted a withdrawal request on the platform and I was asked to verify my account. They sent a link which I followed, submitted every document and did the live verification. In a matter of minutes I was verified, they asked me to hold on and they would get back to me. In a few days they did and sent me this- Profile image for Jon
Jon
• 1w ago
Hello there Emmyranking23.
Following a comprehensive review of your Sportsbook activity, our team has identified usage patterns that do not fully align with the intended use of the Chips.gg Sportsbook platform.
As a result, access to Sportsbook features on your account has been limited moving forward. These measures have been taken to help ensure a fair, sustainable, and enjoyable environment for all members of the Chips.gg community.
As a courtesy, you are permitted to withdraw any balance from your account. Feel free to check out our casino side where you can play slots and our original games.
If you have any questions or require assistance with the withdrawal process, please don’t hesitate to contact our support team

After seeing this, I went ahead to make a withdrawal request. When i did so they denied my request and sent this Upon checking, your recent withdrawal request has been reverted to your account. Successful withdrawals are determined by your account’s allowance. Unfortunately, at this time you'll need to wager more to increase your allowance.
Please note that we are unable to provide the exact withdrawable allowance, as it changes from time to time.

..... this clearly means that they just want me to keep betting to lose the money. I have turned the balance over as many times as I could. Also, the ACCOUNT ALOWANCE they talk about is not in the sportsbooks terms and conditions, it's fabricated to avoid paying my money. I have submitted an appeal through a mediation channel, if they rctify thr problem, I'll come back with an update.

29 May 2025
Rated 1 out of 5 stars

0.02 usd maxbet/cannot withdraw

0.02 usd maxbet/cannot withdraw
this bookmaker cut my bet limits. 0.002 usd is max. also my account is fully verified!!!! i made about 5 deposits and now cannot withdraw the small amount of my funds. they write smth about checking my account)) what for? i lost more than won in total amount of deposits..
---
Command History
Complete history of cryptoWithdraw commands.

0
Date
Network / Chain
Address
Amount
Transaction ID
16 hours ago
Bitcoin
bc1q34…q98dtw
btc
-0,00101401
Refunded
---
so they just cancelled my withdrawal request. i read the same situation which happened with other players also(( so they are total scammers finally
---
also want to add that my letters by email are without answer(
---
the story continues(( do not pay and do not return maxbet limits
and.. no answers///
___
Date
Network / Chain
Address
Amount
Transaction ID
12 hours ago
Bitcoin
bc1qp7…cky4cm
btc
-0,00102019
Refunded
a day ago
Bitcoin
bc1qj3…7xp2fr
btc
-0,001
Refunded
3 days ago
Bitcoin
bc1qj3…7xp2fr
btc
-0,00101401
Refunded
3 days ago
Bitcoin
bc1q34…q98dtw
btc
-0,00101401
Refunded

30 May 2025
Unprompted review
Rated 2 out of 5 stars

Refused to make the payment

They refused to make the payment
They refused to make the payment. Support claims that payments are processed automatically and that I am required to increase the allowance, the total amount bet in order to make a withdrawal. They do not inform me how much more I should bet or the date on which I can withdraw.

22 May 2025
Unprompted review
Rated 1 out of 5 stars

Banned VIP after withdraw failing for 8 hours

I deposited 35 usd in hopes in making some money today. I barely broke even and decided to call it a day. I tried withdrawing in ltc and noticed it was taking longer than usual so i contact support where Deedee says "Occasional delays may arise due to network congestion or processing queues. We appreciate your patience and assure you that your transaction is being processed and will appear as soon as it's complete." I wait and contact again 2 hours later where he replies with the same thing. Then another 2 hours and they say "If it gets reverted, it's typically due to insufficient withdrawal allowance, meaning you'll need to place more wagers to increase your allowance." which I don't understand as the withdraw says it was a success and he did not explain why I need to bet more which made it seem like he want me to lose my money. Then the conversation was moved to Kris where he says the same thing Deedee said at the start (6 hours in). 1 hour later and the withdraw gets returned back to me and I ask if he can swap the cryptocurrency as it look like they have issues with ltc but he said it's not possible. Then on the 8th hour he says I am banned for violating T&S rule 3.5, 2.1.17 and 13.1 and give me a bullshit email for me to send which I have to contact support team about this. I am level 28 and considered VIP but they mute me in chat saying I was banned when other people in chat was also having issues withdrawing and will not answer in live chat what they will do about my withdraw or even return the deposits i make today even though i lose $200 3 days ago. I'm sure they will never reply to my email and if they do I will edit the review but I was given poor treatment for a vip.

30 April 2025
Unprompted review

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