I ordered late in the evening needing a premium delivery service. I incorrectly input an old email address which I no longer have access to. On contacting Child's Play clothing, they amended the detai... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really well packaged items and a really good deal on my little girls hoka rincon trainers for going back to school,highly recommended and I will be shopping here from now on.. first class service and... See more
Company replied
Excellant service overall Lovely item great quality Great box to gift Quick delivery Easy to order All info available needed Definately recommending n shopping again
Company replied
Product came a day early, which is always a bonus, and was well packaged. The item also came gift wrapped in a lovely box and since this was an early birthday present for my daughter it was a very wel... See more
Company replied
Company details
Written by the company
Welcome to the most stylish children’s clothing retailer in the world. Since Childsplay Clothing first opened its London store in 1990, it has led the way in sourcing the most desirable and cutting-edge designer brands. Launching online in 2007, and now with over 200 designer brands, the website is internationally renowned. Stocking exclusive designers such as, GUCCI, Dolce & Gabbana, Fendi and Burberry, the Childsplay Clothing buying team work tirelessly to stay ahead of the curve. Offering our customers the best selection of Children’s wear on the planet! Newborn - 16 Years.
About Childsplay Clothing
Written by the company
Our Guarantee
The World's Favourite Online Kids Designer Store
WE DELIVER WORLDWIDE
With our world renowed logistic partners we strive to offer the finest delivery services available to all regions around the world including:
Europe (Spain, France, Italy, Germany, Holland)
Middle East (United Arab Emirates, Qatar, Dubai, Kuwait, Saudi Arabia, Azerbaijan)
Asia (Japan, China, India, Korea)
African Nations (South Africa, Egypt, Algeria)
North America (USA, Canada)
South America (Brazil, Argentina, Uruguay)
Australian Nations (Australia, New Zealand)
Russian Federation (Russia, Ukraine, Lithuania)
Contact info
4.6
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought this item for a birthday gift
I bought this item for a birthday gift. The colour and quality are very good and as described. It was well received and a good fit. Postage and package were superb, with the box containing the item , which made gift wrapping easy and more presentable. I will buy again from this company. Thank you.
10 June 2026
Reply from Childsplay Clothing
Thank you for your lovely review Jean. We're delighted to hear the item was well received as a birthday gift and that you were pleased with the colour, quality, and fit.
It's also great to know the packaging helped make gifting easier and more presentable. We really appreciate your kind words and your intention to shop with us again.
We look forward to welcoming you back soon.
Best wishes
The Childsplay Clothing team
It's took so long to arrive
It's took so long to arrive, almost one month tell they deliver my order
9 June 2026
Reply from Childsplay Clothing
Thanks so much for taking the time to leave your feedback Zainab, and we're really sorry to hear that you were disappointed with the timeframe in which your order was delivered.
We're sorry that your order took longer to arrive than expected. Due to restrictions affecting deliveries to the destination country at the time, the order was placed using a reserve service which secured the stock until shipping became available again.
As soon as shipping resumed, we contacted the customer and dispatched the order immediately. The parcel was shipped on 9th June and delivered on 11th June.
We understand the frustration caused by any delay and apologise that we were unable to dispatch sooner due to circumstances beyond our control. We appreciate the feedback and are always here to help should any assistance be needed.
Best wishes
The Childsplay Clothing team
I'm so satisfied and happy with my…
Great selection of stylish children’s clothing with good quality and fast delivery.
Very satisfied every time I shop here for my daughter.
4 June 2026
Reply from Childsplay Clothing
Thank you for your wonderful review Orteo. We're delighted to hear that you love our selection of children's clothing and appreciate the quality and fast delivery.
It's fantastic to know that you're consistently satisfied when shopping for your daughter. We truly value your support and look forward to helping you find more special pieces in the future.
Best wishes
The Childsplay Clothing team
Definitely worth shopping with.
Been shopping with them for over 15years now......Great customer service any issues like my last order was resolved promptly and agent I spoke to was really nice kept me.informed and emailed me with outcome, saving me time waiting on the phone. They also do best the sales :)
22 May 2026
Reply from Childsplay Clothing
Thank you for your continued loyalty over the past 15 years Sumayyah. We're delighted to hear that you've consistently enjoyed shopping with us.
We're especially pleased that our team was able to resolve the issue with your recent order quickly and keep you informed throughout the process. Providing excellent customer service is always our priority.
And we're glad you enjoy our sales too! We truly appreciate your support and look forward to welcoming you back for many more years to come.
Best wishes
The Childsplay Clothing team
Reply from Childsplay Clothing
Thank you for your lovely review Alison. We're delighted to hear you had a great experience and that you enjoyed the packaging. We take great care to ensure every order feels special, so it's wonderful to know this was appreciated.
We look forward to welcoming you back again soon.
Best wishes
The Childsplay Clothing team
Great Experience
Easy ordering system, delivery was efficient and the product exceeded expectation. DHL communicate better than Aus Post and listened to delivery instructions.
3 June 2026
Reply from Childsplay Clothing
Thank you so much for your lovely feedback Pauline!
We’re really pleased to hear that you found the ordering process easy and that your delivery was efficient. It’s also great to know the product exceeded your expectations and that the courier service followed your delivery instructions well.
We truly appreciate you taking the time to share this, and hope to see you again soon!
Best wishes
The Childsplay Clothing team
Fast delivery time ever
Fast delivery time ever, usually it would take a week, but it’s just 2 days
2 June 2026
Reply from Childsplay Clothing
Thank you so much for your feedback Emily!
We’re really pleased to hear your order arrived so quickly to the US, especially compared to the usual delivery time, and that you had such a positive experience.
We truly appreciate you taking the time to share this, and hope to see you again at Childsplay Clothing soon!
Best wishes
The Childsplay Clothing team
The package is brilliant
The package is brilliant. You can also find the staff's signature in the bill. I'm very impressed.
2 June 2026
Reply from Childsplay Clothing
Thank you so much for your wonderful feedback Sophie!
We’re thrilled to hear that you were so impressed with your order, and that the packaging and personal touch from our team made a positive impression.
We really appreciate you taking the time to share this, and hope to see you again at Childsplay Clothing soon!
Best wishes
The Childsplay Clothing team
Great service and choice of products
Great service and choice of products. Items were delivered on time and carefully packaged in a lovely box.
2 June 2026
Reply from Childsplay Clothing
Thank you so much for your lovely feedback Alex!
We’re really pleased to hear you were happy with our service and product selection, and that your order arrived on time and beautifully packaged.
We truly appreciate your support and hope to see you again at Childsplay Clothing soon!
Best wishes
The Childsplay Clothing team
Reply from Childsplay Clothing
Thank you so much for your kind feedback Caroline!
We’re really pleased to hear you were happy with both our service and pricing. Your support means a lot to us, and we hope to see you again at Childsplay Clothing soon!
Best wishes
The Childsplay Clothing team
Every piece I received was authentic…
Every piece I received was authentic and exactly as described. The delivery was prompt and arriving well within the estimated timeframe. Overall I recommend Child play for anyone looking for quality children’s clothing.
1 June 2026
Reply from Childsplay Clothing
Thank you so much for taking the time to leave such wonderful feedback Maria!
We're delighted to hear that you were happy with the authenticity and quality of your items, and that your order arrived promptly within the expected timeframe. Providing genuine designer childrenswear alongside excellent service is something we take great pride in, so it's fantastic to know we delivered on both.
Thank you again for your recommendation – it truly means a lot to us. We look forward to welcoming you back to Childsplay Clothing again soon!
Best wishes
The Childsplay Clothing team
Great service
Very easy ordering arrived in a day from ordering came beautifully presented very happy 😊
3 June 2026
Reply from Childsplay Clothing
Thank you so much for your lovely review Lynda! We're delighted to hear that you found the ordering process easy and that your order arrived so quickly.
It's wonderful to know you were happy with how beautifully it was presented too.
We really appreciate your kind words and hope to see you again soon.
Best wishes
The Childsplay Clothing team
Reply from Childsplay Clothing
Thank you so much for your kind review Damilola! We're really pleased to hear that you were happy with the fast delivery and the packaging of your order.
We truly appreciate your support and hope to see you shopping with us again soon!
Best wishes
The Childsplay Clothing team
Reply from Childsplay Clothing
Thank you so much for your lovely review Mrs Adcock! We're delighted to hear that your order arrived beautifully packaged and in good time.
It means a lot to know you had such a positive experience. We really appreciate your kind words and support, and we hope to see you again soon!
Best wishes
The Childsplay Clothing team
The clothing is always good quality and…
The clothing is always good quality and it arrives the nxt day.
I Love this shop
4 June 2026
Reply from Childsplay Clothing
Thank you so much for your lovely review! We're delighted to hear you're happy with the quality of our clothing and the next-day delivery service.
It means a lot to know you love shopping with us, and we really appreciate your support.
We look forward to seeing you again soon!
Best wishes
The Childsplay Clothing team
Absolutely fabulous as usual from…
Absolutely fabulous as usual from ordering to delivery to beautiful quality item - Perfect in every way - Thankyou !!
1 June 2026
Reply from Childsplay Clothing
Thank you so much for your wonderful review Trudy! We're absolutely delighted to hear that everything was perfect, from the ordering process and delivery right through to the quality of your item.
Your kind words mean so much to our team, and we're grateful for your continued support. We hope to welcome you back again soon for another fabulous shopping experience!
Best wishes
The Childsplay Clothing team
Reply from Childsplay Clothing
Thank you for your review Shirin! We're so pleased to hear that you're happy with our products.
We truly appreciate your support and hope to see you shopping with us again soon!
Best wishes
The Childsplay Clothing team
Reply from Childsplay Clothing
Thank you so much for your lovely review Yasmina! We're delighted to hear that you love the dress. We hope it brings lots of joy and becomes a favourite in your wardrobe.
Thank you for shopping with us, and we look forward to welcoming you back again soon!
Best wishes
The Childsplay Clothing team
Beautiful presentation box with my…
Beautiful presentation box with my order. Made the item (Jelly cat) look even more lavish that it is!!
2 June 2026
Reply from Childsplay Clothing
Thank you so much for your wonderful review Nicola! We're delighted to hear that you loved the presentation box.
We believe every order should feel special from the moment it arrives, so it's fantastic to know it made your Jellycat feel even more luxurious.
We really appreciate your feedback and hope you enjoy your new Jellycat!
Best wishes
The Childsplay Clothing team
Always love buying from here
Always love buying from here, great delivery service and quality always excellent
29 May 2026
Reply from Childsplay Clothing
Thank you so much for your lovely review Stephanie! We're delighted to hear that you always enjoy shopping with us. It's fantastic to know that both our delivery service and product quality continue to meet your expectations.
We truly appreciate your continued support and look forward to welcoming you back again soon!
Best wishes
The Childsplay Clothing team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.