Childsplay Clothing Reviews 

10,487
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 888 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising its reliable service. Customers frequently mention that the products are of exceptional quality, reasonably priced, and always arrive beautifully wrapped in lovely presentation boxes ideal for gifting. Consumers also love the remarkably swift delivery times and the exceptionally smooth, easy-to-navigate ordering process from start to finish. However, some people mentioned experiencing frustrating delivery delays, unexpected transit issues, or rather careless parcel handling by carriers. A few reviewers also noted receiving incorrect items, dealing with unhelpful support, or finding that specific clothing items ran much smaller than expected.

What people talk about most

Product

Consumers find product to be positive, highlighting excellent quality, authentic branded merchandise, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting fast shipping... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the excellent clothing... See more

Order

Reviewers highlight positive aspects of order, noting an easy and smooth ordering process alongside fast... See more

Service

Clients share positive opinions on service, highlighting first-class assistance, fast shipping, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered late in the evening needing a premium delivery service. I incorrectly input an old email address which I no longer have access to. On contacting Child's Play clothing, they amended the detai... See more

Company replied

Rated 5 out of 5 stars

Really well packaged items and a really good deal on my little girls hoka rincon trainers for going back to school,highly recommended and I will be shopping here from now on.. first class service and... See more

Company replied

Rated 5 out of 5 stars

Excellant service overall Lovely item great quality Great box to gift Quick delivery Easy to order All info available needed Definately recommending n shopping again

Company replied

Rated 5 out of 5 stars

Product came a day early, which is always a bonus, and was well packaged. The item also came gift wrapped in a lovely box and since this was an early birthday present for my daughter it was a very wel... See more

Company replied


Company details

  1. Children's Clothing Store
  2. Baby Store

Written by the company

Welcome to the most stylish children’s clothing retailer in the world. Since Childsplay Clothing first opened its London store in 1990, it has led the way in sourcing the most desirable and cutting-edge designer brands. Launching online in 2007, and now with over 200 designer brands, the website is internationally renowned. Stocking exclusive designers such as, GUCCI, Dolce & Gabbana, Fendi and Burberry, the Childsplay Clothing buying team work tirelessly to stay ahead of the curve. Offering our customers the best selection of Children’s wear on the planet! Newborn - 16 Years.

About Childsplay Clothing

Written by the company

Our Guarantee

The World's Favourite Online Kids Designer Store

The World's Favourite Online Kids Designer Store
WE DELIVER WORLDWIDE With our world renowed logistic partners we strive to offer the finest delivery services available to all regions around the world including: Europe (Spain, France, Italy, Germany, Holland) Middle East (United Arab Emirates, Qatar, Dubai, Kuwait, Saudi Arabia, Azerbaijan) Asia (Japan, China, India, Korea) African Nations (South Africa, Egypt, Algeria) North America (USA, Canada) South America (Brazil, Argentina, Uruguay) Australian Nations (Australia, New Zealand) Russian Federation (Russia, Ukraine, Lithuania)

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.6

All reviews

(10,487)

904 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and efficient with good price

Fast and efficient with good price. Their own branded packaging was superb.

I did not like their choice of delivery company but that’s because of local issues so check that

23 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Gerard! We're delighted to hear you found our service fast and efficient, enjoyed our prices, and loved our signature packaging.

We really appreciate your feedback regarding the delivery company too. Whilst we're sorry your local experience wasn't ideal, we're grateful you took the time to share your thoughts. Please do get in touch with our Customer Care team before placing your next order, and we'd be more than happy to see if we can arrange an alternative delivery option for you.

We hope to welcome you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Delivery was quick

Delivery was quick, excellent customer service

23 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback Carol! We're delighted to hear your order arrived quickly and that you had an excellent experience with our customer service team.

We truly appreciate your support and hope to see you shopping with us again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

I love the items they sell for babies…

I love the items they sell for babies and children! The customer service is phenomenal, too!

18 June 2026
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Reply from Childsplay Clothing

Thank you so much for your lovely feedback JoLee! We're absolutely delighted to hear that you love our baby and children's collections, and it's wonderful to know our customer service made such a positive impression too.

Your kind words truly mean so much to us, and we hope to welcome you back again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great service

Great service, great items

18 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback Helen! We're so pleased to hear you were happy with both our service and your items.

We really appreciate your support and hope to see you shopping with us again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

My favourite go to designer branded…

My favourite go to designer branded website. For all 3 of my children. For over a decade now.
They’re packing is elegantly beautiful.

17 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your continued support over the years Fatima! It truly means the world to us to have been your go-to for all three of your children for over a decade.

We're absolutely delighted to hear you love our packaging too, we always want every order to feel extra special.

We really appreciate your lovely feedback and look forward to being part of your family's journey for many more years to come.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great service and communication

Great service and communication. My item came in a lovely boutique like box.
Clothing purchased was value for money and arrived well package.

8 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback Mrs Smith! We're delighted to hear you were happy with our service and communication, and that your order arrived in such a lovely boutique-style box.

It’s also great to know you felt the clothing was good value for money and well packaged. We really appreciate your support and hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Liked my purchase and the delivered…

Liked my purchase and the delivered timely

19 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback Erin! We're delighted to hear that you were happy with your purchase and that it arrived in a timely manner.

We truly appreciate your support and hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great price

Great price , great service and packaging was a nice touch

18 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback! We're delighted to hear you were happy with the price and service, and we're especially pleased that the packaging stood out too.

We love adding those extra little touches, so it's wonderful to know they were appreciated.

We truly appreciate your support and hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Excellent service arrived in a…

Excellent service arrived in a beautiful presentation box

17 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback Clare! We’re delighted to hear you were pleased with the service and that your order arrived in a beautiful presentation box.

We really appreciate your support and hope you enjoy your purchase!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Website excellent and easy to…

Website excellent and easy to navigate.product wonderful quality and arrived very fast, highly recommend.

15 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your kind feedback John! We’re really pleased to hear that you found our website easy to navigate and that you’re happy with the quality of your product and the fast delivery.

We truly appreciate your recommendation and support and hope to see you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Always great service

Always great service. Quick delivery, beautifully packed.

10 June 2026
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Reply from Childsplay Clothing

Thank you for your kind review Holly. We're delighted to hear you consistently receive great service and are pleased with our quick delivery and beautiful packaging.

We really appreciate your support and look forward to welcoming you back again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Always best prices

Always best prices

10 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your feedback Ruqayya. We're really pleased to hear you’re happy with our pricing.

We truly appreciate your support and look forward to seeing you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Offers

Offers
Easy navigation
Quality
I just keep going back and love every piece

9 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your lovely feedback Marlene. We're so pleased to hear you enjoy our offers, easy website navigation, and the quality of our pieces.

It means a lot to know you keep coming back and love every purchase. We really appreciate your support and look forward to seeing you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

The clothes packaging and wrapping is…

The clothes packaging and wrapping is very nice. Always the clothes ordered are well presented and make you happy and want to order again.

10 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your kind review Yasmeen. We're delighted to hear you’re pleased with the quality of our packaging and presentation.

It’s wonderful to know that receiving your orders brings you joy and encourages you to shop with us again. We really appreciate your support and look forward to welcoming you back soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Quality

Ive, always shopped with them since kids was small!
Also they had store, years ago in Ilford!
I love there things, love how they pack!
Much appreciated...

8 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your lovely review Gurpal and for your continued support over the years. It means a great deal to us to hear that you’ve been shopping with us since your children were small, and even remember our Ilford store.

We’re so pleased you love our products and the care we put into our packaging. Your kind words are truly appreciated, and we look forward to serving you for many more years to come.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Quick shipping

Quick shipping, Quick returns, easy return process

8 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your feedback Maja. We're delighted to hear you were happy with our quick shipping and that the returns process was easy and straightforward for you.

We really appreciate your support and look forward to seeing you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Very understanding I made an order with…

Very understanding I made an order with the wrong size they immediately reached out to help accommodate. Great customer service loved it.

8 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your kind review Adalis. We're really pleased to hear our team was able to quickly step in and help resolve the sizing issue with your order.

It's great to know you felt supported throughout and enjoyed the service. We truly appreciate your feedback and look forward to welcoming you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Found the sneakers cheaper than…

Found the sneakers cheaper than anywhere else. Love your service fast and quick.

11 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your lovely feedback. We're delighted to hear you found great value on the sneakers and were happy with our fast service.

We really appreciate your support and look forward to seeing you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Fast and good

Fast and good

10 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your feedback Sabeur. We're glad to hear you were happy with the speed of delivery and the service.

We really appreciate your support and look forward to seeing you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

I bought this item for a birthday gift

I bought this item for a birthday gift. The colour and quality are very good and as described. It was well received and a good fit. Postage and package were superb, with the box containing the item , which made gift wrapping easy and more presentable. I will buy again from this company. Thank you.

10 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your lovely review Jean. We're delighted to hear the item was well received as a birthday gift and that you were pleased with the colour, quality, and fit.

It's also great to know the packaging helped make gifting easier and more presentable. We really appreciate your kind words and your intention to shop with us again.

We look forward to welcoming you back soon.

Best wishes
The Childsplay Clothing team

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