"Fast, Friendly & Efficient" Leo has a good & positive approach " Very Professional & informative ” Especially after Maya left .. happy to meet with Leo this morning "Highly rec... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
John and Ronnie made the experience sooo good and were honest and forthright in their dealings throughout the booking. Go the best price business class fair with short lay overs and great seat allocat... See more
Company replied
Jim made my flight booking process smooth and stress-free. He handled everything efficiently and simplified what could have been a complicated task. Really appreciate his quick help and clarity! Th... See more
Company replied
I was communicating with 2 staff members at CheersTravel today and both of them were very helpful and respectful. Zara was trying very hard to help me, but unfortunately, I was struggling to unders... See more
Company replied
Company details
Written by the company
Cheerstravel.com.au is a Australia Based online Travel Company with experience of more then two decades into Travel Industry. Cheers Travel Partner is a Trading name for Akash Travels Pty Ltd. Cheers travel believe " Where you book Matters". We have millions of Happy Customers and will continue to focus on best customer service.
Contact info
Australia
- cheerstravel.com.au
4.9
Excellent
15K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from Vibhor
Vibhor was very helpful, managed to get us the best air fares and made sure we were aware of all the formalities before finalising the booking. I would highly recommend this business based on my experience today.
9 May 2026
Unprompted review
Reply from Cheerstravel
Dear Leena,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
"Fast, Friendly & Efficient"
"Fast, Friendly & Efficient"
Leo has a good & positive approach
" Very Professional & informative ”
Especially after Maya left ..
happy to meet with Leo this morning
"Highly recommend for anyone wanting a stress-free travel Booking with Cheers Travel "
Will definitely be a repeat customer
Thanks Leo ... Appreciate your kind Support.
All the Very best !!!!
Kind Regards
Sheryl
Australia Melbourne
8 May 2026
Unprompted review
Reply from Cheerstravel
Dear Sheryl,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
It was a pleasure dealing with Prince…
It was a pleasure dealing with Prince earlier, well mannered, great help nothing is problem, he knows his product, this trip it’s only for me I’m sure he will hear me again to book for the whole family.
Respect
8 May 2026
Unprompted review
Reply from Cheerstravel
Dear Omar,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
I recently booked tickets for my…
I recently booked tickets for my parents through Cheers Travels, and I am extremely happy with their service. The entire experience was smooth, professional, and stress-free from start to finish. The team was very supportive, patient, and helpful in finding the best flight options that suited our needs and budget.
What impressed me the most was their quick response and caring attitude. They guided us through every step, answered all our questions clearly, and made sure everything was perfectly arranged for my parents’ journey. Their customer service is truly excellent, and they genuinely care about their clients.
I highly recommend Cheers Travels to anyone looking for reliable ticket booking and outstanding support. Thank you for making my parents’ travel experience comfortable and hassle-free!
7 May 2026
Unprompted review
Reply from Cheerstravel
Dear Gurpreet,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Cheers to Cheerstravel
I purchased Perth to India flight using Cheerstravel. They gave me the best price which includes cabin and checked baggage. Ticket fare from other sites was slightly higher and also not giving checked baggage at that price. Booking process was simple. After booking, I received a call from one representive. her name is Preeti. She gave me the choice of seat selection at free of cost. Happy to get such service. Based on my first experience with them, I am giving 5 stars to them and hoping that in future they will maintain such good customer services.
7 May 2026
Unprompted review
Reply from Cheerstravel
Dear Tanmay,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Reply from Cheerstravel
Dear Sachin,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Smooth booking
Booking at Cheers Travel was smooth and easy. I was skeptical at first with a name I haven't heard of, but it feels better to purchase from a local Australian company (instead of global 3rd party travel company like eDreams or Traveloka), knowing that Australian's consumer law protects consumers in the country
4 April 2026
Unprompted review
Reply from Cheerstravel
Dear Darren,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Lisa provided a professional response…
Lisa provided a professional response to a situation where the prices of flights were fluctuating and changing. She did this carefully and with consideration.
4 May 2026
Unprompted review
Reply from Cheerstravel
Dear Annette,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Reply from Cheerstravel
Dear Sayed,
We sincerely regret to hear about your experience and appreciate you bringing this matter to our attention. As per your telephonic conversation with us, we are in touch with the airlines and as soon we have refund update we will connect with you again.
Our team is committed to resolving your concern at the earliest and ensuring a smooth and satisfactory experience. We look forward to assisting you and providing a prompt resolution.
It was very good talked with Emma
It was very good talked with Emma . She was very good and professional. She helped me a lot for my ticket booking for Kathmandu at the last stage.
I am fully happy and satisfied.
5 May 2026
Unprompted review
Reply from Cheerstravel
Dear Prakash,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Great service
Had a conversation with Preeti, give us some best upgrades. Great service by team
5 May 2026
Unprompted review
Reply from Cheerstravel
Dear Pradeep,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
I am very happy to book my tickets and…
I am very happy to book my tickets and very good customer service for cheers travel and sandra is very help full prefer to
5 May 2026
Unprompted review
Reply from Cheerstravel
Dear Dhruvkumar,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Great
Great! - Easy to navigate and straight forward procedure.
Love the human to human after service as well, which I've never experienced with other platforms.
4 May 2026
Unprompted review
Reply from Cheerstravel
Dear Fizz,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Had Great experience with them
2 May 2026
Unprompted review
Reply from Cheerstravel
Dear Atharva,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Good customer service
I had a great experience booking my flight tickets from Cheerstravel. Roxanne was very helpful and took the time to find the best options for me. I really appreciate Roxanne’s effort and professionalism.
3 May 2026
Unprompted review
Reply from Cheerstravel
Dear Fas,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
I spoke with Sandra about completing my trip from Brisbane to Peru
I spoke with Sandra about completing my online check in with connecting flights from Brisbane to Melbourne to Lima (Peru).
Sandra was very helpful.
3 May 2026
Unprompted review
Reply from Cheerstravel
Dear Kim,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Had an amazing flight booking…
Had an amazing flight booking experience with Gautam! From the very beginning, he was incredibly responsive, patient, and attentive to all my preferences. He went above and beyond to find me the best possible deal without compromising on quality.
What really stood out was his dedication—he explored multiple options, kept me updated throughout, and made the entire booking process smooth and stress-free. It honestly felt like he genuinely cared about getting me the best value for my trip.
Highly recommend their services to anyone looking for reliable, professional, and customer-focused travel assistance. Will definitely be booking with them again!
3 May 2026
Unprompted review
Reply from Cheerstravel
Dear Barkha,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Great and quick response and upgrade…
Great and quick response and upgrade free of cost.
3 May 2026
Unprompted review
Reply from Cheerstravel
Dear Anoj,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Very suspicious
I tried to book multiple times, but very time after submitting all personal and card details there is an error that the booking was not processed. After that I would get a phone call from customer service offering me a much higher price
30 March 2026
Unprompted review
Reply from Cheerstravel
Dear Piotr,
We sincerely regret to hear about your experience while booking a flight with us and appreciate you bringing this matter to our attention. Kindly share your booking reference number so we can thoroughly investigate the issue and assist you accordingly.
Our team is committed to resolving your concern at the earliest and ensuring a smooth and satisfactory experience.
We look forward to assisting you and providing a prompt resolution.
Mike has excellent knowledge of booking…
Mike has excellent knowledge of booking process and very good customer service . I highly recommend him for any booking releated inquiries and he do his best to get the best ticket
3 May 2026
Unprompted review
Reply from Cheerstravel
Dear Deep,
Thank you for the excellent 5-star review which will make our day. We are grateful for your message of encouragement.
Together with our professional team, we promise to do our very best to cater to every little thing you need. We greatly value your trust and confidence in us.
Cheers Travel Team
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