Paul was very helpful. I needed to figure out how to pay the fare b/c my bank fraud declined it initially AND I booked on behalf of someone else so I wasnt able to view the reservation in my profile.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I booked my flight to Ottawa through cheap tickets and accidentally misspelled my last name. Lea Martin from customer care has been phenomenal in helping me. She put a note for the airline at the chec... See more
Company replied
Lea Martin made my booking over the phone great. Making sure everything was correct and giving me confidence that everything will go well. She also made sure I had the specific seats I wanted. It i... See more
Company replied
My first booking was very simple and easy. I got a great price. The customer service was outstanding! Clear communication and support from Lea. I will be happy to book again through Lea and overall I... See more
Company replied
Company details
Written by the company
Cheapticketsdeal.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.
Contact info
8519 Eagle Point, Suite 102, 55042, Lake Elmo, United States
- 1-888-964-5001
- support@cheapticketsdeal.ca
- cheapticketsdeal.ca
4.8
Excellent
275 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service by Alan Brown
18 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan Brown from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Alan Brown was most helpful at getting…
Alan Brown was most helpful at getting me a carry-on after I had already booked the ticket. Thank you!
18 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Leon,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan Brown from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Alan Brown took the time to listen to…
Alan Brown took the time to listen to my concern and was able to rebook the ticket
18 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Arlice,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan Brown from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Great experience with cheapticketsdesl
Great experience with cheapticketsdeal, they’re very thorough and quick to help. I was able to get last minute flights for a great cost. Thanks Adam Smith for all your help!
18 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam Smith from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Great service from Amy Smith
18 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Mike,
Thank you for the kind words. We’re glad to see that your experience interacting with Amy Smith from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Excellent service from Alan
Excellent service from Alan! I strongly recommend Cheapticketsdeal.ca
16 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Mario,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Alex superb service
Alex, excellent customer representative that goes above and beyond to help. Knowledgeable and kind, I would absolutely recommend him to anyone.
17 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Kameika,
Thank you for the kind words. We’re glad to see that your experience interacting with Alex from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Amazing deal and customer service
Because of Air Canadá strike, we had to book last minute flight back to Montreal. Cheapticketsdeal had huge discount compared to other sites. I booked in confidence as this was my second time using this company. Thank you Andrew Smith for your help, you were amazing!
17 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Josee,
Thank you for the kind words. We’re glad to see that your experience interacting with Anrew Smith from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
I highly recommend cheapticketsdeal!
I highly recommend cheapticketsdeal!
This is my first time using cheapticketsdeal.ca. My experience with the sales agent Alma Garcia was great, she was able to accommodate my flight needs and surprisingly she was able to find me a better fare class that included a check-in bag. The process was smooth from start to finish. I will be booking with cheapticketdeal again!
13 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Richard,
Thank you for the kind words. We’re glad to see that your experience interacting with Alma Garcia from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Jenny and Alma Garcia messed up my reservation! Adam, thank you for fixing it!
I came on here to modify my review of this company to express both my frustration and my gratitude. I booked a return ticket from toronto (hamilton) airport to Vancouver for my son, for August 20th and returning on August 25th. Paid a fairly high price too! Within an hour of booking the ticket, I found another ticket, through expedia that redirected me to Cheapticketsdeal.ca, but this one was from Toronto Pearson but the dates were August 20th-August 26th. I immediately called their customer service and asked them to change my booking. An agent called Jenny, confirmed that my tickets have been changed at no extra cost. I even recieved a ‘booking confirmed’ email from them, confirming that my booking was confirmed and I will receive the e-ticket within a few hours. I never received that, so I called back the next day, and this time another agent under the name Alma Garcia, confirmed that my booking was confirmed for August 20-August 26, YYZ to YVR. Still no e-ticket. After 24hrs, I called again, this time another agent named Emma, told me that both my reservation are now canceled and that they are willing to give me a refund. Mind you this was 24hrs before the flight. I lost my mind! Out of frustration, I yelled and almost cried. Emma, I must say was extremely patient, and somehow managed to restore my original booking(August 21-August25) but couldn’t get me the booking that I had originally changed to. Thank God my son was atleast able to fly but we had to drive 1.5 hours to Hamilton!
Now, grateful, for Adam! Despite all the fiasco I decided to give it a shot to see if they could change the return flight to August 26th from August 25th. Adam was extremely helpful, he not only purchased a new ticket at no extra cost, but called me personally to ensure that I got the new ticket. Adam, thank you!
14 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Rifath,
Thank you for the kind words. We’re glad to see that your experience interacting with Alma Garcia from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
I had a good experience with zoe carter…
I had a good experience with zoe carter she was very helpful!
16 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Kate,
Thank you for the kind words. We’re glad to see that your experience interacting with Zoe Carter from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
David Wilson was a great help and it…
David Wilson was a great help and it was great speaking with him.
14 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Marc,
Thank you for the kind words. We’re glad to see that your experience interacting with David WIlson from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.c
Zoe Carter Help me to resolve my…
Zoe Carter Help me to resolve my problem on my tickets specifically wrong name off booking.no stress at all l.
15 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Jordan,
Thank you for the kind words. We’re glad to see that your experience interacting with Zoe Carter from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.c
Great experience
She was very helpful in changing my ticket information from mr to ms. And for letting me know that I will be receiving my e ticket in the next few hours for my flight with Porter airlines.
15 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Catlin,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.c
Zoe Carter helped me a lot
Zoe Carter helped me a lot, she was very quick and informative!
15 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Dilip,
Thank you for the kind words. We’re glad to see that your experience interacting with Zoe Carter from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.c
Very helful
Mr. Alan Brown was very helpful in confirming my booking, especially in the context of tight deadlines and challenges to verify the transaction. He followed through, found and quickly applied helpful solutions. Booking was easy , and price was unbeatable. Thank you!
15 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan Brown from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.c
Bought ticket at 1/5 of the price!
After AirCanada went on strike and cancelled our flights, the cost to fly back home was three times more expensive, except on cheapticketsdeal. I was worried I would not get the discounted fare as it takes a few hours to confirm the purchase. But I got my ticket at the promised price and by then, tickets at the airline were already five times more expensive.
Then I got a email asking me to call them, they answered right away and it was only to confirm my identity as it was different from the name on the tickets.
11 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Pablo,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.c
Trustworthy and Genuine travel expert…
Trustworthy and Genuine travel expert Adam
I worked with Adam on more than one occasion and I must say I was delighted by the experience every time.
He has become my go to expert for any travel related matters. He serves you with utmost honesty, sincerity and genuineness. Adam handled our travel needs when we needed to travel on an urgent basis and went beyond her usual work hours to offer us support. I can trust him to provide the most competitive rates to us always.
2 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Keerti,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.c
Zoe Carter was really helpful
Zoe Carter was really helpful, helping getting my ticket on time and I deeply appreciate that!
14 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Sina,
Thank you for the kind words. We’re glad to see that your experience interacting with Zoe Carter from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.c
I talked with Zoe she was very helpful…
I talked with Zoe she was very helpful during call.
14 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Zoe Carter from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.c
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.