CheapOair.ca Reviews 7,551

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 3,545 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the staff for their helpfulness, professionalism, and patience, making interactions pleasant and productive. The customer service is frequently highlighted as excellent, with many people appreciating the understanding and efficient approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, and many recommend the company for its reliable results and competitive prices. However, some customers also noted issues with the booking process, mentioning too many add-on options or unexpected changes to flights. A few other people also felt that pricing was not always transparent, with discrepancies between advertised and charged prices, or unexpected fees. Some reviewers were not happy with customer service, citing difficulties understanding agents due to language barriers or being passed to multiple agents.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and patience.... See more

Booking process

Customers had ambiguous experiences with the booking process, with many finding it easy, efficient, and... See more

Customer service

Users describe positive interactions with customer service, highlighting agents as helpful, friendly, and... See more

Price

Consumers find price to be ambiguous, with many reporting discrepancies between advertised prices and final... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

All steps were completed successfully, however I was dealing with an agent from India. He was very patient with me and did his best to allow me to understand for which I am very appreciative. I am hea... See more

Company replied

Rated 4 out of 5 stars

Booking was easy, just a lot of emails sent afterwards. Plus emails are a little confusing as there is a lot of info. A simple itinerary and receipt would be good

Company replied

Rated 4 out of 5 stars

The booking info is laid out in a good way for comparisons between airlines, fare and other options. The staff is spoke with helpful and knowledgeable.

Company replied

Rated 4 out of 5 stars

I really like it but when i did my booking i would of like to have the upgrade with the luggage , also the face that it says that we have a carry on it’s not the case

Company replied


Company details

  1. Travel Aggregator
  2. Travel Agency

Information provided by various external sources

Find cheap airline tickets with exclusive cheap airfare deals. Book cheap flights, discount plane tickets, cheap air tickets & more. Save hundreds by booking cheap tickets on CheapOair.ca!

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

You guys aare amazing

You guys aare amazing

21 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We are so happy to hear you had a great experience with us. Your kind words mean a lot.

Rated 5 out of 5 stars

I made a reservation on this page a few…

I made a reservation on this page a few months ago, my trip was in December and I had no problem and if I saved money

11 December 2025
Unprompted review
CheapOair.ca logo

Reply from CheapOair.ca

We are so glad to hear you had a problem-free trip in December and saved money! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

easy to book

easy to book

21 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're thrilled to hear you find our product easy to use! Your feedback is greatly appreciated.

Rated 4 out of 5 stars

Easier Access and Booking Process

You gave easier access to your information. The booking process was much easier, and you offered a better deal. No lengthy wait for human assistance.

21 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're so glad you found our booking process easy and appreciated the efficient service. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy

Easy, convenient

20 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're thrilled to hear you find our product easy and convenient to use! Your feedback is greatly appreciated.

Rated 1 out of 5 stars

This site is terrible

This site is terrible. You can't have seat selection. You can't have luggage selection. All they want you to do is rent cars and hotels which I don't need.

20 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We appreciate you sharing your feedback. We are sorry our site did not meet your expectations. We do provide seat and luggage selection when booking online. We regret your experience was not satisfactory. If you need assistance, please contact us. We will be happy to help.

Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing. They have 10 out of 10.

20 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're so glad you had an amazing experience with our customer service! Thank you for your kind words.

Rated 5 out of 5 stars

Booking with Ease and Confidence

it was easy to book in the first place but the reminders and updates are wonderful

20 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're so glad you found the booking easy and appreciate your positive feedback on our reminders and updates! Thank you for sharing.

Rated 5 out of 5 stars

GREAT

GREAT, THANKS

20 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Great customer service..knowledgeable…

Great customer service..knowledgeable of what I need done to book my trip and very pleasant and calm voice

19 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're so glad you had a great experience with our team! We appreciate your kind words about our service.

Rated 5 out of 5 stars

Good help to book

Good help to book

19 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're glad our booking process was helpful. Thank you for your feedback; we appreciate it.

Rated 4 out of 5 stars

Very easy to Book flights

Online process very clear and simple.

19 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We appreciate your positive feedback! We're glad our online process was clear and simple for you.

Rated 5 out of 5 stars

Questions answered

I like that I was able to receive answers to questions in real time.

19 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We are so glad we could provide you with real-time answers. Thank you for your kind words!

Rated 5 out of 5 stars

Reliable

I have booked all my recent flight with with cheapoair and have always had good and reliable results

19 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're glad to hear we've consistently provided good and reliable results for your flight bookings. Thank you for your continued trust!

Rated 5 out of 5 stars

your the best

The customer care was fabulous

19 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're happy you found our care fabulous. Thank you for the positive feedback.

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