I recently visited Chatleys to purchase a smart yet casual outfit for an upcoming meeting, along with a couple of t-shirts. The service was absolutely splendid. I was warmly welcomed, offered... See more
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Review summary
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Reviews shaping this summary
Item well described on web site, fast service and well packed, arrived in a suit cover which was a plesent suprise and the sign of a good company. The jacket is of good quality , and compares favorab... See more
Simply great products and service. As a regular customer I have never been disappointed. This time I bought a summer hoodie and a smart polo top. You can trust Chatleys.
Very pleased with my on line experience with Charleys , Ordering was straight forward and I was kept up to date with my delivery. The garments purchased were a gift and they were well received. I... See more
Company details
Information provided by various external sources
Big size clothing for Men in large sizes and plus sizes from XL to 8XL, formal and casual clothing. Big size Menswear in Bury.
Contact info
Market Parade 1a, BL9 0QE, Bury, United Kingdom
- chatleys.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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From booking to accepting my parcel at…
From booking to accepting my parcel at delivery I was kept up to date with details of my delivery. The quality of my order was excellent. Thank you.
28 February 2025
a very good service and the clothes are…
a very good service and the clothes are well worth it. good quality and well packed
22 February 2025
Espanage quality . I have been getting the espionage…
I have been getting the espionage t-shirts for my husband for a good few years as we were looking for something that was long to go over his stomach. They washed and ironed brilliant. I have just got him a new white t-shirt and the material is cheap and bad quality. It hasn’t been worn yet but i know it will go out of shape when it does. And after washing it.
22 February 2025
Reply from Chatleys Menswear
Hi, Thank you for your order. As far as we are aware there has been no change in the fabric, the weight of cotton and where they are manufactured. We are sorry you are disappointed and more than welcome to return the tshirt to us for a full refund or exchange. We sell many thousands of these and can honestly count on one hand in over 20 years of dealing with them an issue with one of their tshirts. Please accept our apologies and give us or call at your convenience so we can sort a solution out for you. Our tel number: 01617643331
Kind regards
Chatleys
Great Service
Ordered a winter coat lunchtime Wednesday, dispatched same day and arrived Thursday. Great service! Could teach others a lesson in great customer service,
Good price too
26 February 2025
Unprompted review
Couldn’t ask for better service
Couldn’t ask for better service. Easy to order. Prompt delivery. Tracked.
18 January 2025
Prompt delivery and exellent…
Prompt delivery and exellent communication
Seamless and stress free
Thankyou
31 December 2024
Easy to order
Easy to order, ready for delivery and delivered in good time. Well packed.
26 December 2024
Extremely quick delivery
Extremely quick delivery although ordered late for Christmas. Penguin t shirt fabulous thank you
22 December 2024
Have bought from website and store many…
Have bought from website and store many times. Good quality menswear to fit all sizes. Easy to use website and very fast delivery. This time was to replace a tired Redpoint leather jacket with another Redpoint leather jacket as they are smart, last for ages and very warm. Can definitely recommend Chatleys.
20 December 2024
sorry I haven't tried the shirt on yet…
sorry I haven't tried the shirt on yet as I'm taking it to australia it's ok it looks brilliant thank you from mr ej lavender
20 December 2024
Easy to navigate website
Easy to navigate website, order arrived quickly. No excess packaging. Clothes are a decent quality
13 December 2024
Brilliant experience
Called up to ensure the jeans would arrive on time and it arrived when it did. First time using website, but I've been a number of times in-store. Always had a very good service.
9 December 2024
Different sizing on the same tops by the same company
I went into the shop in October and bought a top by D555 by Duke, went on the website bought tops by the same company all 2xl, however the 2 x tops bought off the website are to small for me. How can there be such a difference in sizes on the same tops by the same company 🤷🏼♂️
7 December 2024
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