Chatleys Menswear Reviews 1,032

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and value, often highlighting the comfortable fit and accurate descriptions. The ordering process is frequently described as straightforward and easy, with many appreciating the wide selection available. Reviewers also commend the fast and efficient delivery service, noting that items arrive promptly and well-packaged. The customer service receives high marks for being helpful, professional, and responsive, with many people reporting positive interactions and quick resolutions to any issues.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the good fit,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the good quality of clothing and shoes, noting... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speed and efficiency... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent, quick, and... See more

Order

People report positive experiences with order. Customers consistently praise the ease of ordering and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently visited Chatleys to purchase a smart yet casual outfit for an upcoming meeting, along with a couple of t-shirts. The service was absolutely splendid. I was warmly welcomed, offered... See more

Rated 5 out of 5 stars

Item well described on web site, fast service and well packed, arrived in a suit cover which was a plesent suprise and the sign of a good company. The jacket is of good quality , and compares favorab... See more

Rated 5 out of 5 stars

Simply great products and service. As a regular customer I have never been disappointed. This time I bought a summer hoodie and a smart polo top. You can trust Chatleys.

Rated 5 out of 5 stars

Very pleased with my on line experience with Charleys , Ordering was straight forward and I was kept up to date with my delivery. The garments purchased were a gift and they were well received. I... See more


Company details

  1. Clothing Store
  2. Plus Size Clothing Store

Information provided by various external sources

Big size clothing for Men in large sizes and plus sizes from XL to 8XL, formal and casual clothing. Big size Menswear in Bury.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely product

Lovely product! Easy purchase! Quick delivery! Very satisfied! Will purchase from this supplier again! Many thanks.

26 April 2025
Rated 5 out of 5 stars

Have not been into store for a while…

Have not been into store for a while due to living in Scotland but I do use the web site for buying I must say that they are great in delivery very fast packaged well any problems it is easily sorted. Using Web site is not as much fun as going into the shop as your treated good and no matter if browsing or purchase the guys are very professional with advice or what suits you

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Good Quality T-Shirts

I've always bought my big size t-shirts from this store. I feel comfortable in them and they never shrink after a wash. I'm highly happy with my t's. Chatleys keep you updated with emails, when your items will arrive, so good communication from them is very good. Thank you.

11 April 2025
Rated 2 out of 5 stars

Everything arrived in good time.

Everything arrived in good time.

I ordered two pairs of trousers both ostensibly the same size. However one pair are nowhere near the correct size. A fact I discovered only after removing all the labels!

9 April 2025
Chatleys Menswear logo

Reply from Chatleys Menswear

Hi, Thank you for your order and sorry you are not happy with one of the items. I can see you ordered 2 different manufacturers one in a short fitting and one in a regular fitting. Each manufacturer does have slightly different fits. That manufacturer just may not be the one for you. Have you still got the labels you have taken off? If not as long as they haven't been worn just call or email us. We are extremely accommodating in these situations and will refund you. To leave a 2 star review over a trouser you have ordered that doesn't fit is a bit harsh. At least give a company a chance to sort the issue out. Hope to hear from you soon.

Kind regards
Chatleys

Rated 5 out of 5 stars

Amazing service

My son is autistic, dyspraxic with learning disabilities and multiple chronic illnesses. He finds clothes shopping difficult until we found Chatleys. Here he feels more comfortable for trying on clothes. We appreciate the friendly faces and the help that is always offered

6 April 2025

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