I have used Chards for a few years now both to sell scrap metal or bullion and to purchase from them. They are polite and happy to help while offering great prices both for buying from and selling t... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.
We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.
We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.
If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.
Quick Links Our Mission StatementChards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.
As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.
Contact UsOur Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.
Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.
You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.
Additional InformationOur goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.
32-36 Harrowside, FY4 1RJ, Blackpool, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cant say a bad word about chards had multiple orders now all arrived within 2 days of purchase best prices from what i have found upthechards

Reply from Chards Coin and Bullion Dealer
Service: I had a problem paying online. Customer services answered my call quickly and the issue was resolved by the person who answered my call. A rare experience in today's AI world.

Reply from Chards Coin and Bullion Dealer

Reply from Chards Coin and Bullion Dealer

Reply from Chards Coin and Bullion Dealer

Reply from Chards Coin and Bullion Dealer
The guy I spoke to on the phone was so efficient and patient with me . Nothing can really improve things.

Reply from Chards Coin and Bullion Dealer
high shipping cost when shipping is at a minimum price

Reply from Chards Coin and Bullion Dealer

Reply from Chards Coin and Bullion Dealer
I have used Chards for a while now great service and good prices
Postage very reasonable and prompt
I always research metal prices and Chards always come out on top
Highly recommended

Reply from Chards Coin and Bullion Dealer
I can’t truly say being a good experience buying through Chards. I keep purchasing gold bars frequently. It was my first time purchasing from Chards, and I recently purchased a few gold bullions/ bars from them. I have suggested Chards to my friends, who have also purchased a sizable quantity of gold bullions from the company.
I spoke with a customer service representative two days ago shortly after placing my transaction, and she was very abruptive and rude, ignored my concerns, kept rattling her side of the story, justifying her version without me being heard. I'm not sure if this has occurred to any other clients. They haven't even bothered to respond to my email telling them that I would never buy from them again because they weren't customer friendly, and I wouldn’t recommend to my friends who are keen bullion buyers. Management should, in my opinion, investigate.

Reply from Chards Coin and Bullion Dealer
Fast delivery. Best price for silver. Little Rock in bag was a lovely surprise when opened.

Reply from Chards Coin and Bullion Dealer

Reply from Chards Coin and Bullion Dealer
I suspect I asked enough questions to qualify for honorary employment, yet every one was answered with patience and professionalism. Chards made selling an inherited coin collection far easier than I expected. Efficient, knowledgeable and a pleasure to deal with. Highly recommended.

Reply from Chards Coin and Bullion Dealer
Always a valued experience, shipping not made aware that the delivery would be split

Reply from Chards Coin and Bullion Dealer
Excellent as ever from Chards. Still my go to company for precious metals. They seem to have a better selection of in stock products than other companies. Delivery was spot on as always. Keep it up.

Reply from Chards Coin and Bullion Dealer
I don't usually leave reviews but the amazing level of customer service has made me want to.
I had a slight issue with ordering and sent an email to try get it resolved I didn't expect to get a reply for a couple of days but I got a phone call the next day and my problem was fixed before lunch and my items arrived a couple days after. It's not as if my order was a high value one either it was less than £20 this fills me full of confidence with placing bigger orders and you now have a new customer for life.
I genuinely believe that this company has the best customer service in the country and I will be buying from again in the future.

Reply from Chards Coin and Bullion Dealer
I compaired the 1oz bullion coin price at Royal mint and costco before I ordered. Chards prices is atleastle 100 pounds less, Quick safe delivery

Reply from Chards Coin and Bullion Dealer
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.