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Chards Coin and Bullion Dealer Reviews 

10,213
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,724 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient delivery, often highlighting the secure packaging and prompt arrival of their orders. Many people appreciate the helpful and polite staff, who are described as professional and knowledgeable, making transactions smooth and pleasant. The products themselves are also well-received, with consumers noting the quality and variety available. However, some customers also noted inconsistencies in pricing when selling items back to the company, feeling that the application of rules sometimes led to outcomes that benefited the company. There were also occasional remarks about product condition descriptions not fully matching expectations and concerns about receiving multiple items of the same design when variety was anticipated.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting it as excellent, professional,... See more

Delivery service

Consumers find delivery service to be a positive experience, consistently praising its speed and efficiency.... See more

Product

Customers consistently note positive experiences with product, often praising the competitive pricing and the... See more

Price

People report positive experiences with price, with many reviewers consistently highlighting competitive and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their politeness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Chards for a few years now both to sell scrap metal or bullion and to purchase from them. They are polite and happy to help while offering great prices both for buying from and selling t... See more

Company replied

Rated 5 out of 5 stars

Being a relative newcomer to the metals market its really great to find a company that you can trust with great pricing, great delivery and all round great service. Trust is a real big thing these day... See more

Company replied

Rated 5 out of 5 stars

Chards are a great bullion dealer and one of the best, cheapest and fairest in the UK market. They are transparent upfront about what % premiums they charge and whenever Vat has been accounted for if... See more

Company replied

Rated 5 out of 5 stars

Used Chards many times now and they are always the same: competitive pricing, excellent comms and safe & secure packaging & delivery. One of my goto firms for bullion….oh, almost forgot the free sweet... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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4.8

All reviews

(10,213)

3,584 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing product quick and easy to use…

Amazing product quick and easy to use highly recommend

24 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your fantastic feedback. We’re delighted to hear that you were pleased with the product and found the process quick and easy to use.

Thank you for taking the time to leave a review, and we're delighted that you would highly recommend us.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent

Excellent. Ordered the coins and they were here the next day.

24 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Stuart,

Thank you for your kind feedback. We’re delighted to hear that your coins arrived the very next day after ordering.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Fast excellent service great…

Fast excellent service great communication

23 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Clive,

Thank you for your review. We’re delighted to hear that you found our service to be fast and excellent. We're delighted to receive such positive feedback, especially regarding our communication.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent service as always from…

Excellent service as always from Chards, I was thrilled to get one of the 2026 error Britannia's. Pleasure to deal with you

23 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your fantastic feedback. We’re delighted to hear that you received excellent service once again and that you were able to secure one of the 2026 error coins.

It’s always a pleasure to assist, and we truly appreciate your continued support.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

As always a fast efficient service at a…

As always a fast efficient service at a exceptional price.

17 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Keith,

Thank you for your kind feedback. We’re delighted to hear that you experienced our usual fast and efficient service, along with exceptional pricing.

We truly appreciate your continued support, and look forward to helping you in future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Reliable and reputable dealer.

Reliable and reputable dealer with prices it’s difficult to beat.

16 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your kind feedback. We’re delighted to hear that you found us a reliable and reputable dealer, with pricing that’s hard to beat. We make great effort to provide competitive prices and it is great to see this has been appreciated.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

This was the first purchase I have made…

This was the first purchase I have made from chards. Brilliant communication, Fast dispatch. I was very happy with my purchase. I will use them again.

15 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Anthony,

Thank you for your review. We're delighted to read that your first experience with Chards was positive and that you were happy with our communication and despatch time.

It's great to read you will purchase from us again.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Yet another perfect transaction no…

Yet another perfect transaction no problems never any delays and always a good price

23 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Rob,

Thank you for taking the time to leave a review. It is greatly appreciated.

We're happy to read you found the service to be perfect, with no problems or delays. We take great effort and care to ensure our prices are competitive so it is great to read this is appreciated.

Kind regards,
Chards Coin and Bullion Dealer

Rated 4 out of 5 stars

Delivered promptly.

Delivered promptly.

16 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Karol,

Thank you for your feedback. We’re delighted to hear that your order was delivered promptly.

We truly appreciate your review and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Always professional

Great communication. Every purchase goes smoothly from ordering to delivery - thanks.

23 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Dean,

We're delighted to read you we're pleased with our communication, and that every purchase goes through smoothly.

Thank you for your review and we look forward to helping you in future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Friendly

Friendly, helpful and professional staff/company to deal with.

23 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Luke,

Thank you for your review. We're pleased to read you found our team to be friendly and helpful.

We make great efforts to provide a professional service so it's nice to read when this has been recognised.

Kind Regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Being a relative newcomer to the metals…

Being a relative newcomer to the metals market its really great to find a company that you can trust with great pricing, great delivery and all round great service. Trust is a real big thing these days in this world of volatility, dare i say "Worth its weight in Gold". I know i'm not a big buyer, but I can recommend Chards to anyone out there who is at the start of their metals journey. Thanks Guys i look forward to doing more business with you in the future.

23 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your thoughtful and detailed feedback. We’re delighted to hear that, as a newcomer to the metals market, you’ve found Chards to be a company you can trust with competitive pricing, reliable delivery, and strong all-round service.

It’s also great to know you’d recommend us to others starting their metals journey.

We look forward to assisting you in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Prices are generally a bit cheaper than other dealers

Prices are generally a bit cheaper than other coin and bullion dealers, and the the buying process is straight forward and relaxing.

28 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Mike,

Thank you for your review. We check our prices daily to ensure they are always competitive. It's pleasing to read the buying process was straight forward and relaxing.

We look forward to helping you in future.

Kind Regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Fantastic service all round

Fantastic service all round. Best prices, well packaged and fast delivery 👏 website easy to navigate.

16 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review. We're delighted to read you have enjoyed our service. We take great care and effort to provide the best prices, ensure items are packaged well, the website is easy to navigate, and that delivery is quick.

We look forward to helping you again in future.

Kind Regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review. We're delighted to read your delivery was fast and without issue.

We look forward to helping you in future.

Kind Regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Highly recommended vaulting service

Highly recommended vaulting service. Easy to use and the transfer was brilliantly managed. Thank you.

15 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi DrQ,

Thank you for your review. We're delighted to read you have enjoyed using our vaulting service. We have made recent upgrades to the service and it's nice to read this has been appreciated.

Kind Regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Very happy.

The whole process went well and I'm perfectly happy with the product and the service.

16 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Elaine,

We're delighted to read you are happy with our service and product. We look forward to helping you again in future.

Kind Regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

It was very easy experience buying from…

It was very easy experience buying from chards online as I have recently purchased 3 more 1 oz silver britannias to add to my stack thank you

16 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Peter,

Thank you for your kind feedback. We’re delighted to hear that you found the online buying process easy and that you’ve added more 1oz Silver Britannias to your collection.

We truly appreciate your continued support and look forward to helping you build your stack.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Bullion

Had an appointment Friday 26th June . Purchased a couple of items on this occasion and the service was excellent with Derek .Definitely recommend Chards as premiums very competitive.
Many thanks
Darren

26 June 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Darren,

Thank you for your review. We're delighted to read that Derek provided an excellent service, and that you are happy with the coins.

We look forward to helping you in future.

Kind Regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

I have bought coins from Chards a few…

I have bought coins from Chards a few times, their customer service is good, i happy with that, delivery charges are a bit high but worth paying for peace of mind.

15 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Neelima,

Thank you for your feedback and for your continued custom. We’re delighted to hear that you’ve been happy with our customer service and overall experience.

We also appreciate your comments regarding delivery charges. We always aim to keep these as fair as possible while ensuring your items are sent securely and fully insured for peace of mind.

Thank you again for your review.

Kind regards,
Chards Coin and Bullion Dealer

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