It is a nice experience to deal with Chards for their reliable, honest and excellent services. I would like to strongly recommand Chards to the bullion lovers for they offer fair prices to custome... See more
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It is a nice experience to deal with Chards for their reliable, honest and excellent services. I would like to strongly recommand Chards to the bullion lovers for they offer fair prices to custome... See more
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Cannot remember exact date of visiting the Hatton Garden Office…(so made an approximate guess) I was meeting a friend in the area so decided to take 2 coins I wished to sell on the off chance I’d... See more
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Was very worried about selling a large quantity of gold coins. Deal was done in person at the Hatton Garden office. Had a great conversation with both Bhumika and Stuart who put my mind at ease. R... See more
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It felt a very personal experience and made us feel our custom was important. Stuart from the sales and customer care could not have been more attentive. He kept me up to date before we arrived sendin... See more
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Written by the company
At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.
We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.
We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.
If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.
Quick Links Our Mission StatementChards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.
As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.
Contact UsOur Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.
Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.
You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.
Additional InformationOur goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.
Hatton Garden 100, Suite 127, EC1N 8NX, London, England, United Kingdom
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Reply from Chards Coin and Bullion Dealer - London
It is a nice experience to deal with Chards for their reliable, honest and excellent services. I would like to strongly recommand Chards to the bullion lovers for they offer fair prices to customers marked to markets.

Reply from Chards Coin and Bullion Dealer - London

Reply from Chards Coin and Bullion Dealer - London
Brilliant service and excellent staff. The gold standard in bullion and precious metals.

Reply from Chards Coin and Bullion Dealer - London
Visited Chards London office. Very professional and polite. One of my best experience with a company and looking forward to future dealings with them. It was a pleasure

Reply from Chards Coin and Bullion Dealer - London
BHUMIKA was awesome. Wonderful polite professional and knowledgeable. Always a pleasure to deal with. I would strongly recommend.

Reply from Chards Coin and Bullion Dealer - London
Just need better descriptions mine just said silver, my tests say it is but no definite. Only its definitely the wrong weight not 28.28grams so just better discrption.

Reply from Chards Coin and Bullion Dealer - London
I used Chards to sell a coin. They provided a very friendly and professional service from booking an appointment through to a fully transparent valuation process and payment.

Reply from Chards Coin and Bullion Dealer - London
Reasonable
Reasonably priced. Sometimes take a little longer than expected. Can’t fault service. Comparably against similar status sites, maybe my preference choice

Reply from Chards Coin and Bullion Dealer - London
100 out of 10! I have never received such wonderful customer service from anyone. Bhumika is kind, conscientious and incredibly knowledgeable. I have met her twice, and each time she delivered exceptional, meticulous service. She made me feel like a truly valued customer, no matter the size of my order, big or small. Her communication is exceptional, and her customer care is phenomenal. Bhumika is absolutely brilliant, and she should be awarded for her excellent service. Thank you so much for your exceptional service.

Reply from Chards Coin and Bullion Dealer - London
Very good web site straight forward and payment and delivery on time

Reply from Chards Coin and Bullion Dealer - London
Meeting was on time and carried out very efficiently in about 20 minutes. Transaction was agreed and payment received in my account within 2 days. All very satisfactory.

Reply from Chards Coin and Bullion Dealer - London
I have made 2 new purchases since my last, some pre owned, and some new both silver britannias, both arrived perfectly and kept upto date on delivery times, however unlike my 1st 2 purchases I didn't receive a chards mint sweet, small things 😀, but cannot fault them on price or service and will continue to use them for my small investments, and have been recommending them to lots of my friends and family who are also thing of doing the same, is there any referral reward ?. Many thanks for your great service

Reply from Chards Coin and Bullion Dealer - London
Very welcoming visit to London office which was nicely unrushed. Good price paid into my account on time. Definitely recommend Chards - just compare their buy price

Reply from Chards Coin and Bullion Dealer - London

Reply from Chards Coin and Bullion Dealer - London
I’ve had a great experience with Chards. Prices are consistently competitive, ordering is straightforward, and delivery has always been quick and secure. Everything arrived exactly as described, well packaged, and in excellent condition. Customer service is reliable too. Definitely a trusted place for buying bullion—highly recommended.

Reply from Chards Coin and Bullion Dealer - London
Chards are reliable and priced well. I always buy my gold from Chards. The delivery is quick, too. Use Chards

Reply from Chards Coin and Bullion Dealer - London
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