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Chards Coin and Bullion Dealer Reviews 

10,805
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,936 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful staff, highly competitive pricing, and remarkably fast delivery of securely wrapped items. Many consumers appreciate the intuitive website and the consistently reliable support when purchasing precious metals online. Some reviewers were not happy with occasional minor product wear, such as surface dents or visible signs of aging on pre-owned coins. Others mentioned drawbacks regarding bulk packaging methods where items share a single protective container instead of individual capsules. A few people also felt that certain purchasing prompts could be improved to avoid minor confusions.

What people talk about most

Service

People report positive experiences with service, consistently praising the professional, reliable, and... See more

Delivery service

Clients share positive opinions on delivery service, consistently highlighting fast, secure, and prompt... See more

Product

Users describe positive interactions with product, consistently highlighting great prices and fast delivery.... See more

Price

Customers consistently note positive experiences with price, highlighting that offers are often... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly across all interactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. We use a lot of bullion dealers but came across Chards when looking for two specific silver proof coins that were out of stock everywhere else, including Royal Mint. The coins were or... See more

Company replied

Rated 5 out of 5 stars

Great service once again as always. Crystal clear pricing even down to a declared margin over spot on the coins pricing chart. Live pricing so that the price constantly reflects market movements. A wi... See more

Company replied

Rated 5 out of 5 stars

I had and continue to have a great experience dealing with chards. As I’m new to “stacking” I did Shop around and find the pricing to be fair and competitive on most things. The customer service... See more

Company replied

Rated 5 out of 5 stars

The experience is smooth, effortless, and everytime I speak to a member of their team, its feels like they genuinely, with a warm people over profits energy. Their physical and digital products are t... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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4.8

All reviews

(10,805)

3,897 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Served by Derek.

Served by Derek.
As usual 1st. Class service from this well established Bullion Dealer.
Curtious staff who put you at ease whether buying or selling.
Will always use Chards for my Bullion .

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service. Quick & Easy.

Was trying to sell a gold sovereign coin quite quickly. Contacted Chards online, got back to me promptly. Representative was respectful and received payment within a few days. Will use again.

3 August 2026
Rated 5 out of 5 stars

Chards....Also in the North of England

It was a great seamless experience.Chards is a highly respectable Company that is renowned for Value, Quality and Service.If anybody is reading this and thinking of investing...give them a call and they are most friendly and helpful.

23 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Reading a review like this means a great deal to us. Delivering value, quality and service in a friendly, approachable way is what Chards has always been about. Thank you for your recommendation and kind words.

With sincere thanks,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Faultless experience :)

Dealt with Chards a good few times now. Always a great company to deal with. I especially like how the owner is so engaging on social media platforms and T.S.F. thanks.

16 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

It's wonderful to hear you've had consistently positive experiences with us. We're also glad you enjoy the content we share on social media. Building an open and approachable business has always been important to us, so your feedback means a lot.

With appreciation,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Chards is a welcoming organisation.

Chards is a welcoming organisation. The staff were honest in my opinion and quite informative. I arrived half an hour early after a long bus and train journey and they were very accommodating. The staff member got me lovely cup of tea and handed me many when I was leaving the building. He showed me everything I requested and gave me his honest opinion before I made my decision to purchase my coin set. I have chosen to go with Chards because I feel I can trust the staff when purchasing numismatic coins. Thank you Chards.

18 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Copilot said:

We’re really pleased you felt so welcome during your visit. Honest advice and good customer service are what we’re all about, so it’s great to hear that came across. We truly appreciate your trust in us for your numismatic purchases.

Many thanks,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent.

Excellent.

Got my order within 72 hours. Happy with the service.

17 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

We’re delighted to hear your order arrived so quickly and that you were happy with the service. We appreciate your support and look forward to helping you again soon.

Many thanks,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great fast delivery

18 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

We're delighted to hear your order arrived quickly. We appreciate your support and hope to see you again soon.

Best wishes,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Fantastic service with Chards as…

Fantastic service with Chards as always. Many thanks to Jerome and Hilary

18 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

We're delighted to hear you've had another great experience with us. We really appreciate your continued support.

Best wishes,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Perfect transaction

Perfect transaction. Just what I ordered arrived insured delivery the following day

17 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

We're pleased to hear everything arrived exactly as expected and reached you the very next day. Thanks for choosing Chards.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Best bullion dealer

Most professional company I have dealt with. With exceptional products at great prices

18 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Being described as the best bullion dealer and the most professional company you've dealt with is incredibly rewarding to hear. We're also glad you've found value in both our products and pricing. Thank you for your kind words and support.

Best wishes,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

its always a pleasure dealing with…

its always a pleasure dealing with Chards, prompt delivery every time I order. and will continue to use them

11 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hearing that it's always a pleasure to deal with us is wonderful feedback. Reliable service and prompt delivery are exactly what we aim for, and we're grateful for your continued support.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Another flawless performance by the…

Another flawless performance by the wonderful Chards Team. I placed my order, I was kept informed of its status from beginning to end; the real beauty of dealing with Chards? They eliminate the stress of online buying and I am sure that the quality of my purchase will be second to none in both price and quality - what more could I ask? A big "Well done and thank you" to the Team... again!!

10 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Reviews like this make all the hard work worthwhile. Knowing we kept you informed throughout and made the buying process stress-free means a great deal to the team. Thank you for your continued confidence in Chards.

All the best,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Friendly efficient staff

Friendly efficient staff. Very easy to deal with.

17 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Friendly, efficient service is exactly what we aim for, so it's great to hear that reflected in your experience. We appreciate you taking the time to leave a review.

Best regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

My first purchase from chards-

My first purchase from chards- great straightforward experience and I’ll definitely be dealing with them again.

18 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Copilot said:

It's always great to hear from a first-time customer. We're glad your experience was straightforward and that we've earned the opportunity to welcome you back again in the future.

Thanks for choosing Chards,
Chards Coin and Bullion Dealer

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