Jono & Johno Reviews 

16,663
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,765 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery times and note that orders arrive promptly, safely, and exceptionally well packaged. People also love the affordable prices and the impressive selection of reliable tools and equipment for various tasks. Buyers often mention that the products perform brilliantly and meet their daily working needs without any issues. Some reviewers were not happy with specific items, mentioning frustrating issues like leaking sprayers and poorly functioning wire strainers. Despite these occasional problems with certain products, consumers continue to appreciate the helpful after-sales support and overall dependable service.

What people talk about most

Product

People report positive experiences with product, highlighting great prices, a wide selection, and fast... See more

Delivery service

Users describe positive interactions with delivery service, highlighting exceptional speed and prompt... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and helpful support. Consumers... See more

Price

Reviewers mention positive feedback about price, highlighting competitive costs that are often cheaper than... See more

Quality

Consumers find quality to be positive, highlighting that items consistently deliver what was advertised and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In the last couple of years I have purchased two 7hp electric start fire pumps for washing out our work vac trucks and a 9hp horizontal shaft engine to replace a worn out compactor plate engine. The s... See more

Company replied

Rated 5 out of 5 stars

Love the amount of products that they have at great prices compared to named brands. Nothing that I've purchased has let me down so far. My brother n law hates that my 25" $600 and something chains... See more

Company replied

Rated 5 out of 5 stars

Like every other shopping trip to Jono&Johno while sitting home browsing pages, just put product in to cart and pay for it and it turns up couple weeks later on the mail plane, yep mail plane drops o... See more

Company replied

Rated 5 out of 5 stars

Super fast post. Recently bought a Perla-Barb 91cc chainsaw, it's a workhorse. Its brilliant, better than my expensive saw any day. Jono and Johno are definitely my new favourite place to buy chains,... See more

Company replied



Company details

  1. Landscaping Supply Store

About Jono & Johno

Information provided by various external sources

Jono & Johno Operating Since 2008!

Operating since 2008, Jono & Johno is one of the leading online sellers of chainsaw chains, bars, spares, stationary pumps and engines, safety gear, weed sprayers, mower equipment plus a whole lot more.

We also carry a large range of aftermarket spares for STIHL, Honda, Husqvarna and other popular brands.

All products come with a 12 month warranty.

We pride ourselves on our product knowledge and on our unbeatable customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

17K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(16,663)

2,645 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was really impressed with the delivery and service…

I was really impressed with the service from Jono and Johno. I ordered the engine and within 3 days it had arrived. There follow up service was also exceptional when I had some additional enquiries about the electric start mechanism. This was in stark contrast to the very poor service I received from Amazon when they hadn't even shipped the carby within 10 days. Repeat buyer with Jono and Johno and very happy to continue doing business with them.

18 August 2026
Unprompted review
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Reply from Jono & Johno

Thanks a bunch for the great feedback! Really pleased we could get your engine to you on time and walk you through the starter setup. Appreciate you coming back to shop with us - let us know if you need any spare parts or anything else down the track.

Rated 5 out of 5 stars

Right product

Right product, quick delivery. Great service.

4 August 2026
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Reply from Jono & Johno

Cheers Neil! Happy to hear everything arrived fast and spot on. Appreciate you giving us a crack, enjoy your purchase.

Rated 5 out of 5 stars

great value

great value, delivery, and quality as usual
thankyou

4 August 2026
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Reply from Jono & Johno

G'day Eddie, thanks for the great review! Always a treat to hear from a returning customer. Stoked we’re still hitting the mark on quality, value, and quick shipping for ya.

Rated 5 out of 5 stars

Highly recommend

I was very happy with the service and ease of purchase. Package arrived on time and was in excellent condition.

4 August 2026
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Reply from Jono & Johno

Thanks Brian. Stoked to hear the purchase was easy and your delivery arrived right on cue. Really appreciate the support.

Rated 5 out of 5 stars
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Reply from Jono & Johno

Appreciate the feedback Leo! Glad we could get your order out the door quickly and keep things affordable for you. Thanks for shopping with us, mate.

Rated 5 out of 5 stars

Great website and ease of ordering

Great website and ease of ordering

4 August 2026
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Reply from Jono & Johno

G'day Jamie
Thanks for leaving feedback on your recent shop with us - glad you found the website and ordering process easy, cheers 👍

Rated 5 out of 5 stars

Who has time to do a review of EVERY purchase

Products OK but don,t ask me for reviews as it takes TOO LONG to do this. You can spend way too long in life doing reviews as every bloody site wants a review. If your products not up to scratch I will let you know

30 June 2026
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Reply from Jono & Johno

Hi Luke. These are automated emails sent - we appreciate you stopping by to let us know. You are welcome to just delete them and ignore !
Sorry for the hassle.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, easy transaction, great delivery on time..

3 August 2026
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Reply from Jono & Johno

G'day Steve - glad you had a solid experience with us and let us know if you need anything else down the track.

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping, great products and awesome service

2 August 2026
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Reply from Jono & Johno

Cheers Keven.
Always a win when the goods rock up nice and quick.
Shout out if you ever need anything else down the track 👍

Rated 5 out of 5 stars

Reliable and fast delivery

The first time I purchased two new spindles for my husqvarna ride on, i made a phone call spoke with a sales assistant he was great, straight forward with answers to my questions which was excellent l, this was around three to four years ago they arrived two day’s after i ordered them, the fact that I live in the country region of south australia and didn't ask for the parcel to be expressed over night i reckon that's the big thumbs up, the same result three weeks ago for an ignition coil for my sthil chainsaw.
I 100% recommend these guy's for there prompt delivery and service 👍

3 August 2026
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Reply from Jono & Johno

G'day Colin
Thank you so much for taking the time to leave such a great review! It's awesome to hear that we've been able to deliver the goods for you consistently over the years—whether it's parts for your Husqvarna or keeping the Stihl running smoothly. Getting orders out to regional SA in just two days without express is always a win we love to hear about!

We really appreciate your support and your 100% recommendation. Shout out anytime you need anything else for your gear.

Rated 5 out of 5 stars

Delivery service return items without a…

Delivery service return items without a fuss good customer service even though I live in WA I will be continuing to use you

3 August 2026
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Reply from Jono & Johno

G'day Anthony , thanks for sharing your experience with us and glad the deliveries are getting up to you in W.A without much hassle !
Cheers.

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service. Correct parts supplied

3 August 2026
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Reply from Jono & Johno

Thanks Anthony . Getting it right the first time is what it's all about. We look forward you serving you again !

Rated 5 out of 5 stars

Mower blades

Great product & price. Fast shipping & great communication.

2 August 2026
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Reply from Jono & Johno

Great to see you had a 5 star experience with us Tim. Thanks for shopping with us and we hope to have you back !

Rated 5 out of 5 stars

So easy to put my order in and be kept…

So easy to put my order in and be kept updated along the way. Excellent.

2 August 2026
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Reply from Jono & Johno

Cheers Steve, we appreciate you taking the time to leave us feedback. Please let your friends know about us if they are chasing the same type of gear .

Rated 5 out of 5 stars
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Reply from Jono & Johno

Hey John , thanks a bunch for shopping with us and leaving us a positive review. Let us know what we can do for you next time.

Rated 5 out of 5 stars

Great all round

Great products, service and delivery - as usual.

2 August 2026
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Reply from Jono & Johno

Thanks for taking the time to leave us a 5 star review Terry - we appreciate it !

Rated 5 out of 5 stars

As always

As always. Great service, quick postage.

2 August 2026
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Reply from Jono & Johno

G'day Keith, thanks for the review mate! Always a pleasure sorting you out. Glad to hear the service and shipping hit the mark as usual. Appreciate the ongoing support.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, dispatched the next day, delivered the next

2 August 2026
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Reply from Jono & Johno

Good on ya, Steven! Nothing better than ordering gear and having it land on your doorstep two days later. Appreciate you buying from Jono & Johno mate.

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