Central Mailing Services Reviews 

281
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We have recently switched over to Central Mailing Services from another providers, who we were facing issues with, and can already notice a massive difference. The team have great communication,... See more

Rated 5 out of 5 stars

Super professional company who are easy to deal with, efficient and cost effective. We used to do our annual mailshot in house, which took a large team of volunteers many hours. CMS not only take tha... See more

Rated 5 out of 5 stars

This review relates to a print and postage service for 45,000 direct mail items. CMS provided a good service and fast turnaround at a cheaper price than other suppliers. Recycled paper and FSC envel... See more

Company replied

Rated 5 out of 5 stars

Central Mailing provided quite a complex print job for us involving multiple different size, format and media of print for a music festival. They delivered it quickly and within budget. Really pleased... See more

Company details

  1. Business Services

Information provided by various external sources

Central Mailing Services was established in 1992 to provide all-round solutions for direct mail campaigns. We offer our clients high-quality data processing, envelope/polythene enclosing, mail fulfilment and postage services. Our sustained growth has allowed us to continually invest in our plant, so we have all of the latest technology available. This has seen our business develop and evolve to incorporate in-house design services, print and packaging, which enables us to deliver full campaign management. All aspects of your campaign can be personalised to make it completely unique to you. From brochures to catalogues, letters to postcards, newsletters to financial statements, sample products to bulk distribution, we are focused on producing the best solutions for your direct mail. We always ensure that we work to ISO 9001, 14001 and 27001 standards, so you know your campaign will be high quality, environmentally friendly and secure. Our dedicated Client Services Division will work with you to gain a closer understanding of your needs, showing a real commitment to seeing them realised.


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5.0

Excellent

TrustScore 5 out of 5

281 reviews

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5.0

All reviews

(281)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Central Mailing Services have been…

Central Mailing Services have been absolutely great. They are quick to reply to enquiries and follow-up queries, the process of placing an order has been very smooth and easy and the staff are very friendly and professional. We will have no hesitation in using Central Mailing Services again.

9 May 2019
Unprompted review
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Reply from Central Mailing Services

Thank you, we look forward to working with you in the future.

Rated 5 out of 5 stars

Don't hesitate to use these people for your mail outs - it made my life so much easier!

We are a very small organisation and I have just used Central Mailing Services for 2 mail outs to our members. They offered the most competitive quote by a significant amount, their turn around was quicker than other mailing houses and the service and speed of response was really fast and utterly efficient.

I will definitely be using this company again when we do other mailings in future as it was so cost efficient and so much easier than trying to do it myself. Most importantly the end product was so professional which presents a great image of our organisation to our members. A great company to do business with.

9 May 2019
Unprompted review
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Reply from Central Mailing Services

Thank you for your kind review and business Katie. CMS

Rated 5 out of 5 stars

Efficient

Friendly, helpful, efficient, timely, competitively priced too. Definitely user friendly.
Used for multi page mailout to nearly 9000, smooth process.
Would not hesitate to use again.

9 May 2019
Unprompted review
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Reply from Central Mailing Services

It was a pleasure working with your Association, thank you for your business and kind words. CMS

Rated 5 out of 5 stars

Excellent Service...

From single print jobs and data cleansing to complex high volume DM mailings, Central Mailing Services are always on point. Prices are competitive and jobs completed to a high standard, even when dealing with last minute contingency mailings. Our Account Manager Caroline Hall is extremely helpful, fast and efficient when dealing with requests. I know a job is in safe hands when I place an order with CMS and would not hesitate to recommend them.

9 May 2019
Unprompted review
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Reply from Central Mailing Services

Thanks for your business Vikki, Caroline is our Senior Account Manager and really goes the extra mile for her clients.

Rated 5 out of 5 stars

Always very professional and efficient

Always very professional and efficient. Never hesitate to use there services.
I have used the rest but this one is the best.

9 May 2019
Unprompted review
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Reply from Central Mailing Services

That's very kind, thank you, we work very hard to deliver the very best customer experience. Quality, accuracy and service are paramount for us.

Rated 5 out of 5 stars

Great Service

Great Service, very helpful when we need advice, wouldn't hesitate to recommend.

9 May 2019
Unprompted review
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Reply from Central Mailing Services

Thank you :)

Rated 5 out of 5 stars

A great first impression

I've never used a mail-out company before and had a great experience with Central Mail services. It's through their patience and knowledge that the charities mail-out I was working on was co-ordinated and successfully distributed. Should we require this service again we would definitely go to them as the first port of call.

24 April 2019
Unprompted review
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Reply from Central Mailing Services

Thank you for your review and business Rebecca, we look forward to working with you again. Mitesh

Rated 5 out of 5 stars

I was very pleased with the service and…

I was very pleased with the service and quality received. All questions with regards to quality assurance were answered, proofs sent and deliveries even took place a little quicker than predicted.

27 March 2019
Unprompted review
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Reply from Central Mailing Services

Thank you Nicola.

Rated 5 out of 5 stars

Excellent

Excellent – no reservations, I would recommend this company to anyone.

18 February 2019
Unprompted review
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Reply from Central Mailing Services

Thank you, much of our work comes from client referrals.

Rated 4 out of 5 stars

Great customer service from the…

Great customer service from the employees.
Really quick with responses.

1 February 2019
Unprompted review
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Reply from Central Mailing Services

Thank you, we hold the Customer Service Excellence Plus award so fast responses are integral for our Client Services Division.

Rated 5 out of 5 stars

Fabulous Service with Fabulous Staff!

I had never used Central Mailing Services before and had no idea how to mailshot to large numbers of patients. However, they made the whole process extremely simple and stress-free! Fabulous service with fabulous staff!! Thank you. Will definitely use them in future.
Deborah Thornton-Smith
Hawkesley Medical Practice

2 October 2018
Unprompted review
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Reply from Central Mailing Services

Thank you for your work and review Deborah.

Rated 5 out of 5 stars

Great service

Great service - now handled 2 mailings and completed as required

24 September 2018
Unprompted review
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Reply from Central Mailing Services

Thanks for your business and review Sam, Mitesh

Rated 5 out of 5 stars

Winter Brochure

Great communication, friendly professional company

10 September 2018
Unprompted review
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Reply from Central Mailing Services

Thanks Hannah, we pride ourselves on ultra-fast client communication

Rated 5 out of 5 stars

great company

Great company who did fantastic job with recent mailing. We will now use these guys for all our direct mail requirements

6 September 2018
Unprompted review
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Reply from Central Mailing Services

Thanks Page, it was a pleasure working with you, we look forward to your future campaigns. Mitesh

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