Central Mailing Services Reviews 279

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Super professional company who are easy to deal with, efficient and cost effective. We used to do our annual mailshot in house, which took a large team of volunteers many hours. CMS not only take tha... See more

Rated 5 out of 5 stars

This review relates to a print and postage service for 45,000 direct mail items. CMS provided a good service and fast turnaround at a cheaper price than other suppliers. Recycled paper and FSC envel... See more

Company replied

Rated 5 out of 5 stars

I've used Central Mailing Services for the last couple of newsletters and Andrew always provide brilliant support and is helpful throughout. Even where there's last minute changes to schedule Andrew i... See more

Rated 5 out of 5 stars

From single print jobs and data cleansing to complex high volume DM mailings, Central Mailing Services are always on point. Prices are competitive and jobs completed to a high standard, even when deal... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Central Mailing Services was established in 1992 to provide all-round solutions for direct mail campaigns. We offer our clients high-quality data processing, envelope/polythene enclosing, mail fulfilment and postage services. Our sustained growth has allowed us to continually invest in our plant, so we have all of the latest technology available. This has seen our business develop and evolve to incorporate in-house design services, print and packaging, which enables us to deliver full campaign management. All aspects of your campaign can be personalised to make it completely unique to you. From brochures to catalogues, letters to postcards, newsletters to financial statements, sample products to bulk distribution, we are focused on producing the best solutions for your direct mail. We always ensure that we work to ISO 9001, 14001 and 27001 standards, so you know your campaign will be high quality, environmentally friendly and secure. Our dedicated Client Services Division will work with you to gain a closer understanding of your needs, showing a real commitment to seeing them realised.


Contact info

5.0

Excellent

TrustScore 5 out of 5

279 reviews

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Rated 5 out of 5 stars

First Class Service

We have been working with Central Mailing for more than five years and have always found their service to be professional and dependable. Over the past couple of months, we have carried out more than 20 mailings through Central Mailing Services, and Natalie, our account manager, has consistently delivered a first‑class service on every occasion.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Natalie was a great help with our mailing. We are very impressed with the quality and efficiency of the mailing. It was also very cost effective for our charity.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

Our account manager, Connor Mullally, is always so responsive, no matter what the request. Central Mailing Services offer great insight into best practice and getting the most from our Direct Mail. I would definitely recommend.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support from start to finish

The team was incredibly responsive and helpful throughout the entire process. I really appreciated how quickly they replied to every question, and how thoroughly they supported me at each step.
Huge thanks to the team — especially for their patience and professionalism. Would definitely recommend!

24 June 2025
Rated 5 out of 5 stars

We have recently moved our business…

We have recently moved our business over to CMS and it has been such a positive move. We have a fantastic working relationship with our account manager and the advice from the senior management has shown commercial growth throuhg our mailings.

As a buisness they worked with us to create maxium impact with our exisiting customers, whilst advising on how to widen our reach.

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Team

Nothing is too much for the central mailing team, no matter how big or small of a job, the team deliver each time perfectly! Maria is so easy and lovely to communicate with, cant thank her enough!

1 March 2024
Rated 5 out of 5 stars

Our number 1 trusted mailing house!

Central Mailing Services are our number one trusted direct mail provider, we are always happy with the professionalism of the service, competitive prices and of course the team that support us to ensure our direct mails are the best they can be.

CMS are more than a fulfilment house, they offer expert advice and guidance and support us every step of the way from design to delivery.

In addition to there business operations, CMS support their local community which is important to us when choosing our mailing house, as well as sustainability.

Thank you CMS!

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend

CMS staff are always helpful and patient with good communication skills. We're always pleased with what they deliver.

22 May 2023
Rated 5 out of 5 stars

Really well run company

This is our first year with central mailing and so far so good! Really good support from Connor, Luke and Richard to get up and running with very few hiccups. We've started to see some good results from the mailings and long may it continue. Really well run company.

18 May 2023
Unprompted review
Rated 5 out of 5 stars

My go to Mailing House

I have been using Central Mailing Services for a few years now and the team that handle my projects (Alex and Connor) are always helpful and never let me down.
From me sending data and job specifications, I will always get a response within the hour.
Highly recommend contacting CMS if you have any mailing requirements.

11 May 2023
Rated 5 out of 5 stars

Excellent Customer Service

Maria provides excellent customer service, I have found her to be most helpful, she will push to help meet deadlines and keep me informed of any issues.

23 April 2023
Rated 5 out of 5 stars

Very Satisfied Customer

I would have no trouble recommending CMS. From first contact with Rebecca in sales and then with Maria for customer support the communication was first class and my clients mailing was very professionally handled, on time and exactly as per the quoted price.

17 October 2022
Rated 5 out of 5 stars

A great business to deal with!

It's always been a pleasure dealing with Mitesh and his team. Never had any issues in all the years we have used them. Very nice people to deal with. They know what they're talking about and always offer advice and problem solving. Hope to do more business in the years to come. Keep up the hard work. Circleline and the team.

19 August 2022
Unprompted review

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