Central Drains Ltd Reviews 

34
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Central Drains – Daniel and Alfie did an excellent job of quickly identifying the “root” of the issue. They accurately located the willow tree root ingress in the clay drainage line using CCTV, then c... See more

Rated 5 out of 5 stars

Called regarding a blocked drain and Daniel came out within a couple of hours to assess the problem which he resolved straight away. He explained what he thought caused the problem and how he resolved... See more

Rated 5 out of 5 stars

Dan is an absolute legend. He came round to assess and deal with a blocked toilet. Clearly very knowledgeable and experienced, he dealt with the situation professionally, efficiently and in a very cle... See more

Rated 5 out of 5 stars

Excellent service, quick response and high professionalism. From a mid morning phone request to clearing the offending blockage took less than four hours. Daniel and partner explained what was nee... See more

Company details

  1. Drainage Service

Written by the company

We are a family run business with experience of over 20 years in this industry. Here at Central Drains we pride ourselves in giving our customers a reliable honest service. All our engineers will make sure your experience with us is exceptional. From a simple drain clearance to a new drainage installation our aim is to get you flowing quickly and cost effective.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.7

All reviews

(34)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service

From my first call to the point the job was completed there was exceptional service.
The blocked drain was clear within an hour of my initial call.
Daniel and his work mate were professional, friendly, efficient and explained all the process.
Can't recommend this company enough.
Thank you

28 March 2024
Unprompted review
Rated 5 out of 5 stars

First class job

Following an excellent and detailed initial survey and report which showed extensive repair necessary Central Drains did a really good and expert job. This took considerably longer than expected but there was no extra charge. I would definitely recommend them.

2 February 2024
Unprompted review
Central Drains Ltd logo

Reply from Central Drains Ltd

Thank you David for your kind words and 5 star review. your feedback is most appreciated.

Rated 5 out of 5 stars

I had a blocked drain but couldn’t get…

I had a blocked drain but couldn’t get anyone to come out, rang central drains they were so helpful even over the phone I told them my issue and they were there in under 1 hour, sorted the problem quickly and even cleaned up after themselves I can’t thank them enough

14 September 2023
Unprompted review
Central Drains Ltd logo

Reply from Central Drains Ltd

Thank you Lee for your kind words and feed back, it is greatly appreciated. If you ever need us in the future don't hesitate to contact us.

Rated 5 out of 5 stars

Central Drains - very professional

Central Drains have been brilliant in helping to sort an issue that had been going on a long time. They were reliable, efficient and thorough. Communication was good. Overall they provided a very efficient service and were excellent in their approach. I highly recommend Central Drains.

20 November 2023
Unprompted review
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Reply from Central Drains Ltd

Thank you Claire for your kinds words and 5 star review. Your feedback is very much appreciated.

Rated 5 out of 5 stars

Very good service

Very good service, quickly responded and resolved issue, good price.

2 November 2023
Unprompted review
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Reply from Central Drains Ltd

Thank you Mr Daniels for your kind words and 5 star review.

Rated 5 out of 5 stars

Really polite and friendly

Really polite and friendly. Talked me through everything step by step

17 November 2023
Unprompted review
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Reply from Central Drains Ltd

Thank you Mr Moody for your kind words and 5 star review.

Rated 5 out of 5 stars

Central Drains Ltd very professionaland helpful company.…

Central Drains Ltd recently cleared my backed up drains and repaired the ancient pipe system after the CCTV showed all the damage. They arrived promptly and were very professional and cheerful.
They worked very hard to sort everything out and left it all very clean and tidy.
I would have no hesitation in recommending this company.

2 August 2023
Unprompted review
Central Drains Ltd logo

Reply from Central Drains Ltd

Thank you Carole for your kind words and 5 star review. It truly was a pleasure meeting you.

Rated 5 out of 5 stars

Blocked toilet

The blokes that came out got on and done the work that had to be done straight away no messing around, they were helpful and polite, nothing was to much or a problem for them im would recommend them in future to friends and family

7 August 2023
Unprompted review
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Reply from Central Drains Ltd

Thank you Vicky for your kind words and five star review.

Rated 5 out of 5 stars

Cental drains

Dan and his team were clean and tidy, very thorough throughout the survey and informative. Highly recommend his service.

27 July 2023
Unprompted review
Central Drains Ltd logo

Reply from Central Drains Ltd

Thank you Mr Willis for your kind words and 5 star review.

Rated 5 out of 5 stars

I would recommend Central Drains…

I would recommend Central Drains without hesitation.Daniel and his apprentice Andrew go above and beyond to diagnose the problem and then do whatever it takes to ensure that the issue is solved.Prompt and reliable service alongside friendly and professional attitude make this a very good company.

28 June 2023
Unprompted review
Central Drains Ltd logo

Reply from Central Drains Ltd

Thank Mr Redmond for the 5 star rating, and kind words. It is very much appreciated.

Rated 5 out of 5 stars

Great customer service

Great customer service, came out within an hour or so of my call.
Very friendly, genuine guys. Quoted and fixed the problem within the hour.
Would definitely recommend.

27 July 2023
Unprompted review
Central Drains Ltd logo

Reply from Central Drains Ltd

Thank you Olivia do the 5 star review. It’s very much appreciated.

Rated 5 out of 5 stars

Blocked drain

My drains were completely blocked rang central drains job done next day.Really nice work even cleaned up like new after.
Rob

9 July 2023
Unprompted review
Central Drains Ltd logo

Reply from Central Drains Ltd

Thank you Rob for your 5 star review.

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