CDWorld Ireland Reviews 66

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I'm in the UK and buying items from other countries is often fraught, but not this time. CD World obviously had concerns too was their estimated delivery date was over two weeks from the order date... See more

Rated 1 out of 5 stars

What a shocking company . Absolutely no customer service. An email privided or an online request submitted both with zero response. You place an order money is taking straight away you get a conform... See more

Rated 1 out of 5 stars

Having ordered 2CD’s in recent times (a first time customer) I was confident in ordering my 3rd one 2wks ago. It has not arrived & CD World are not responding to my enquiries. I find this most annoy... See more

Rated 5 out of 5 stars

Third time ordering CDs from CD world. My first experience was not good as it was coming near to Christmas and their customer service was below par. However, Mick did his best and eventually everythin... See more

3.7

Average

TrustScore 3.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent business with very friendly &…

Excellent business with very friendly & helpful staff and owner! Affordable prices and very fast shipping.

I contacted CD World to ask for information regarding shipping, as I wanted to order items but I needed them very soon.

CD World replied immediately and assured me that my order would be posted ASAP. They did exactly that and I received my order the very next day!

The CDs were in pristine condition.

Exceptional customer service.

Highly recommend!!!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service.

I'm in the UK and buying items from other countries is often fraught, but not this time. CD World obviously had concerns too was their estimated delivery date was over two weeks from the order date but the order arrived after a couple of days, complete with a hand written note the thanking me for the order.

You're welcome, guys, thank you for the great service.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery

I ordered a John Prine CD on 17th December and received it just a couple of days later. It was well-packaged and accompanied by a thank you note from CD World.
What more could I ask?

20 December 2025
Unprompted review
Rated 5 out of 5 stars

I am so pleased with my order and the…

I am so pleased with my order and the way it was handled I am a novice at these things and buying for present for my son in law who is part of a Shanty Band average age 50yrs!!The people who handled my order were so good and sent me just what I needed.So polite I wouldn't hesitant to use this website again in future.Merry Christmas to you all

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I’ve ordered twice this month from CDWorld.ie and the delivery turnaround was excellent. Both items well packaged. I gave a wrong eircode, sent an email and Mick was back to me in a few minutes saying he would send to correct eircode. I got delivery the next day! The second item I asked to be sent to my work place. Mick was on the ball, he rang to make sure I had given the correct eircode. Delivery received the next day! I know that mightn’t happen all the time especially coming up to Christmas but if you want something you have to order a few days ahead and that is for any company you are ordering from, give them a chance to get it to you. I would highly recommend CDWorld.ie. They have a great selection of products. A lovely gesture too is the thank you note in the package from Mick. A great Irish company and long may they thrive.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Good to deal with.

Third time ordering CDs from CD world. My first experience was not good as it was coming near to Christmas and their customer service was below par. However, Mick did his best and eventually everything was sorted. My second and third experience were seamless and I have no hesitation in recommending Mick and his team. CD World are not the biggest company in the world but it is an Irish company whom I will continue to support.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent overall…

I received the CD earlier than anticipated, excellent service & excellent item along with hand written message from seller at CD World. Would use again & recommend. Many thanks.

10 May 2025
Unprompted review
Rated 1 out of 5 stars

Waste of time and money ordered a cd…

Waste of time and money ordered a cd almost 2 months ago didn't receive it or a refund . Contacted was told they wer waiting on stock and if my cd didn't come in I would get a refund . Still no cd and now not replying almost 2 months ago. Avoid this place he's a scammer . I have also read other similar reviews on here

4 February 2025
Unprompted review
Rated 1 out of 5 stars

CD was faulty and Irish Customs do not allow goods to be returned from UK.

Ordered CD from CDWorld Ireland to my home in England. CD arrived ok, but didn't work - it was faulty.
An error code appeared on the player. I contacted CD World about returning it and they said to post it back.
I have tried for 4 months to return the CD via Royal Mail to Ireland. Despite taking it to my local post office and following their instructions and paying £10.90 recorded delivery; Irish Customs refused it. Saying I needed to pay more and it failed due to this and other payments needed.
The faulty CD was returned to me undelivered.
Despite numerous emails with Irish Customs and Royal Mail I am unable to return the faulty CD to CDWorld Ireland.
The company have taken my money but will give no refund and I'm unable to return the CD.
I would NOT recommend buying from this company if you live in the UK.

9 December 2024
Unprompted review
Rated 1 out of 5 stars

DVD problem

Ordered a DVD a few months ago , only received it after I went to cancel my paypal payment. Sadly I only tried playing it last night for my Grandson. Won't play . we are region 2 , dvd is region 1 (usa I think ). Don't waste your money on these cowboys!

3 December 2024
Unprompted review
Rated 1 out of 5 stars

Basically no Customer Care

Customer Care is a joke contacted them 3 times over a order I placed in December and never got any reply . I just want to know when will my order be dispatched as its for a Birthday Gift. I'm fuming as I could I got the same Vinyl on my Amazon Prime account in 2 days but it was a few euros extra so assumed I'd get this way in time for the Birthday but still no order. Now I'm gonna have to reorder on Amazon so basically lost €40 .

19 January 2025
Unprompted review
Rated 1 out of 5 stars

Absolute shambles off a company ordered…

Absolute shambles off a company ordered a week ago took payment and no acknowledgement of order and mailed them 6 times and the contact number doesn't work,who do I report this too to get my money back now

7 January 2025
Unprompted review
Rated 1 out of 5 stars

Not sure how these people can be…

Not sure how these people can be granted a licence placed a order 10 days ago tried to contact then via email a number of times still no reply
NO PHONE NUMBER THAT WORKS
So WILL NEVER BUY AGAIN FROM THEM.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I recently bought a few last minute Christmas gifts from CDWorld.ie and they were excellent. One of the albums I wanted was out of stock so they contacted me to suggest a suitable replacement and it was promptly delivered. Would recommend!

16 December 2024
Unprompted review
Rated 1 out of 5 stars

shocking website

shocking website. waited 10 days for a shipping/dispatched email. only after querying the delay did i get one. remains to be seen if i receive the order. would never use again

10 December 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look