The instructors were excellent. I would give them 5 stars if only reviewing their dedication and professionalism. The administration and the communication leave much to be desired. In the webinar two... See more
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See what reviewers are saying
It's extra cold in the auditoriums, also, there is not a single place where you can sit and wait between classes. There is no outlet for charging a phone in the whole building. Phone connection is the... See more
Company replied
I have been trying to get a refund for over two months, and the level of incompetence is staggering. After their initial transfer to failed, I specifically told them my original Visa card was cancele... See more
Je vais vous parler en anglais. I am totally pleased with the patience and flexibility that the school has shown me when my plans kept changing. Very satisfied, especially since I was a student in... See more
Company details
Written by the company
Depuis 1919, les Cours de civilisation française de la Sorbonne (CCFS), accueillent des étudiants venus du monde entier pour apprendre la langue et la civilisation françaises au cœur de Paris. Forts de leur héritage universitaire, ils dispensent un enseignement en langue française, phonétique et civilisation, adapté aux enjeux contemporains. La classification des cours est conforme au Cadre européen de référence.
Contact info
16-22 rue de Martignac, 75007, Paris, France
- +33144107700
- contact@ccfs-sorbonne.fr
- ccfs-sorbonne.fr
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Replied to 16% of negative reviews
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I enrolled with CCFS in the evening…
I enrolled with CCFS in the evening (soiree) course.
When doing the placement test, it got me on B2, when I can't speak French. I, therefore, had to go in person to speak to the secretariat (I work 9 to 5 and their opening hours are not flexible at all - they close at 4:30 pm sharp) for them to change me to A2.
When starting the course, we are told that we don't have a fixed teacher and that someone else would cover for the first couple of classes. Of course, the interim teacher couldn't tell us to buy a book or give us a syllabus as she wouldn't be the fixed teacher.
Finally, you are told after only 6 classes that they will go on holiday for a whole week, so you lose 6 hours of your already short course.
Very unenthousiastic environment
Very unenthousiastic environment, teacher difficult to understand. Plus no one bothered to tell me that they changed locations... So when I received an email saying my results could be picked up, I went 3 hours out of the way to the old location...
I contacted CCFS several times to ask…
I contacted CCFS several times to ask for support but noone answered. I tried to contact via phone and via e-mail. (contactATccfs-sorbonne.fr)

Reply from Cours de civilisation française de la Sorbonne
The course is very professional
The course is very professional. The teacher is highly experienced, patient and knows her work well. she explains everything clearly and repeats as many times as needed. The class is well organized with very good communication and good pace. This is the best class i took in French.

Reply from Cours de civilisation française de la Sorbonne
When I aske ask some questions or have…
When I aske ask some questions or have some troubles, The respond from the center is rapid and clear.

Reply from Cours de civilisation française de la Sorbonne
TCF - be careful when you subscribe the exam on their website
Just to be clear, the staff is professional and the test are well organised. But...
PROBLEM
I was looking for the TCF exam. I did the registration via the website, which provides unclear information. So, the day of the exam, me and few other people discovered that we subscribed to the wrong exam...
Moreover, I even asked for help via email before signing up, but I received no help.
RESULT
I had to pay the exam two times and wait for the further session to do it again.
When I explained the issue to the customer service, while they were available and nice with me, they provided no other solution than tell me to register for the second time.

Reply from Cours de civilisation française de la Sorbonne
Very fast and accurate response

Reply from Cours de civilisation française de la Sorbonne

Reply from Cours de civilisation française de la Sorbonne
The class was hard to follow and I…
The class was hard to follow and I asked for changing for 2 times but no replies obtained.
It's a very nice experience!
It's a very nice experience!
I highly recommend the one-month course. I learned a lot about grammar and phonetics during this month. I clearly can see my improvement at the end of the class! Even though the classes were held remotely, the professors still managed to deliver high-quality classes. Thank you for the great course!

Reply from Cours de civilisation française de la Sorbonne
No proper communication
No comunication about the upcoming dates of tests, shaping groups, etc. After test is completed there is no information about when the results will be communicated, no info on future steps.
To be honest I didn't expect such a low level of support from Sorbonne.
TCF SO exam
I recently had my TCF SO (Test de Connaissance du Français Sur Ordinateur) exam at the CCFS (don't know my grade yet - they told us that it usually takes about 10 days to evaluate Expression oral/écrit parts)
Nice building, very friendly examinator.
Contrary to what was written in the "convocation" email, headphones were provided (and anyway I would not be able to plug in my 3.5mm jack, because they have USB headphones).

Reply from Cours de civilisation française de la Sorbonne
I signed on for this course to start in…
I signed on for this course to start in April, and payed 500 euros for the inscription. Then I received an email that there was a technical problem and therefore could not attend the course on the enrolled season and could ask for my refund. After a month I have not received any answer to all of my emails or calls. You cant trust this site!!!

Reply from Cours de civilisation française de la Sorbonne
I paid 500 € for a course that was…
I paid 500 € for a course that was unavailable. They said they will give the refund as it was a problem in their system. After many emails and calls I have not received any answer or refund.

Reply from Cours de civilisation française de la Sorbonne

Reply from Cours de civilisation française de la Sorbonne

Reply from Cours de civilisation française de la Sorbonne
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