I have mixed feelings about cbdoil.co.uk. While their products, like the gummies, have been useful for my chronic knee issues, the customer service is extremely lacking. I had a leaking vape issue, an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Still waiting on a bottle of Orange County Vape liquid, no reply from Customer service, could it be Royal Mail who knows I checked online, there was no Strikes stated. I was really hoping to try a Hig... See more
The delivery was fast but the driver took an entire picture of me and my child and that was really upsetting! The product itself maybe is helping other people, but for me just huge migraine! I started... See more
This particular oil was recommended to me by a friend and I must say it was the best advice I’ve had for years. I have osteoarthritis and it had an almost instant effect, and so much so that I keep gi... See more
Company details
Information provided by various external sources
CBD Oil UK is the leading online retailer to buy CBD Oil products at a cheap price. Buy the finest quality cannabis oils now!
Contact info
4 Admiral Way, SR3 3XW, Sunderland, United Kingdom
- info@cbdoil.co.uk
- cbdoil.co.uk
3.5
Average
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really fast delivery
Really fast delivery. The price of your oils are very good. I buy this oil for my daughter she has fybromyalgia and is in constant pain and this helps her, she has tried other brands but thinks your is better.
25 April 2023
I can't walk without it
24 April 2023
Excellent product & value
Excellent product & value, just placed my second order. Would highly recomend.
24 April 2023
Non respondent.
I have tried several times to get a response from the company and not reiceved a reply about missing order confirmation and deliveries.
26 March 2023
I ordered my CBD tablets one afternoon…
I ordered my CBD tablets one afternoon and they arrived the next morning. Excellent service as always.
23 March 2023
The vape itself is awfully made
The vape itself is awfully made, it arrived with a broken mouthpiece so unable to draw from it, I tried contacting but didn’t find it very user friendly so taped up the mouthpiece with black electrical tape, however due to the cheap plastic it’s made of this didn’t work very well so ended up throwing the lot away and say good bye to £24. Won’t be using again
26 March 2023
Vey quick delivery get the same product…
Vey quick delivery get the same product it’s always in stock
24 March 2023
Disappointing beyond belief
I have already emailed this to customer services but have had no reply
The gummies were sweating upon arrival with juice floating to the bottom of the container
The sugar had crystallised slightly and they tasted ‘off’
It’s hard to explain but I bought these exact gummies one week prior in New York and they were fresh and they worked. These have no effect whatsoever.
The use by date on the bottom mismatched the actual container label by ONE YEAR or more.
Nothing added up.
21 March 2023
quality product and quick delivery
1 March 2023
Next day delivery
Good product though not to my taste, I will be buying from CBD again as very quick next day delivery
28 February 2023
Easy to find what I wanted
Easy to find what I wanted, quick service & reasonably quick delivery.
23 February 2023
The vape i received had no taste and no…
The vape i received had no taste and no light on the bottom
22 February 2023
I ordered a CBD vape
I ordered a CBD vape, it arrived in good time however, the product didn’t work properly and I sent a message to ask about it. I never got a response. I give this company an 8/10
22 February 2023
Faulty product, no customer service
The CBD vape I bought from here arrived faulty, the coil was burnt and it just tasted like burnt plastic. Have asked twice for a refund or replacement with no response.
2 March 2023
Improving selection with fast and…
Improving selection with fast and reliable service.
26 January 2023
My cbd vape came with no fluid or…
My cbd vape came with no fluid or battery charge & no response from my complaint I cannot find a Custer service phone number anywhere can't stress how bad this company is AVOID AVOID AVOID AWFUL.
6 February 2023
Unprompted review
Vape didn’t work
Vape turned up
Doesn’t work
Battery dead
Left message on the contact box on their website asking for help
No reply
Wasted money unfortunately no refund
31 January 2023
Very happy 1 minor criticism
It was looked after during delivery and was a quick delivery only not 5 stars as I wasn’t told about the next day delivery so had no idea when product was coming
31 January 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.