Cathedral Dental Clinic Reviews 

140
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

From the moment I walked in, I had such a lovely experience. Everyone was really friendly, welcoming and helpful, and they made me feel comfortable straight away. Prianka did my cleaning and... See more

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Rated 5 out of 5 stars

I went to Cathedral Dental Clinic for a check up and an appointment with the hygienist. I had not been to the dentist for some time but the team was very kind and supportive and there was no judgment.... See more

Company replied

Rated 5 out of 5 stars

Visiting Cathedral Dental Clinic is by far the best dentist experience! There is always a warm welcome, staff are super friendly and helpful. Cathy really knows her stuff and always takes time to go... See more

Company replied

Rated 5 out of 5 stars

I could not recommend Cathedral Dental enough. I have always been self conscious of my smile, due to my teeth not being very visible. Emma listened to my concerns and was able to create my dream smile... See more

Company details

  1. Dentist
  2. also in
  3. Cosmetic Dentist
  4. Dental Clinic
  5. Dental Implants Periodontist
  6. Teeth Whitening Service

Written by the company

We are an exclusive private dental clinic based in Cardiff, offering the latest in general dentistry, cosmetic dentistry, endodontics, implants and orthodontic treatment.


Contact info

4.8

Excellent

TrustScore 5 out of 5

140 reviews

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4.8

All reviews

(140)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service and Professional Staff

I recently underwent a root canal treatment at Cathedral Dental Clinic and I am extremely satisfied with the experience. From start to finish, the entire process was handled with the utmost professionalism and care.

Upon arrival, I was welcomed by the friendly receptionist who promptly checked me in and made sure I was comfortable. The clinic's waiting area was clean and relaxing, which helped to ease my pre-treatment nerves.

The dental assistant who prepared me for the procedure was kind and attentive, explaining what to expect and addressing any concerns I had. This helped to alleviate much of my anxiety about the treatment.

Dr. Serena who performed the root canal, was exceptional. She explained each step of the procedure in detail and made sure I was comfortable and informed throughout. Her calm demeanor and expertise were evident, which significantly contributed to a stress-free experience.The root canal procedure itself was virtually painless, thanks to the effective anesthesia and Dr. Serena's gentle technique.

The clinic's use of modern dental technology made the process efficient and precise. The imaging and instruments used were top-notch, ensuring a thorough and effective treatment. I was also impressed by the high standards of cleanliness and hygiene maintained throughout the procedure.

Post-treatment, the staff provided me with clear aftercare instructions and necessary medications to manage any potential discomfort.

Overall, my experience at Cathedral Dental Clinic was outstanding. The professional, caring staff and state-of-the-art facilities made what I initially feared would be a painful ordeal into a smooth and comfortable experience. I highly recommend Cathedral Dental Clinic for anyone in need of a root canal or any other dental treatment.

12 July 2024
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Mr Ghumman,
Thank you for taking the time to write this lovely review, the whole team here at Cathedral Dental Clinic are delighted to know that you are happy with the service and treatment that you have received from us so far and that you have rated us as delivering 5 star service.
We look forward to seeing you again soon.
Kindest Regards
Clinic Administration

Rated 5 out of 5 stars

Welcoming and good considerate treatment

15 July 2024
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear patient,
Thank you for taking the time to write this lovely review, the whole team here at Cathedral Dental Clinic are delighted to know that you are happy with the service and treatment that you have received from us so far and that you have rated us as delivering 5 star service.
We look forward to seeing you again soon.
Kindest Regards
Clinic Administration

Rated 5 out of 5 stars

A first class experience.

The Dental Clinic is always spotless and tidy. The Reception Staff are always well presented and courteous.
The appointments are always on time and the dentists are extremely relaxed and therefore make the patients relaxed.
At one time a visit to the Dentist was feared but now a very pleasant experience.

16 July 2024
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Mr Dunstan,
Thank you for taking the time to write this lovely review, the whole team here at Cathedral Dental Clinic are delighted to know that you are happy with the service and treatment that you have received from us so far and that you have rated us as delivering 5 star service.
We look forward to seeing you again soon.
Kindest Regards
Clinic Administration

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Put me completely at ease.

12 July 2024
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Mr Tozer,
Thank you for taking the time to write this lovely review, the whole team here at Cathedral Dental Clinic are delighted to know that you are happy with the service and treatment that you have received from us so far and that you have rated us as delivering 5 star service.
We look forward to seeing you again soon.
Kindest Regards
Clinic Administration

Rated 1 out of 5 stars

I called to get information

I called today to enquire about treatment via BUPA Dental Policy, the receptionist didn't even let me finish my questions, she was hostile and told me that I have to pay £165 to get the information...I only wanted to know how to register and when I can book the appointment.

10 July 2024
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Lu,
We are sorry to hear you've had this experience at a clinic; however, we are not the clinic in question. We do not charge patients for providing information, plus we are part of the BUPA dental network and offer up to 20% discount to all BUPA patients. We are therefore confident that this review was intended for a different clinic so please double check the name of the relevant clinic and kindly remove this review from our page as soon as possible.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

The experience was great because the…

The experience was great because the dentist made me feel comfortable and I was reassured that the source of the pain in my gums was found and that it could be treated. They also reassured me that the infection would not lead to any tooth loss. I was prescribed with mouthwash and a special gum numbing agent to help me eat without pain.
I had an emergency appointment on the afternoon of the same day that I phoned. Fantastic service and would thoroughly recommend.

24 May 2024
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Mr Thomas,
Thank you for taking the time to write this lovely review, the whole team here at Cathedral Dental Clinic are delighted to know that you are happy with the service and treatment that you have received from us so far and that you have rated us as delivering 5 star service.
We look forward to seeing you again soon.
Kindest Regards
Clinic Administration

Rated 5 out of 5 stars

I recently had an amazing experience at…

I recently had an amazing experience at Cathedral Dental Clinic during my appointment with Dr Antonio Pires. At first, I went in for a check-up and scale and polish. A second appointment was scheduled for the following day for a filling and wisdom tooth extraction. Dr Pires is hands down the best dentist I have ever been to. He was empathetic, gentle, thorough, and diligent. He explained the X-rays to me and each step of the procedure in detail, which helped put my mind at ease. I told him that I had temporomandibular joint disorder - he was so patient and stopped every so often to allow me to rest my jaw. The dental nurses, Kayleigh, and Sweena, were so friendly and helpful. Additionally, the clinic staff, including Cathy, Ffion, and Ali, the operations manager, were all very hospitable and welcoming. Overall, my experience at Cathedral Dental Clinic was excellent, and I would highly recommend it to anyone in need of dental treatment.

26 March 2024
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Safia,
Thank you for taking the time to write this lovely review, the whole team here at Cathedral Dental Clinic are delighted to know that you are happy with the service and treatment that you have received from us so far and that you have rated us as delivering 5 star service.
We look forward to seeing you again soon.
Kindest Regards
Clinic Administration

Rated 5 out of 5 stars

Great experience

Staff were amazing, always trying their best to accommodate my weird schedule to get me appointments that best for me. Honest and the work that was done was great.

6 February 2024
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Mrs Moss-Jones,
Thank you so much for your lovely 5-star review.
As a team, we strive to create a high standard of patient satisfaction and we are so glad we have been able to provide this for you.
We look forward to welcoming you back to the clinic again soon.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Patient and very thorough dentist

Tony was fantastically helpful and great at guiding me through what my scans meant in relation to wisdom tooth removal - patient, honest, and good-humoured. Brilliant equipment and upmarket facilities.

29 January 2024
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Miss Attwood,
Thank you so much for your lovely 5-star review.
As a team, we strive to create a high standard of patient satisfaction and we are so glad we have been able to provide this for you.
We look forward to welcoming you back to the clinic again soon.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

5 star dental care!!

Cathedral Dental Clinic is profoundly the best in the business. I am incredibly happy with the care I’ve recieved here. All the staff are professional, welcoming and highly organised. Dr Kolahi and her team are incredible - they are experts in what they do- and strive to achieve nothing greater than absolute patient satisfaction. I have been a patient at this dentist for almost 3 years and have never recieved a negative experience. I would whole heartedly recommend this dental clinic - you will not be disappointed.

23 January 2024
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Miss Evans,
Thank you so much for your lovely 5-star review.
As a team, we strive to create a high standard of patient satisfaction and we are so glad we have been able to provide this for you.
We look forward to welcoming you back to the clinic again soon.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Incredible dental work with exceptional patient care

My twin daughters required extensive orthodontic work on their teeth and were quite anxious about having to have so much done. The care, time and consideration taken by everyone at cathedral road dental clinic was amazing throughout the whole what turned out to be almost 3 years of treatment.
Given I had daughters in school I had considered going to an advertised “teenage friendly” orthodontist, I am so pleased I stayed at the cathedral road dental clinic as they were considerate to timings of appointments and the girls needs throughout. There were times when we would contact the clinic to check if we needed to be seen (perhaps a bracket was lose/unsure about a band) and when contacting for an appointment we were seen within 24 hours.
Of course what you want is an amazing experience that exceeds expectations (which we absolutely did at each point) but you also want results, and that we did.
Just wow!!! My daughters can’t stop looking at their teeth, and people mention them all the time. Their jaws have been widened/bite altered/gums corrected and of course teeth straightened, I am of course biased but I think they look incredible and beautiful, and they are proud and confident girls who now show their teeth when they smile. Thankyou all at cathedral road dental clinic. I would highly recommend your services to anyone and everyone.

1 November 2023
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Mrs Wright,
Thank you for taking the time to leave such a lovely 5-star review.
It has been a pleasure treating your daughters over the last 3 years and we are so pleased they are happy with the results.
We look forward to seeing your family for your next appointments with the clinic.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Highly Recommended

Highly Recommended. I've been a client of Dr Kolahi for a number of years and I'm always delighted with results of dental treatment and aesthetic procedures performed.
You are put at ease as soon as you arrive and are guaranteed to leave looking and feeling like you never thought possible.

17 November 2023
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Miss Ghanavati,
Thank you for taking the time to leave such a lovely 5-star review.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Thanks again to Dr Kolahi and Mrs Webber

I have been a patient now for 7 years. I never fail to be impressed by the warm and professional service provided by Dr Kolahi and Mrs Webber and the friendly receptionists and nurses. I always feel I am in very good hands and the whole environment makes me feel calm. I would recommend Number 166 to anyone. Matthew G, Cardiff.

28 November 2023
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Mr Gough,
Thank you for taking the time to leave such a lovely 5-star review.
We pride ourselves on our staffs professional and friendly demeanor, and our clinics welcoming and calming atmosphere.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Fantastic staff Fantastic dentist, absolutely pain free extraction and immediate dentures all done in a day and a half. Could not recommend Cathedral Dental Clinic enough. Thank you.

24 November 2023
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Mr Harrigan,
Thank you for taking the time to leave such a lovely 5-star review.
We always aim to provide treatment for our patients as swiftly as possible. We are so glad we have been able to do this for you.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Thank you for my dream smile!

I could not recommend Cathedral Dental enough. I have always been self conscious of my smile, due to my teeth not being very visible. Emma listened to my concerns and was able to create my dream smile by placing composite veneers. The service was perfect, I felt really well looked after throughout the whole journey and the practice itself is beautiful. Also, special thanks to Hannah the lovely nurse who made me feel so at ease throughout! Thanks again, I cannot stop smiling!

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Phoned the clinic at 10am asking to make an appointment for a non-urgent gum problem. Was given an immediate appointment and had seen the dentist and received a diagnosis and treatment plan by 10.30am. Amazing!

3 November 2023
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Mr Hawkins,
Thank you for taking the time to leave such a lovely 5-star review.
We always aim to see our patients as swiftly as possible through the process of diagnosis to treatment. We are so glad we have been able to do this for you.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. All of the staff were professional, friendly, and accommodating. Would highly recommend.

1 November 2023
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Mr Cuff,
Thank you for taking the time to leave such a lovely 5-star review.
We pride ourselves on our staffs professional and friendly demeanor.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Positive Experience

It is the first time i have attended a dental appointment without out my stomach turning inside out with nerves. I had my first appointment in January and knew that because there was no pain, and that Dr Antonio Pires works in away that there is no nasty surprises, I kew what to expect, it made a huge difference as did my appointment with Amanda the Hygienist which was informative and she listened to me, all went well and my dental care has greatly improve. I would 100% recommend Cathedral Dental Clinic.

5 October 2023
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Mr Cuff,
Thank you for taking the time to leave such a lovely 5-star review.
We strive to make our patients as comfortable as possible. We are so glad we have been able to do this for you.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

A lovely dental clinic highly recommend!

A lovely dental clinic. As soon as you walk through the door the smell is lovely. Friendly professional and helpful staff at the reception desk. Spotlessly clean and fresh environment. The dentist Pedro is very professional and reassuring explaining the process thoroughly before commencing the treatment. During treatment he is constantly checking to ensure I have no pain during the process. Thank you for a brilliant service and a sparkling new tooth.

9 October 2023
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Mrs Pemble,
Thank you for taking the time to leave such a lovely 5-star review.
We pride ourselves on creating a calm welcoming environment for our patients. We are so glad we have been able to do this for you.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Rated 4 out of 5 stars

Easy access to an appointment

Easy access to an appointment. The dental work required was done well.

28 September 2023
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Mr Crooks,
Thank you for leaving such a kind 4-star review.
We are glad to hear you had a positive experience with us. If you could please contact us to let us know what we could have done to improve your experience, we would be very grateful.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

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