I ordered 2 t-shirts and one arrived with 2 small holes in the back. I emailed the company and they immediately sent me a replacement t-shirt. The basic white t-shirt material is very thing and you ca... See more
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Based on these reviews
The order took its time but it eventually arrived and was conform. So not a scam as some say, be patient!
Company replied
This was my third catharsis order. I love the products, the quality, the designs! at the moment I have 4 pieces (shirts) and they are part of my go to capsule wardrobe :) the order went very smoothly... See more
Company replied
Customer Service was super helpful and direct. Had a different shirt after ordering a wrong one. It was all arranged within a day. Topnotch
Company replied
Company details
Written by the company
At Catharsis, we believe in the power of emotional journeys and the importance of trusting your process. Our clothing brand is more than just a fashion statement; it's a testament to the strength of vulnerability and the power of sensitivity. Our collection includes a range of t-shirts and hoodies, each carrying a meaningful message. From "Yes, You Need Therapy Too" to "Sensitivity is a Power", our clothing is designed to spark conversations and challenge societal norms around mental health. We are proud to offer 100% organic and vegan products that are sustainably and ethically made. We also provide free worldwide shipping on all orders over 70€, making our products accessible to customers around the globe. We invite you to join our community on Instagram at @catharsisbrand_clo, where we continue to promote the importance of emotional health and self-discovery. At Catharsis, we're not just a clothing brand, we're a movement towards understanding and embracing our emotions. Join us in our journey towards emotional catharsis.
Contact info
United Kingdom
- catharsisbrand.com
3.5
Average
317 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Waiting for my order
Waiting for my order
After 2 weeks i still don't know when and if i will receive my order.
They do NOT have a CS team otherwise this would have been fixed.
Avoid companies that do not invest in CS because whenever you have a problem you are left alone.
10 March 2026
Unprompted review
Reply from Catharsis Brand
Hi Luca! We are very sorry we cannot assist you through this channel, as we do not have your order number or your full name to locate it. If you need assistance, please email us at help@catharsisbrand.com and we will be happy to help.
I dont recommand
I dont recommand, the quality is good but they forgot one t shirt !
19 February 2026
Reply from Catharsis Brand
Hi Rosalie! If you have not received your order correctly, please write to us at help@catharsisbrand.com so we can provide you with an immediate solution.
Nice t-shirt but not happy
Nice t-shirt but not happy. Bought 2 one for my partner and one for me. Mine came with a big black stain and not coming off. How do you post it without checking?
19 January 2026
Reply from Catharsis Brand
Hi Jose Nicolas! We're sorry, but we weren't aware of the error as we haven't received any emails to help you. Could you please email us at help@catharsisbrand.com with a photo attached so we can fix it right away?
We apologize for the mistake.
The order took its time but it…
The order took its time but it eventually arrived and was conform. So not a scam as some say, be patient!
19 January 2026
Reply from Catharsis Brand
Thank you for your message, Blan!
Incredible support team
I made a mistake while ordering which I only realised 1.5 days later. I reached out via mail to them and they directly helped me out by changing my order to my correct before it being shipped out so I could rececive the proper t-shirts.
Incredible fast and nice response from the service team!
21 January 2026
Reply from Catharsis Brand
We're so glad we could help, Frederic!
Thanks for your message.
good customer service
I ordered 2 t-shirts and one arrived with 2 small holes in the back. I emailed the company and they immediately sent me a replacement t-shirt. The basic white t-shirt material is very thing and you can see the text through it. The quality of the organic cotton t-shirts is better.
22 January 2026
Reply from Catharsis Brand
Thank you so much for your message, Victoria!
Reply from Catharsis Brand
Thank you, Maria!
Reply from Catharsis Brand
Thank you, Celeste! And we apologize for the delay.
Order not delivered
Hello, I bought a t-shirt on 16 January, it was indicating 5 days delivery and still nothing. Can you please tell me what is going on and deliver the order?
25 January 2026
Unprompted review
Reply from Catharsis Brand
Hi Blandine! We've confirmed your order has been delivered. We hope everything is in order.
Thank you for contacting us.
Glad that I took the sale promo of 2…
Glad that I took the sale promo of 2 t-shirts for 35 euros + shipping or I'd be very disappointed with the quality. Even for 17.5 euros it's not that good - cotton is soft but it's quite thin and doesn't look great. When seeing the videos online they look much heavier which would be expected for a 35 euro t-shirt. Shipping was fast and everything went great in that regard.
19 January 2026
Unprompted review
Reply from Catharsis Brand
Hi Joao! We are very sorry that we did not meet your quality expectations. If you need to arrange an exchange or return of your order, please contact us using the form on our website and we will process your request immediately.
Thank you for letting us know.
Good quality material and nice designs
Good quality material and nice designs. I was also promptly assisted when I asked a question on instagram.
19 December 2025
Reply from Catharsis Brand
Thank you so much for your feedback, Laura!
Update of my review - goods are fine, service and delivery need to get better
I wanted to update my review, but the deadline for that has passed, so I am submitting a new one.
I had a problem with the brand, that the order did not come and they were not communicating with me even after contacting them.
But few days after writing the review, the order came. The tshirts are alright, one seems to be better quality than the other, but both are nice as advertised on website.
So apart from very long delivery period and not very good customer service, the goods are nice. Just beware of this issue. Maybe it got better during year. Just wanted to clarify to be fair.
28 August 2025
Unprompted review
Reply from Catharsis Brand
Hi Janka! We are very sorry for the issue with the shipping company and the delay in the delivery of your order. We hope everything is alright now and that we were able to help.
Thank you for your message.
Reply from Catharsis Brand
Thank you, Alvaro!
great customer service
19 November 2025
Reply from Catharsis Brand
Thank you, Olivia! We're glad we could help!
Quick and clean
Quick and clean, the t-shirts are amazing, entirely professional, will definitely order again.
20 November 2025
Reply from Catharsis Brand
Thanks a lot, Pierre!
The design and quality of the product…
The design and quality of the product but also the speedy delivery process
24 October 2025
Reply from Catharsis Brand
Thank you for your message, Alvaro!
Waited really long to receive the order
27 August 2025
Reply from Catharsis Brand
Hi Guilherme! We deeply regret the delay in your delivery and are working to ensure this doesn't happen again. Thank you for your patience and understanding.
very long delivery without information…
very long delivery without information about the package
27 August 2025
Reply from Catharsis Brand
Hi Gabriela! We're deeply sorry for the delay in your delivery due to your package going through customs. We hope it doesn't happen again.
The grey one had a pretty strange…
The grey one had a pretty strange collar and lost much of its color the first wash. Otherwise everything was fine.
21 August 2025
Reply from Catharsis Brand
Hi Johan! If you have received a defective item, please contact us using the contact form on our website so we can immediately assist you with your order.
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