Dr. Ayana Cartwright, Castle Dental on Westheimer in Houston. Dr. Cartwright caused the loss of a tooth due to incompetence, negligence or malice. I have contacted her office several times but she h... See more
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Very bad experience last time in. Was told things that were not true by staff and dentist. Wrote a lengthy note to corporate offices (no reviews) and never even received an acknowledgement of my... See more
Terrible experience, have been left in absolute agony after trying a teeth whitening product that was pushed on me by the dentist there. They refused that it could have anything to do with their produ... See more
I went to Castle Dental Pearland the receptionist were as cold as the office. Was there for 3 hours and they did nothing but X-ray and evaluations. First the receptionist showed me a paper with 0 bala... See more
Company details
Information provided by various external sources
Castle Dental, an affiliated brand of Smile Brands Group Inc., provides quality, full service dentistry at more than 60 locations in Tennessee and Texas.
Contact info
United States
- castledental.com
1.2
Bad
181 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff was terrible no …
The staff was terrible no professionalism at all. They tell you one thing and then when you get there the price is different. I would not recommend to no one. Appointment was at 2:00 didn't leave out of there until 5:50 only three patients was there when I got there.
22 July 2017
Unprompted review
Staff is always friendly
Staff is always friendly. The whole bunch very professional.
22 July 2017
Unprompted review
Excellent dental care
Excellent dental care and friendly efficient staff
22 July 2017
Unprompted review
Always a great experience.
22 July 2017
Unprompted review
I discovered Castle Dental through an …
I discovered Castle Dental through an ad I received in the mail. It said that as a new patient I could have an initial one-time $29 teeth exam/cleaning. I jumped on that and have been going there ever since for a year now. The staff are very nice and courteous. I have built a good relationship with them. They tell me what's best for the health of my teeth. I love Castle Dental!
22 July 2017
Unprompted review
Awesome
Great place awesome service very efficient and seem less visits. Flow is great ;-)
22 July 2017
Unprompted review
The dental assistant was rude by asking …
The dental assistant was rude by asking improper questions, such as "where are you from".
She also used an improper tool which scratched my gum.
22 July 2017
Unprompted review
Dr peterson is amszing
Dr. Peterson is amazing. Even the
Numbing shot was painless. She was very personable and sensitive to me personally.
21 July 2017
Unprompted review
The entire staff is always so friendly …
The entire staff is always so friendly and helpful! The Ortho team is amazing! I would highly recommend them to anyone!
21 July 2017
Unprompted review
Teeth felt clean but I think you guys …
Teeth felt clean but I think you guys should focus on the tongue as well!
21 July 2017
Unprompted review
we always have a good experience
21 July 2017
Unprompted review
I love the staff at Castle
21 July 2017
Unprompted review
I love Dr Peterson!
21 July 2017
Unprompted review
The staff is friendly
The staff is friendly. And because they know me the minute I walk in that makes me comfortable. I would and have recommended friends and family. Thank you . Linda Howe
21 July 2017
Unprompted review
They quickly helped me!
21 July 2017
Unprompted review
Work was good
Wirk was good, but information was scant. Paperwork didn't answer questions that I had and no information about what I should expect. I was at a loss about why the prostetic fit the way it did and was simply told that they would fix it later after I healed. No talk about the cost. All of that after having been hit with $180 bill i wasn't expecting from Castle before work could continue. So billing and information are two weak spots in Castle's otherwise excellent service.
21 July 2017
Unprompted review
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