To be fair the plant was healthy, well packaged and delivered on time. Unfortunately it's not what I ordered and after a week I've had no response from the seller. Having paid the extra for a mu... See more
Company replied
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To be fair the plant was healthy, well packaged and delivered on time. Unfortunately it's not what I ordered and after a week I've had no response from the seller. Having paid the extra for a mu... See more
Company replied
Ordered two plants as a gift. Both were opened on delivery but not taken out of plastic wrapping. When they were removed from plastic wrapping three days later one plant was perfect but the other wa... See more
Company replied
The plant arrived securely packaged and in good condition, I received a strong healthy plant exactly as pictured and describe, it has settled in nicely after its journey. Love the plant and service wi... See more
The plants came beautifully packaged and were all healthy and just what I expected. The only reason I have given 4 stars is because the philo mican had been recently cut down and that was a shame. Ove... See more
Company replied
Online Plant Store Specialising in House Plants ,Cacti and Succulents
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The plants are wonderful and arrived in great condition. Hopefully I can keep them alive 😀 Responsive customer service when I had a problem with courier.
Healthy large plants, good value for money clearly when ordering the larger pots. was able to get two plants from once large fishbone cactus
Another great delivery from this shop
Excellent plants I really love this shop 💜 great quality plants great prices and great service
Prayer plant arrived in Shetland after its long but very fast journey in excellent condition. Many thanks. 😄💝
Customer service good, packing amazing but plants quality not really.

Reply from Cassandrasplants
Plants arrived on time, well packaged and in great condition. Thanks very much!

Reply from Cassandrasplants
I love the Cassandra's Plants team! The service is always excellent and the plants gorgeous. Thank you!

Reply from Cassandrasplants
Beautiful plants, arrived in absolutely perfect condition, packaged with care and biodegradable foam pieces absolutely love my order and my new plant babies x

Reply from Cassandrasplants

Reply from Cassandrasplants
Beautiful strong healthy plants and fast delivery. Plants was bigger then I expected

Reply from Cassandrasplants
Excellent plants. We'll packaged no damage or spills whatsoever. Would definitely recommend and will certainly use this company again

Reply from Cassandrasplants
Very happy with the pack..Very fast delivery and excellent quality service.
They cancelled the order two days later and only refunded the postage! I will not be using your services again

Reply from Cassandrasplants
The plants arrived well packaged and in excellent condition and fit in well with my growing indoor garden.
Excellent customer service, order delivered quickly, all the plants were wrapped well in recycle friendly packaging and no damaged plants. Will definitely order again, the only thing I would’ve liked is just a few instructions on how to care for the plants ordered only because I’m a novice.
As a houseplant enthusiast I have purchased from a large number of online shops as you can often only get "common" houseplants from garden centres (not that I don't love common varieties, they're usually "common" as they're fantastic, hardy, easy care and easy propogate additions to your home), however when looking for other varieties to add to a collection, specialist plant shops are your best bet.
I always look for recommendations and read reviews to reduce the risk of certain pitfalls when purchasing the delivery of what are living specimens that are sensitive to light, temperature, handling etc.
I purchased 3 plants of varying species and sizes:
1. All were securely, but gently packed for delivery and sent quickly using a reputable courier, so there were no delays in transport (which is important with tropical plants).
2. All were good sizes for their prices and in very good condition (don't be concerned if you have a yellowing leaf or 2 at the bottom, especially at this time of year as the plant is just getting rid of some old leaves.
3. When received, I checked the soil moisture and none of them were "wet." Two of them were on the drier side and the 3rd was very moist. This was also good as you don't want the plants to be too damp when shipping in the winter as the uncontrolled temperatures on their journey can be catastrophic if exacerbated by the soil being too wet.
I've had the plants for less than a week and they seem to be acclimatising well, with no signs yet of any underlying issues. (If that does happen when you receive a plant that appears healthy, it is usually not because of the seller as they have sent a healthy looking plant in good faith. So contact them and be polite and as informative as you can regarding the problem you are experiencing and the conditions you have the plant in).
When you 1st receive a new plant DO NOT repot it or fertilise it for a few weeks and try not to even water it for a couple of days if you can get away with it while it gets over the stress over of shipping and moving from the ideal conditions i.e. Lighting, temperature and humidity to your home
Plant arrived very quickly and was of very good quality. Excellent service from the start to finish
Honest about dispatch time
Perfectly executed delivery
Plant exactly as described if not better. Will be using this service again; many thanks.
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