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Cash Store Reviews 

83
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Stephanie at the Quinlan Cash Store is the best! She is always friendly, helpful and professional. I hope they pay her well because top employees deserve top wages.

Rated 5 out of 5 stars

Thelma and Brenda at the Forney location were great help assisting me in receiving a loan. Good service and great staff.

Rated 1 out of 5 stars

Your people called me for my payment and l gave her my information, instead of her taking my payment, she took out the full balance out of my check and now l can’t pay my other bills, they said that... See more

Rated 5 out of 5 stars

I called the cash store about a problem I had and a store manger in Rowlett Daniel took the time to help me. I was given wonderful customer service and pointed to the right direction to have my probl... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant
  3. Loan Agency

About Cash Store

Written by the company

If you’re looking for a trustworthy lending source — one that offers competitive fees and convenient hours — then you have come to the right place! For over 20 years, the Cash Store has provided emergency cash loans to help customers finance unexpected expenses. We have a long history as a reputable personal lending company where qualified customers can have their cash advance approved quickly.

  • In business since 1996
  • Operating in Idaho, Texas, and Wisconsin
  • Over 150 store locations
  • Holidays: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day

What truly sets us apart from other personal lending companies is our commitment to the people we serve. Regardless of how much cash you receive or which of our loan services works best for you, our experienced staff will work to make the entire loan application and approval process as simple as possible.

Here at the Cash Store, we believe that good people who work hard — just like you — make the best customers. And with our easy, stress-free, fast cash services, you can have the money you need in your hand within minutes,* not hours! Pre-Qualify Now!

Contact info

4.2

Great

TrustScore 4 out of 5

83 reviews

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No recent history of asking for reviews

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4.2

All reviews

(83)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

friend customer service

Thelma & Mikala are awesome. They give the best customer service. Always a friendly smile and great conversation. They do a great job explaining the product and payment plans. five star service!!!

27 February 2025
Unprompted review
Rated 5 out of 5 stars

I called the cash store about a problem…

I called the cash store about a problem I had and a store manger in Rowlett Daniel took the time to help me. I was given wonderful customer service and pointed to the right direction to have my problem resolved. I talk to a wonderful person who did more research to help me Mr Joe thank you. I recommend the Cash store for providing excellent quality customer care and support I would give more stars if I could.

10 January 2025
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM they stole $23…

This company is a SCAM they stole $23 plus dollars from me from my pay pal and I don't know who they are, never ever used them and they tried to take from me 3x. I contacted Pay Pal about this unusual and unauthorized transaction and pay pal could not help me. I have been with Pay pal for over 7 years and I use my pin or fingerprint to authorize transactions. I worked hard for my money and that was apart of my rent money due today, PayPal had me speak to three different people who didn't help me and they said that I need to reach out to this scammer after I already authorized for a transactions that I authorized this was not one of them I don't even know this place I don't know anyone in San Jose California and I never even used store cash I didn't even know what that was. PayPal solution to me which was no solution is that they can refund me the money back January 3rd when my rent is due today. I have had a situation happen with PayPal before but never like this. Once I get the rest of my money off my PayPal I am closing this account and I will be done with them completely because they did not help me it seemed like they were more on the side of the scammer and said to me well they have a phone number why don't I call them and see what's going on and I'm like if your PayPal and I've been a loyal customer to you guys for all of these years why do I have to call why can't you block this person because I don't even know who or what they are and why were they authorized to get anything from me I don't know who they are I've never used them before and only I have access to my card , financially I would remember something like that. I was not given a reference ID, only a name with the third person as they kept transferring me over I was not able to speak with the manager and I was not able to have any reference for those phone calls like I told them it's recorded on their end but not mine so they were not helpful to me at all and when I called this scam place someone named Sam answered and wanted my information and I told them first of all I don't even know who you are you guys stole from me this morning and tried to take out three times declined I don't even know how you have my information no I do not feel comfortable providing you with my personal information or my first and last name so she was not of help. Like I told her I don't know anyone in San Jose California I barely know anyone in California and I don't even know this company. I gave the situation to God and I'm believing for my money to be refunded and woe unto to any party
involved that thought it was going to rob from me a hard-working child of God and get away with it. Trust me the blood of Jesus is against you you will never prosper or be blessed for taken from me and I don't even know who you are in Jesus name. I had to leave a one-star review to leave a review but you don't even get that I leave you a negative zero. My review is for STORE CASH based in San Jose, California and this is the review site that it led me to

27 December 2024
Unprompted review
Rated 5 out of 5 stars

My great experiencence

My experience with Cash Store has been very positive and very great as long as you pay your fees on time you don’t have any problems and they’re willing to help and very caring. I don’t have anything bad to say about them

4 September 2024
Unprompted review
Rated 1 out of 5 stars

The cash store located at 1017 E…

The cash store located at 1017 E Trinity Mills Road suite 112 Carrolton Texas 75006 is requesting additional documentation to verify my identity that are not considered eligible in the eyes of the government to verify your identity! They requested a gun permit! Not a passport, not a birth certificate or a SSN card but an unacceptable gun permit! This store definitely should be investigated for discriminatory and unfair practices!

30 November 2024
Unprompted review
Rated 1 out of 5 stars

This scam of pre approved has gone on 2 years

This scam with pre-approved has been going on for years. Last 2 years I also was pre approved. 1st time I got a letter saying I was pre approved for $950. Took all the documents down to them and I was denied.
2nd time. I applied and called the about the loan. I told them what happens 1st time and that I would have to Uber to them and where they sure I would the loan cause I used my last 12 dollars to Uber to the The cash store. I was told that they gave a 95 percent approval and I shouldn't worry
I got to the with all documents and was denied again. Walked 12 miles home. Took most of the night.
Now, I tried again today and pre approved $950 dollars.
I filled out another application and didn't put in a social security number and birthday was today's date. 09/17/2024. For approved for $950.
This is a scam and a wast of time and money.

17 September 2024
Unprompted review
Rated 1 out of 5 stars

Do not trust this

Do not trust this, you can easily put yourself in a bigger pit. If you are having financial issues i recommend literally anything but these types of places. Protect yourself and your wallet.

13 September 2024
Unprompted review
Rated 1 out of 5 stars

Your people called me for my payment…

Your people called me for my payment and l gave her my information, instead of her taking my payment, she took out the full balance out of my check and now l can’t pay my other bills, they said that cooperate CANNOT DO ANYTHING BECAUSE ITS BEING PROCESSED. They can only let me have another loan, which l feel is a trap for me to borrow more money!! I never missed a payment and that was my second loan!! I am very disappointed and will not borrow anymore money from your company!! My name is Janice Sims in Amarillo Tx!
My number is 806-437-4557!

4 September 2024
Unprompted review
Rated 1 out of 5 stars

They are not trust-worthy

They are not trust-worthy, and a customer would have better luck just letting whatever bill they are trying to cover go unpaid or go hungry instead of dealing with this company.

26 April 2024
Unprompted review
Rated 5 out of 5 stars

Very nice employees

Very nice employees. It's one of few companies that are that way anymore. My advice is, don't take out a loan with collateral if you know you can't pay it back.

17 November 2023
Unprompted review
Rated 1 out of 5 stars

I took out a Title Loan on a Car that…

I took out a Title Loan on a Car that was worth 4 times the amount of my Loan. I had to buy a tire, and pay Rent. The car was my Source of income being an Uber/Lyft Driver. It took 4 days to get the tire Shipped to me.(losing money) I made my First Payment, plus late payments. After that, things Started happening to my car; oil leaks, Battery dying, even my loan agreement Missing from Glove Compartment, and Receipt from Toyota of $1200 of work I had done on the Car 6 months ago. Then Alternator stopped, Someone was Sabotaging my Car. I knew they were getting in it. But I never could Catch them. Someone Followed me around, destroying my vehicle so I couldn’t drive it to Uber to make money to pay my loan. They knew I was a Single, struggling and basically Homeless woman. Had just Lost my Son, in the State of Texas with no help.
My Church gave me the Car, 2010 Toyota 180,000 mi. The car was driving fine.
I can’t remember how I owed…$1800?once I had it towed to The Cash Store. But I remembered seeing this Guy sitting in his Car, Smiling at me ( I guess he was smiling because the Successful Stole my car)
The Cash Store Called me, and Said “The Car isn’t Worth Anything, it’s Going to be trashed, Not Auctionable”
A Couple of weeks ago, I found out my tags went through NTTA…
Not Auctionable!!!! Huh Cash Store

12 April 2023
Unprompted review

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