Cashify Reviews 

499
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, most reviewers were let down by their experience overall. People frequently complained that online price quotes were significantly higher than the final cash offers made during doorstep pickups. Customers expressed deep frustration regarding unexpected price reductions justified by disputed or inconsistent technical assessments during inspection. Buyers also encountered severe communication issues with unhelpful support teams, alongside disappointing repair quality that left devices damaged. Though some reviewers had better experiences buying devices that worked fine initially, many still strongly advised caution. Consumers noted that traditional offline channels might be much safer to avoid these unexpected and stressful valuation drops.

What people talk about most

Product

People report negative experiences with product, expressing deep dissatisfaction over frequent hardware... See more

Price

Reviewers express deep frustration and disappointment regarding price discrepancies, noting that online... See more

Customer service

Consumers find customer service to be extremely frustrating and unresponsive when trying to resolve repair or... See more

Service

Customers consistently note negative experiences with service, highlighting unreliable repairs, unfulfilled... See more

Quality

Customers felt deep dissatisfaction regarding the quality of the products received, frequently reporting... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Maine 2 January ko iphone 11 pro max order Kiya tha lekin abhi tak nhi aaya sara payment advance kar diya hai fir bhi lekin app ke andar order laga bana hai aur check karne me batata hai ki is number... See more

Rated 1 out of 5 stars

If I could give a negative star feedback, I would. Save yourself and never engage, or associate with this company. Trash. Rude. Zero anger management and abusive to costumers. I judge their IQ, and... See more

Rated 1 out of 5 stars

Cashify has totally lost credibility. Everytime I try to sell, an estimated price is shown before I book. But when the buyer arrives, he reduces the price ridiculously(80 to 90pc) citing some silly re... See more

Rated 1 out of 5 stars

They advertise one price on their website but pay a lower amount when they come for pickup. I’ve sold four phones through them and had to reject the last two sales after noticing the pattern. The redu... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

India's most trusted platform for selling old gadgets online. Sell old mobile, laptop and tablets sitting at home & get instant quote, free pickup & more.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

499 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(499)

148 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointing experience.

Very disappointing experience.

Bought a laptop from Cashify and faced a quality issue. Already gone through 2 replacements, with nearly 20 days wasted waiting. Repeated follow-ups, poor after-sales support, and still no satisfactory resolution.

❌ Quality issues
❌ 2 replacements
❌ Excessive delay
❌ Poor customer support
❌ No accountability

Cashify should focus less on marketing and more on quality control, proper inspection and customer service. Very frustrating experience. Would not recommend.

8 August 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience ever.

Worst experience ever.

I got my Samsung A33 screen replaced here for ₹6000, but it didn’t even last one month. When I raised a complaint, their team didn’t even properly check the phone and immediately blamed it on “water damage” — even though the phone has never been exposed to water.

Order ID: CSPUVJB979486

The service is extremely poor. They only care about taking money and not about fixing the actual issue. The staff is unprofessional and gives false excuses.

Honestly, this company is not trustworthy at all. Please think twice before using their service.

9 July 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience in Cashify

Very bad experience in Cashify. Only getting feedback from customer but mobile fault's not resolve by cashify team and The technician appointed by them neither answers the phone nor replies.

8 August 2026
Unprompted review
Rated 1 out of 5 stars

Bhai fraud hai yeh company sabse jhatu…

Bhai fraud hai yeh company sabse jhatu inki service center aur yah Puri company he fraud product bechate Hain .3se 4 mahine phone chalenge aur kharab ho jaate Hain aapke warranty bhi claim nahin karenge kuchh Na kuchh kamiyan Nikal ke.jhatu phone bechte hai .

6 August 2026
Unprompted review
Rated 1 out of 5 stars

They buy from us at less money and sell the same thing at double the price. This guy is a thieff…

They charge so much for the price of the phone, it is absolutely garbage when my phone is perfect, neither broken nor damaged in any way, everything being original, I had to cancel it because of charging such a low price. these people These people and their app are nonsense, buying at the price of garbage and selling at the price of gold.

7 August 2026
Unprompted review
Rated 1 out of 5 stars

They display rate differently in app to attract people to sell devices

They display rate differently in app to customer. When their agent comes, he checks internal software, and the system reduces rate significantly even though Visual conditions are ok.
This happens with all customers and all electronic devices. Cashify never give the money displayed initially. That display is justvto attract people to sell the devices.

3 August 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience

I was initially quoted ₹7,611, but during pickup the price was reduced to ₹7,000. The executive deducted around ₹500 citing a green line on the side of the display. I have been using the phone without any issue, and I felt the deduction was excessive and not properly justified. The evaluation process did not feel transparent, and I regret choosing this service when local shops were offering a better price.

2 July 2026
Unprompted review
Rated 2 out of 5 stars

Worst company when it comes to sell your old items and resale value from there own products

Worst company when it comes to sell. Okay when you have to buy from them but also devices are overpriced. They were offering me 500rs for my nikon d5600 with 55mm kit lens and 70-300mm vr telephoto lens. But they sell d5600 for 37-40,000 just with the kit lens and 10,000+ for the telephoto lens. Bought iphone 14 128gb and when wanted to sell back for upgrade in a year maybe, resale value was shit.

18 July 2026
Unprompted review
Rated 1 out of 5 stars

Very unreliable service. If you have enough time to keep chasing them, then use Cashify

Very unreliable service. Their customer support is extremely unresponsive and the entire experience has been frustrating.

When you call their IVR and select repair or warranty options, the call often gets disconnected. A callback may come later, but there is no indication of when. Emails are not answered, and their WhatsApp number is mostly bot-operated. Whenever it says “connecting to an agent,” the chat eventually gets dropped.

I ordered an iPhone 8 screen replacement. After the screen was replaced, it stopped working the very same day. I contacted the engineer who performed the repair, but he asked me to contact customer care instead. Since then, I have spent almost a week repeatedly following up through callbacks and emails.

Every time I manage to speak with someone, I am promised that the issue will be resolved “the next day,” but no one shows up. This has happened multiple times. I have been kept waiting with repeated assurances but no actual action.

Based on my experience, the service is highly unreliable and the after-sales support is very poor. If you choose Cashify, be prepared to spend a lot of time chasing customer support for even basic warranty or repair issues.
Order Id: CSPAYYR976978

11 July 2026
Unprompted review
Rated 1 out of 5 stars

They are bunch of scammers

They are bunch of scammers, if you repare something and if started trouble during warranty period then they will tell that it's another issue they will do fraud and don't want to give replacement under warranty. This company will shutdown soon

7 July 2026
Unprompted review
Rated 1 out of 5 stars

poor experience

poor experience! You just do scam.
After you i got Cashkr and really had nice price for my iphone 14. Do better than your competitor Man

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not sell on cashify

Do not sell on cashify. When i calculated the device amount online they quoted 35k for my 14pro, but physically they gave me only 20k quoting that the phone was not bought from India. This was clearly mentioned in the device report when submitting online. I feel scammed now and can do nothing about it.

9 July 2026
Unprompted review
Rated 1 out of 5 stars

I visited my nearest Cashify store…

I visited my nearest Cashify store because my phone’s battery was having issues, and it was still under warranty. The staff repaired my phone, but I was disappointed with the service.
Since the battery was under warranty, I expected the entire battery to be replaced. However, instead of replacing the complete battery, they only changed the battery cell. If a battery is covered under warranty, it should be replaced with a new one rather than being partially repaired.
I hope Cashify improves its warranty service and ensures proper battery replacements for customers in the future.

30 June 2026
Unprompted review
Rated 1 out of 5 stars

These guys sell smart phones and…

These guys sell smart phones and laptops purchased from middle east and sell it here.
I have purchased a mac air laptop and a s24 ultra the laptop battery and charger were spoiled in less than two months. And the phone is from Saudi. Never buy anything from here

27 June 2026
Unprompted review
Rated 1 out of 5 stars

Worst service i had already checked the…

Worst service i had already checked the price for display replacement they said around 1500 and I preferred cashify product so I went to their service center and asked for display replacement they said 1999 I accepted as if I thought it would be good by a trusted company's service but they said to wait for 2 hours after that they said it can't be done as if I needed the phone that day it self for some college work they tried to fix but gave back my phone in a worst condition it wasn't turning on and the staff was also slightly rude and this was one of my worst experience in my life I went to my home disappointed
Don't go to these worst centers before knowing about them

7 June 2026
Unprompted review

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