All went smoothely except I see i have to sign a contract and i couldn't find it in the mails and if i did find it i don't know how to sign on line. Now i am worried about this. I hope my holiday goes... See more
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I currently have a booking through Casamundo, we are due to enter an apartment in Spain in 3 days. The whole booking process has been a nightmare and in trying to contact them for clarification, I onl... See more
Company replied
The detailed descripton of the houses on offer, ammaenities, whats nearby and the estimated distances. Also i value the ability to view the location and prices of vacation houses on offer in google ma... See more
Company replied
I've been using Casamundo to choose accommodation for almost 10 years. I am always satisfied. But the updated site is much less transparent than the previous one, I'm sorry.
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Perfect
We have already booked three times with them and never had any issue. Perfect experience.
Everything was fine except for adding…
Everything was fine except for adding the card for payment. It kept saying an error has occurred. It took 5 attempts for it to work. I get the feeling this happens alot. Needs sorting.
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